[Nfbk] Attention Louisville TARC3 Customers

[Cindy Smith]

Yes I thought I had scheduled a ride home from church on Sunday but there was no ride and had to call lift for the third driver actually picked me up. I was late getting to work on Tuesday and Wednesday because of rides either not actually being sent out or running quite late on Wednesday

Sent from my iPhone

> On Sep 21, 2016, at 2:58 PM, Nickie Pearl via NFBK <nfbk at nfbnet.org> wrote:
> 
> That's not good!  Anyone else have any TARC3 issues this week?  The Greater Louisville chapter is trying to get a TARC3 representative to join us at our October meeting to go over some the recent changes to the reservation criteria.
> 
> Respectfully,
> Nickie
> 
> -----Original Message----- From: Denise Franklin
> Sent: Wednesday, September 21, 2016 12:19 PM
> To: NFB of Kentucky Internet Mailing List
> Cc: Nickie Pearl
> Subject: Re: [Nfbk] Attention Louisville TARC3 Customers
> 
> I just tried to schedule a ride for the weekend, and the call taker said their computers were down and they were only scheduling for tomorrow.
> 
> Sent from my iPhone
> 
>> On Sep 20, 2016, at 6:15 PM, Nickie Pearl via NFBK <nfbk at nfbnet.org> wrote:
>> 
>> Hello!
>> I just wanted to pass along some info regarding TARC3.  Apparently, TARC & First Transit have been doing some computer upgrades for the past several days. Well, something went horribly wrong & a lot of rides were dumped. If you have rides scheduled for this week, call & double check that the ride is still in their system.
>> I had an issue last evening & I have seen on Facebook others have had the same issues & after calling the reservation line, getting the info I shared above.
>> Just double check your rides!
>> 
>> 
>> Respectfully,
>> Nickie Pearl
>> 502-489-4457
>> njp at twc.com
>> 
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> 
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