[nfbmi-talk] Information om Maintainance of Equipment
marcus.simmons at comcast.net
Sat Dec 18 14:43:28 UTC 2010
Dear MCB administration,
It has come to my attention that there is a practice of not informing clients of MCB of all of the options available to them when they are awarded equipment. Service maintenance Agreement and upgrades are a good example. In one case, JAWS software was supplied to a client and nothing was said about any discounted upgrades that would be available down the road.
It does not cost MCB anything to provide this information, so why is it not available?.
Changing what it means to be blind,
Marcus Simmons, vice-president,
Western-Wayne chapter and a member of the board of directors of the National Federation of the Blind of Michigan
Southfield, MI 48076-3069
Marcus.Simmons at interbizusa.com
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