[NFBCS] School teacher needing help connecting Brailliant with NVDA

[Sahar Husseini]

Would Humanware be able to help since it is their device? This might have already been tried, but I thought I’d mention it.

 

Warm regards,

Sahar Husseini

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From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Nancy Coffman via NFBCS
Sent: Saturday, September 14, 2024 8:53 PM
To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org>
Cc: Nancy Coffman <nancy.l.coffman at gmail.com>
Subject: [NFBCS] School teacher needing help connecting Brailliant with NVDA

 

Hello:

 

I am passing this on on behalf of a teacher at Lincoln Public Schools who wants to get his Brailliant working with NVDA. Students are also using this configuration without success. I will pass on any help you can offer or you can contact Zack directly.

 

Thank you.

 

Nancy Coffman, Technology Instructor

Nebraska Center for the Blind

 

 

We are currently having an issue with using NVDA with a  Brailliant BI 40X braille display. The device will connect over Bluetooth and  USB to the Windows computer and will work with JAWS, but it will not display when NVDA is the screen reader. The devices we tested are Dell Windows computers of various models, managed by LPS. We have tested on an unmanaged device with better luck. Still, I don't know which of our internal settings or applications might be interfering with the interaction between NVDA and the display.  This is uncharted waters for me, and I'd be happy to share any and all troubleshooting steps we have tried. Any help or suggestions would be welcome and appreciated. I have attached Brandon, the user of the device, as he has helped me to understand the software and hardware involved, and is the user in need of a fix, as well as advocating for anyone else who needs assistance with this.  

Thank you so much.


Zack Hancock
Computer System Engineer

SJDLC
Ext 81768
zhancock at lps.org <mailto:zhancock at lps.org> 

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