[Nfbf-l] Aetna is hiring in Jacksonville

[Gina Minichiello]

Hello everyone
Since there are so many looking for work. Please check this out, or pass it along to soemone you know. To apply, click on, or copy and paste the link below. 

Company: Aetna 
Location: US-FL-Jacksonville  
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Base Pay: $28,277 - $32,301 /Year 
Other Pay:  
Employee Type: Full-Time 
Industry: Healthcare - Health Services
Insurance 


 http://careerbuilder.com/JobSeeker/Jobs/JobDetails.aspx?IPath=CJR&APath=2.21.0.0.0&job_did=J3I1S06WW5991SDJGGJ

 

Customer Service Representative
 
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job description 

ABOUT OUR COMPANY 
We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard. 


Customer Service is the important first-line of contact with customers, setting the tone for how members, doctors and plan sponsor groups view our company. It provides members with the right information at the right time to help them make better decisions about their health and health care. 

Handles customer service inquiries and problems via telephone, internet or written correspondence. Customer inquiries are of basic and routine nature.
 



job Requirements

Successful candidates must demonstrate a strong customer service focus, call center telephone experience, and effective verbal, written and keyboard skills. Customer Service Representatives must project a positive, helpful attitude while being an active listener, and be able to handle multiple tasks and responsibilities. Individuals must work cooperatively and establish positive cross-functional relationships within the organization. Excellent attendance and punctuality are essential. Call center experience and medical insurance knowledge are preferred. Knowledge of Microsoft Office Products is a plus. As a high-volume call center, we are always busy. You must be available to work an 8 hour shift/day anytime between 8:00 AM and 7:00 PM. To ensure the delivery of exceptional customer service, we have service expectations and goals. Candidates must be comfortable being monitored for their level of efficiency, accuracy and customer satisfaction. Our Customer Service Representatives benefit from 12-16 weeks of paid fulltime classroom training which must be completed with no absences. Due to the current needs of the business, internal transfers from CSR or similar positions located within the Jacksonville site including Pre-Certification, RBCO and NACO will not be considered. Class is scheduled to begin March 2010. 

HOW TO APPLY 
http://WorkAtAetna.com

The highest level of education desired for candidates in this position is a High School diploma, G.E.D. or equivalent experience. 

We value leadership, creativity and initiative.  If you share those values and a commitment to excellence and innovation, consider a career with Aetna. 

We conduct pre-employment drug and background testing. 
Aetna does not permit the use of tobacco related products or drugs in the workplace. No agencies, please. 
  
Aetna is an Equal Opportunity/Affirmative Action Employer. M/F/D/V 

Aetna is committed to maintaining an environment in which all employees are treated equitably and given the opportunity within the context of the business to achieve their potential. Aetna's Affirmative Action responsibilities extend to women, minorities, persons with disabilities and veterans. Company policy also provides for equal opportunity for qualified individuals regardless of race, color, sex, national origin, religion, age, disability, veteran status, sexual orientation, gender identity or marital status.

 
 

Gina Minichiello
NFBF Board Member
NFBF Fundraising Committee Chairperson
Greater Jacksonville Chapter, Treasurer
minichiellog at comcast.net
904-571-9117