[NFBCS] School teacher needing help connecting Brailliant with NVDA

[Jeanette Shown]

You might be interested in this conversation from NVDA:
https://nvda.groups.io/g/nvda/topic/using_humanware_brailliant_bi/41510294

Best,
Jeanette Shown

On Sun, Sep 15, 2024 at 6:27 PM Curtis Chong via NFBCS <nfbcs at nfbnet.org>
wrote:

> Nancy:
>
>
>
> Has this schoolteacher called HumanWare, the manufacturer of the
> Brailliant, for any assistance at all? I looked through the documentation
> for the Brailliant, and I see there is little in the way of specifics here.
>
>
>
> Kind regards,
>
>
>
> Curtis Chong
>
>
>
> *From:* NFBCS <nfbcs-bounces at nfbnet.org> *On Behalf Of *Nancy Coffman via
> NFBCS
> *Sent:* Saturday, September 14, 2024 7:53 PM
> *To:* 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org>
> *Cc:* Nancy Coffman <nancy.l.coffman at gmail.com>
> *Subject:* [NFBCS] School teacher needing help connecting Brailliant with
> NVDA
>
>
>
> Hello:
>
>
>
> I am passing this on on behalf of a teacher at Lincoln Public Schools who
> wants to get his Brailliant working with NVDA. Students are also using this
> configuration without success. I will pass on any help you can offer or you
> can contact Zack directly.
>
>
>
> Thank you.
>
>
>
> Nancy Coffman, Technology Instructor
>
> Nebraska Center for the Blind
>
>
>
>
>
> We are currently having an issue with using NVDA with a  Brailliant BI 40X
> braille display. The device will connect over Bluetooth and  USB to the
> Windows computer and will work with JAWS, but it will not display when NVDA
> is the screen reader. The devices we tested are Dell Windows computers of
> various models, managed by LPS. We have tested on an unmanaged device with
> better luck. Still, I don't know which of our internal settings or
> applications might be interfering with the interaction between NVDA and the
> display.  This is uncharted waters for me, and I'd be happy to share any
> and all troubleshooting steps we have tried. Any help or suggestions would
> be welcome and appreciated. I have attached Brandon, the user of the
> device, as he has helped me to understand the software and hardware
> involved, and is the user in need of a fix, as well as advocating for
> anyone else who needs assistance with this.
>
> Thank you so much.
>
> Zack Hancock
> Computer System Engineer
>
> SJDLC
> Ext 81768
> zhancock at lps.org
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