[NFBF-Tampa] Fwd: issues with Yellow Cab?

[Miranda Kilby]

Greetings all,
Please see an email from Raquel, ATA Tampa city coordinator regarding Yellow Cab services. Please  send her a message if you have any additional information 
> Good morning,
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> HART has connected me with Yellow Cab to discuss access concerns.  In recalling some issues, the following has been shared with me:
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> Individuals with service animals have been denied rides.  Individuals have shared that the Yellow Cab reports to the location, but drives away.  It is suspected that the drivers do not want to transport a service animal.
> Yellow Cab has inquired if a person has a service animal or appears to have a marked/identified patrons with service animals.  Concerns were expressed that upon making the reservation, the patron with a service animal will not be transported. 
> Yellow Cab takes an extraordinarily long time, beyond pick-up window, to pick-up patrons. 
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> What other issues have arisen?  Thank you!
> 
> Raquel Pancho
> ADA Coordinator, Office of Chief of Staff
> City of Tampa / 306 E Jackson St. 4th Floor North / Tampa, Florida 33602
> p: 813-274-3964 / e: Raquel.Pancho at tampagov.net
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> 
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