[Nfbf-l] paypal accessibility issues

[Jim Ellsworth]

Hi Kathy,

We've been friends for quite some time and I hope this message finds you
well.

I haven't encountered any problems but I have some questions for you please.

What version of Jaws are you using?

What version of Windows do you have?

What version of internet Explorer are you trying to use and if you are using
Firefox what version?

If you need help with any of the above questions e mail me off list at the
following address.

Jellsworth1 at tampabay.rr.com

Thanks,
Jim
-----Original Message-----
From: Nfbf-l [mailto:nfbf-l-bounces at nfbnet.org] On Behalf Of kroskos--- via
Nfbf-l
Sent: Thursday, April 14, 2016 3:52 PM
To: NFB of Florida Internet Mailing List
Cc: kroskos at cox.net
Subject: Re: [Nfbf-l] paypal accessibility issues

     I appreciate the response. What happens is, after I have logged in and 
chosen send money, and then chosen pay for goods and services, it loads 
another page which JAWS indicates to me is blank. It does not read anything 
at all. That is where I cannot continue.

Kathy

-----Original Message----- 
From: Munawar Bijani via Nfbf-l
Sent: Thursday, April 14, 2016 11:40 AM
To: NFB of Florida Internet Mailing List
Cc: Munawar Bijani
Subject: Re: [Nfbf-l] paypal accessibility issues

PayPal redesigned their site a while ago to take advantage of web
accessibility standards. I've never had issues, so I'm curious what
exactly is going on when you say JAWS "isn't reading" the page. Can you
be more specific? What do you hear when the page loads? I send money
often with the PayPal desktop site and JAWS.

On 4/14/2016 12:34 PM, kroskos--- via Nfbf-l wrote:
> Hi all,
>
>       Has anyone on this list experienced accessibility problems when 
> using paypal? When I try to send money for goods and services, jaws will 
> not read the page it takes me to.  Just wondered if anyone else had this 
> problem or has figured out how to solve it if they have.
>
> I have called paypal and they claim there is no accessibility problems and

> the issue must be on my end. I sort of doubt this, as I have heard of 
> people complaining about accessibility issues with them.
>
> Any help would be appreciated.
>
> Kathy Roskos
> _______________________________________________
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