[nfbmi-talk] Fw: Follow up to your telephone call with MPAS

Sun Aug 8 00:50:34 UTC 2010

Joe,

I cannot believe this MPAS outfit.  If that isn't the most pathetic response
ever.  These people belong in jail.  They are taking money under false
pretenses.  There is no, I repeat, No, protection or advocacy.  This is a
perfect example of their cluelessness.  It is so appalling.  How can we sue
them for every penny they have ever received to allegedly serve blind people
I'm ready to go to court any place any time.  This is so sick.

Best Regards,

Fred

-----Original Message-----
From: nfbmi-talk-bounces at nfbnet.org [mailto:nfbmi-talk-bounces at nfbnet.org]
On Behalf Of joe harcz Comcast
Sent: Friday, August 06, 2010 1:25 PM
To: nfbmi-talk at nfbnet.org
Subject: [nfbmi-talk] Fw: Follow up to your telephone call with MPAS

----- Original Message ----- 
From: "joe harcz Comcast" <joeharcz at comcast.net>
To: "CYNTHIA QUILLAN" <CQUILLA at mpas.org>
Sent: Friday, August 06, 2010 1:24 PM
Subject: Re: Follow up to your telephone call with MPAS

> Just got back from Philly. I cannot independently fill out any print 
> questionaire, which goes to the point here. Moreover, Title II, subpart e 
> and Section 504 require "primary consideration". In other words the person

> who has vision or hearing issues must be consulted about the most 
> effective format for themself.
>
> Now, in my instance all I generally as for is simply a plain text or Word 
> attachment or simply an enclosure to e-mail such as this one.
>
> Over the years MPAS has not understood these requirements fully in my 
> experience. And again this goes to the point of informed consent.
>
> And it goes to system compliance by MCB itself. One need only view the 
> question number two on MCB's own web site in its 2008 consumer 
> satisfaction survey to denote that many individuals never recieved one 
> item in accessable format. And these were perportedly successful closures!

> Not one item! And that is from application through closure!
>
> Moreover, McB has failed to conduct its required survey of unsuccessful 
> closures. One can only imagine what that looks like!
>
> I filed OCR complaints while a VR client in New Hampshire over this very 
> issue and prevailed.
>
> Then upon my return to Michigan I ran into the same issue circa 2001-2002.

> Mame I know the law and I know my rights. And I know when a scofflaw 
> agency like MCB violates them.
>
> Moreover as a former member of MCB's consumer involvement council this 
> issue of accessable format including access to ones own file by formal and

> informal surveys was a consistent problem especially in the Eastern part 
> of this state.
>
> I'm leaving to the side physical access issues of which I've filed 
> numerous complaints on their own facilities. But, Pat Cannon the former 
> chair of the US Access Board and State ADA coordinator has and continues 
> to violate those too. In fact in every office building including the HQ 
> (Victor Office Building) raised character and Braille signage is still 
> non-compliant. It doesn't conform to ADAAG Sections 4.1, 4.2, 4.3.
>
> As they have been informed of obligations in both regards to physical 
> access (also required under Title I of the Rehab Act) and obligations to 
> remit accessable information to all consumers based upon primary 
> consideration (and affirmativelty and in a timely manner) for more than 
> the decade I've been back in Michigan Ithis constitutes not only 
> deliberate indifference to the law but manifestly intentional 
> discriminatikon which must be construed to have been conducted with malice

> of forethought.
>
> These are only the tip of the iceberg in a demand for systemic relief.
>
>
> Finally, without pro forma information in alternate formats in a timely 
> manner there is no and I repeat NO informed consent.
>
> Sincerely,
>
> Paul Joseph Harcz, Jr.
>
> ----- Original Message ----- 
> From: "CYNTHIA QUILLAN" <CQUILLA at mpas.org>
> To: <joeharcz at comcast.net>
> Sent: Monday, July 12, 2010 8:36 AM
> Subject: Follow up to your telephone call with MPAS
>
>
>> The information contained in this message is privileged or confidential
>> information intended only for the use of the individual or entity
>> named
>> above.  If the reader of this message is not the intended recipient,
>> you
>> are hereby notified that any dissemination, distribution or copying of
>> this communications neither allowed nor intended.  If you have
>> received
>> this communication in error, please notify the sender immediately by
>> telephone at 800.288.5923.  Thank you.
>>
>> Dear Mr. Harcz:
>>
>> Per our conversation, on June 24, 2010, I did consult with the Client
>> Assistance Program (CAP) Director Jeanette Brown about your concerns
>> about the CAP being in an assessable format for the blind and about
>> Michigan Commission for the Blind (MCB) consumers being unaware of CAP
>> services.  Ms. Brown responded with the comment that all of our agency
>> brochures are available in assessable format. She also stated that the
>> MCB is required to tell customers about CAP and that the she will
>> follow
>> up on this issue with MCB. She appreciated you bringing this MCB
>> concern
>> to her attention.
>>
>> I will send you via the postal service Braille and large print written
>> brochures on CAP and one entitled Who We Are What We Do.  I mentioned
>> that I would send information on our agency priorities.  Unfortunately
>> this information is in the process of being updated and is unavailable.
>>
>> I can send you an agency questionnaire which helps the agency
>> reevaluate
>> future agency priorities. If interested in a Braille or large print
>> questionnaire, please let me know as I will need to put in a request
>> for
>> this. I hope this information is useful.
>>
>> At this time, I am closing my file on this matter.  I would appreciate
>> it if you would fill out the enclosed evaluation and return it to us.
>> Your comments help us provide quality services to our callers.  Thank
>> you for calling Michigan Protection and Advocacy Service, Inc.  Please
>> call again any time you have questions or concerns about the rights of
>> people with disabilities.
>>
>> Sincerely,
>>
>> Cindy
>> I &R Advocate
>>
> 

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