[Nfbf-l] paypal accessibility issues

Tinetta Cooper tanetjec at gmail.com
Thu Apr 14 22:46:43 UTC 2016


I use Paypal too and have not had any great accessibility issues. Sometimes
I have to go past a box that requires an email address just to make sure
that is what is needed. Then I go back and enter the email address. There
may be other areas such as this that don't tell you what to type until you
go past the box. These are the only minor difficulties I remember or have
experienced, and all are easily solved.

Tinetta

-----Original Message-----
From: Nfbf-l [mailto:nfbf-l-bounces at nfbnet.org] On Behalf Of Munawar Bijani
via Nfbf-l
Sent: Thursday, April 14, 2016 12:40 PM
To: NFB of Florida Internet Mailing List
Cc: Munawar Bijani
Subject: Re: [Nfbf-l] paypal accessibility issues

PayPal redesigned their site a while ago to take advantage of web
accessibility standards. I've never had issues, so I'm curious what exactly
is going on when you say JAWS "isn't reading" the page. Can you be more
specific? What do you hear when the page loads? I send money often with the
PayPal desktop site and JAWS.

On 4/14/2016 12:34 PM, kroskos--- via Nfbf-l wrote:
> Hi all,
>
>       Has anyone on this list experienced accessibility problems when
using paypal? When I try to send money for goods and services, jaws will not
read the page it takes me to.  Just wondered if anyone else had this problem
or has figured out how to solve it if they have.
>
> I have called paypal and they claim there is no accessibility problems and
the issue must be on my end. I sort of doubt this, as I have heard of people
complaining about accessibility issues with them.
>
> Any help would be appreciated.
>
> Kathy Roskos
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