[Nfbk] Attention Louisville TARC3 Customers

[Nickie Pearl]

It appears that their computer system is working very sporadically. I suggest you just call tomorrow and try to schedule for next Friday. I would also suggest checking on the automated system periodically to make sure the ride is still intact.

Respectfully,
Nickie Pearl
502-489-4457
njp at twc.com 

> On Sep 21, 2016, at 9:53 PM, slery via NFBK <nfbk at nfbnet.org> wrote:
> 
> Will we be able to schedule rides for convention next week? I wasn't
> planning on staying at the hotel.
> 
> Cindy
> 
> -----Original Message-----
> From: NFBK [mailto:nfbk-bounces at nfbnet.org] On Behalf Of Nickie Pearl via
> NFBK
> Sent: Wednesday, September 21, 2016 2:58 PM
> To: Denise Franklin <kyfranks at yahoo.com>; NFB of Kentucky Internet Mailing
> List <nfbk at nfbnet.org>
> Cc: Nickie Pearl <njp at twc.com>
> Subject: Re: [Nfbk] Attention Louisville TARC3 Customers
> 
> That's not good!  Anyone else have any TARC3 issues this week?  The Greater
> Louisville chapter is trying to get a TARC3 representative to join us at our
> October meeting to go over some the recent changes to the reservation
> criteria.
> 
> Respectfully,
> Nickie
> 
> -----Original Message-----
> From: Denise Franklin
> Sent: Wednesday, September 21, 2016 12:19 PM
> To: NFB of Kentucky Internet Mailing List
> Cc: Nickie Pearl
> Subject: Re: [Nfbk] Attention Louisville TARC3 Customers
> 
> I just tried to schedule a ride for the weekend, and the call taker said
> their computers were down and they were only scheduling for tomorrow.
> 
> Sent from my iPhone
> 
>> On Sep 20, 2016, at 6:15 PM, Nickie Pearl via NFBK <nfbk at nfbnet.org>
>> wrote:
>> 
>> Hello!
>> I just wanted to pass along some info regarding TARC3.  Apparently, 
>> TARC & First Transit have been doing some computer upgrades for the 
>> past several days. Well, something went horribly wrong & a lot of 
>> rides were dumped. If you have rides scheduled for this week, call & 
>> double check that the ride is still in their system.
>> I had an issue last evening & I have seen on Facebook others have had 
>> the same issues & after calling the reservation line, getting the info 
>> I shared above.
>> Just double check your rides!
>> 
>> 
>> Respectfully,
>> Nickie Pearl
>> 502-489-4457
>> njp at twc.com
>> 
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> 
> 
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