[Nfbf-l] Aetna is hiring in Jacksonville

[april_ogden at hotmail.com]

Thanks for sharing!

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From: "Gina Minichiello" <minichiellog at comcast.net>
Sent: Tuesday, January 26, 2010 4:54 PM
To: "NFB of Florida Listserv" <nfbf-l at nfbnet.org>; "NFBF -Leaders" 
<NFBF-Leaders at yahoogroups.com>
Subject: [Nfbf-l] Aetna is hiring in Jacksonville

> Hello everyone
> Since there are so many looking for work. Please check this out, or pass 
> it along to soemone you know. To apply, click on, or copy and paste the 
> link below.
>
> Company: Aetna
> Location: US-FL-Jacksonville
> Loading Map...
> Base Pay: $28,277 - $32,301 /Year
> Other Pay:
> Employee Type: Full-Time
> Industry: Healthcare - Health Services
> Insurance
>
>
> http://careerbuilder.com/JobSeeker/Jobs/JobDetails.aspx?IPath=CJR&APath=2.21.0.0.0&job_did=J3I1S06WW5991SDJGGJ
>
>
>
> Customer Service Representative
>
> Report It
>
> job description
>
> ABOUT OUR COMPANY
> We are a company built on excellence. We have a culture that values 
> growth, achievement and diversity and a workplace where your voice can be 
> heard.
>
>
> Customer Service is the important first-line of contact with customers, 
> setting the tone for how members, doctors and plan sponsor groups view our 
> company. It provides members with the right information at the right time 
> to help them make better decisions about their health and health care.
>
> Handles customer service inquiries and problems via telephone, internet or 
> written correspondence. Customer inquiries are of basic and routine 
> nature.
>
>
>
>
> job Requirements
>
> Successful candidates must demonstrate a strong customer service focus, 
> call center telephone experience, and effective verbal, written and 
> keyboard skills. Customer Service Representatives must project a positive, 
> helpful attitude while being an active listener, and be able to handle 
> multiple tasks and responsibilities. Individuals must work cooperatively 
> and establish positive cross-functional relationships within the 
> organization. Excellent attendance and punctuality are essential. Call 
> center experience and medical insurance knowledge are preferred. Knowledge 
> of Microsoft Office Products is a plus. As a high-volume call center, we 
> are always busy. You must be available to work an 8 hour shift/day anytime 
> between 8:00 AM and 7:00 PM. To ensure the delivery of exceptional 
> customer service, we have service expectations and goals. Candidates must 
> be comfortable being monitored for their level of efficiency, accuracy and 
> customer satisfaction. Our Customer Service Representatives benefit from 
> 12-16 weeks of paid fulltime classroom training which must be completed 
> with no absences. Due to the current needs of the business, internal 
> transfers from CSR or similar positions located within the Jacksonville 
> site including Pre-Certification, RBCO and NACO will not be considered. 
> Class is scheduled to begin March 2010.
>
> HOW TO APPLY
> http://WorkAtAetna.com
>
> The highest level of education desired for candidates in this position is 
> a High School diploma, G.E.D. or equivalent experience.
>
> We value leadership, creativity and initiative.  If you share those values 
> and a commitment to excellence and innovation, consider a career with 
> Aetna.
>
> We conduct pre-employment drug and background testing.
> Aetna does not permit the use of tobacco related products or drugs in the 
> workplace. No agencies, please.
>
> Aetna is an Equal Opportunity/Affirmative Action Employer. M/F/D/V
>
> Aetna is committed to maintaining an environment in which all employees 
> are treated equitably and given the opportunity within the context of the 
> business to achieve their potential. Aetna's Affirmative Action 
> responsibilities extend to women, minorities, persons with disabilities 
> and veterans. Company policy also provides for equal opportunity for 
> qualified individuals regardless of race, color, sex, national origin, 
> religion, age, disability, veteran status, sexual orientation, gender 
> identity or marital status.
>
>
>
>
> Gina Minichiello
> NFBF Board Member
> NFBF Fundraising Committee Chairperson
> Greater Jacksonville Chapter, Treasurer
> minichiellog at comcast.net
> 904-571-9117
>
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