[Nfbktad] Rosen Credit Card Breach May Affect Attendees of Recent NFB Conventions

[Gatton, Tonia (OFB-LV)]

Saw this on blind bargains but have not seen it posted on any of the NFB lists yet; so thought I'd share here.

Rosen Credit Card Breach May Affect Attendees of Recent NFB Conventions
Rosen Hotels and Resorts, which has been hosting the
National Federation of the Blind Convention
for the past 3 years, has reported a major security breach that has compromised guest's credit card information. In its rather lengthy
statement,
Rosen Hotels and Resorts said that they began receiving complaints in early February from guests who claimed there were unauthorized charges on their
credit cards after staying in one of the company's hotels. The chain's statement went on to say: "Findings from the investigation show that an unauthorized
person installed malware in RH&R s payment card network that searched for data read from the magnetic stripe of payment cards as it was routed through
the affected systems. In some instances the malware identified payment card data that included cardholder name, card number, expiration date, and internal
verification code. In other instances the malware only found payment card data that did not include cardholder name. No other customer information was
involved. Cards used at RH&R between September 2, 2014 and February 18, 2016 may have been affected.
This may affect payments that were accepted in person, including those made during the 2015 NFB convention, but not credit card information given over
the phone. The company says that customers should immediately report any unauthorized use of their cards to the credit card issuer. While Rosen Hotels
and Resorts will not refund fraudulent charges, they are offering free credit reports to effected customers. If you think you were impacted by this breach,
and need further assistance, the company has also set up a help line which you can reach by calling 855-907-3214.


Tonia Gatton
Assistive Technology Specialist
Kentucky career Center
KY Office for the Blind
Charles W. McDowell Center
8412 Westport Road
Louisville, KY 40242
(502) 429-4460 ext. 268
(502) 429-7101
tonia.gatton at ky.gov<mailto:tonia.gatton at ky.gov>

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