[NFBMD] Career opportunities at the National Federation of the Blind Jernigan Institute

[Danielsen, Chris]

Dear federation family:

I'm passing along information about some job openings at our national headquarters. Please respond as indicated in the information below if you are interested in applying for either of these positions.

Warmly,

Chris


Independence Market Specialist  (Advocacy and Policy Department)
Description
The National Federation of the Blind is a membership organization of blind people from each of the fifty states, the District of Columbia, and Puerto Rico. As America's civil rights organization of the blind, the Federation is a coordinated network of skilled advocates, resources, and programs that raise expectations of the blind in society and create opportunities for blind people to live the lives they want. The staff of the Federation are central to the organized blind movement by providing support, professional expertise, and daily contributions to the success of the organization. Working under the direction of the Federation's elected President, the staff advise the organization's leadership and contribute to the vibrant, energetic, and collaborative culture of the organization that raises expectations throughout society.

The Advocacy and Policy Department of the National Federation of the Blind is responsible for assisting the President in the coordination and management of all federal legislative and regulatory advocacy; providing affiliates with state and local legislative technical assistance, strategy development and training; membership support with education, employment, and social security issues; the administration of our Independence Market; and the administration of the NFB-NEWSLINE® system.

The Independence Market Specialist functions as a key member of the National Federation of the Blind and will be responsible for providing senior program support to the Independence Market area of the Advocacy and Policy Department. This person will become the subject matter expert on the Independence Market products and ordering system.

Responsibilities
Handle retail sales and complete financial transactions to include:
Processing purchase orders and invoices
Stocking retail and storage area
Providing inventory control
Provide quality customer service via telephone and in-person transactions
Enter data accurately and efficiently using the Inventory and/or E-Commerce systems
Prepare weekly Independence Market Reports
Track deliverables, monitor progress, and enter data
Coordinate with the Shipping Department to ship products, literature, and basic correspondence via USPS and UPS
Respond to customer/subscriber email
Keep up to date on products useful to the blind and make product recommendations
Manage inventory of products in the Independence Market
Serve as back-up person in the absence of other department staff
Cross train other Independence Market staff
Perform other duties as assigned.
Qualifications
Retail and customer service experience and the ability to interact with customers in a warm, friendly, and efficient manner
Work with upper management including executive directors, directors, customers, and stakeholders
Must be flexible and able to multi-task in a fast-paced environment with a quick turnaround
Able to work under pressure and tight deadlines
Strong leadership capabilities
Enthusiasm and can motivate others in order to reach desired goals
Ability to work independently and as part of a team
Ability to grasp fundamental concepts quickly and execute tasks with little to no supervision
Excellent oral, written, and clerical communication skills
Excellent organizational skills
Attention to detail and accuracy in executing work assignments
Proficient with the use of Microsoft Office applications and the ability to learn other computer applications
Excellent problem-solving skills
Preferred Skills (but not required)
Technical writing skills
Knowledge of non-visual access techniques
Proficient in the use of Braille
Education and Experience
A Bachelor's Degree is preferred; however, we will consider other combinations of education and experience demonstrating abilities to perform the work.

How to Apply
We seek individuals who wish to identify with a cause and to assist in advocacy for a group long denied equal opportunity to succeed or fail based on ability, and not be denied opportunity based on society's stereotypes.

This job is open until filled. Applicants should send, preferably via email, a résumé and cover letter indicating salary requirements to: Human Resources, National Federation of the Blind, 200 East Wells Street at Jernigan Place, Baltimore, MD 21230; telephone 410-659-9314, ext. 2488; fax 410-685-5653; email HR at nfb.org<mailto:HR at nfb.org>.

The National Federation of the Blind is an equal opportunity employer. Accordingly, all terms and conditions of employment will be carried out without regard to race, creed, color, religion, gender, sexual orientation, nationality, marital status, age, or disability.  For more detailed information about our commitment to equal opportunity in employment, please email a request to HR at nfb.org<mailto:HR at nfb.org>.

https://nfb.org/about-us/career-opportunities/independence-market-specialist-advocacy-and-policy-department

Outreach Assistant (Office of the President Department)
Description
The National Federation of the Blind is a membership organization of blind people from each of the fifty states, the District of Columbia, and Puerto Rico. As America's civil rights organization of the blind, the Federation is a coordinated network of skilled advocates, resources, and programs that raise expectations of the blind in society and create opportunities for blind people to live the lives they want. The staff of the Federation are central to the organized blind movement by providing support, professional expertise, and daily contributions to the success of the organization. Working under the direction of the Federation's elected President, the staff advise the organization's leadership and contribute to the vibrant, energetic, and collaborative culture of the organization that raises expectations throughout society.

The Outreach Department is responsible for building dynamic and synergistic relationships with corporations, individuals, and organizations, and for fundraising at the national level. The department also serves a vital role in supporting the grassroots efforts of our local chapters and state affiliates to develop capacity, build relationships, and bring in much needed financial resources.

Responsibilities
The National Federation of the Blind Outreach Department is seeking an Outreach Assistant to work with our team on all aspects of outreach, relationship building, and fundraising.
The responsibilities of an Outreach Assistant include:

Gift processing - timely acknowledgment of contributions
Data management - maintain accurate and thorough CRM records
Correspondence - assist Director of Outreach and Outreach staff to communicate with partners and respond to requests from donors
Donor stewardship - respond to donor inquiries and requests via phone
Support of event execution
Other duties as assigned
Qualifications
Proficiency with MS Office Suite, including Excel
Database management skills preferred
Excellent verbal and written communication skills
Excellent interpersonal skills, including ability to effectively relate to a broad variety of people
Education and Experience
Associates degree and nonprofit experience (preferred)

How to Apply
We seek individuals who wish to identify with a cause and to assist in advocacy for a group long denied equal opportunity to succeed or fail based on ability, and not be denied opportunity based on society's stereotypes.

This job is open until filled. Applicants should send, preferably via email, a résumé and cover letter indicating salary requirements to: Human Resources, National Federation of the Blind, 200 East Wells Street at Jernigan Place, Baltimore, MD 21230; telephone 410-659-9314, ext. 2488; fax 410-685-5653; email HR at nfb.org<mailto:HR at nfb.org>.

The National Federation of the Blind is an equal opportunity employer.  Accordingly, all terms and conditions of employment will be carried out without regard to race, creed, color, religion, gender, sexual orientation, nationality, marital status, age, or disability.  For more detailed information about our commitment to equal opportunity in employment, please email a request to HR at nfb.org<mailto:HR at nfb.org>.

https://nfb.org/about-us/career-opportunities/outreach-assistant-office-president-department

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