[nfbmi-talk] Fw: Radisson complaint

[joe harcz Comcast]

----- Original Message ----- 
From: Conway, Sally (CRT) 
To: joeharcz at comcast.net 
Sent: Wednesday, June 29, 2011 3:33 PM
Subject: Re: Radisson complaint


Everything you sent me has been forwarded, Joe. 
 

From: joe harcz Comcast [mailto:joeharcz at comcast.net] 
Sent: Wednesday, June 29, 2011 03:31 PM
To: Conway, Sally (CRT) 
Subject: Re: Radisson complaint 
 

Dear Sally,

Please fw all the other information including the Department of Management Technology and budget facility surveys associated with just a part of my ongoing complaint and sent to Jeanine Worden as send space files to the department.

I thank you for your efforts but as you know this and other systemic violations have gone on now for more than a decade without any attention to the matter.

The entire State of Michigan needs to be sued for basic physical and information access by the DOJ for the blind population alone.
  ----- Original Message ----- 
  From: Conway, Sally (CRT) 
  To: joeharcz at comcast.net 
  Sent: Wednesday, June 29, 2011 2:46 PM
  Subject: Re: Radisson complaint


  Joe: I've forwarded this to our intake unit. 
   

  From: joe harcz Comcast [mailto:joeharcz at comcast.net] 
  Sent: Wednesday, June 29, 2011 08:15 AM
  To: Conway, Sally (CRT) 
  Subject: Fw: Radisson complaint 
   


  ----- Original Message ----- 
  From: joe harcz Comcast 
  To: Robin Jones 
  Cc: Peter Berg 
  Sent: Wednesday, June 29, 2011 8:15 AM
  Subject: Fw: Radisson complaint


  Note: no raised character and Braille signs on most of the rooms in this pricey hotel used by agencies for the blind. They did refund me my money for my recent stay. Something that no state agency has done here in Michigan. For ironically I attended a Michigan Commission for the Blind meeting in Constitution Hall that was built in approximately 2001 and owned by the State of Michigan and which didn't even have  raised character and Braille signage on the very rooms the meeting was in.

  What in the world is wrong with this state?

  Sincerely,

  Joe
  ----- Original Message ----- 
  From: joe harcz Comcast 
  To: Gus Pine 
  Sent: Wednesday, June 29, 2011 8:10 AM
  Subject: Re: Radisson complaint


  Jun 29, 2011

  Paul Joseph Harcz, Jr.
  1365 E. Mt. Morris Rd.
  Mt. Morris, MI  48458
  email: joeharcz at comcast.net


  Dear Sir,

  In a continuing effort to resolve this issue for myself, all blind and all otherwise disabled people I am submitting to you a link to the United States Department of Justice, Civil Rights Division, Disability rights Section advisory on Lodgings with links to facility surveys.

  I would hope that you or appropriate personnel actually conduct these  surveys (using the checklists herein) and ensure that barriers are indeed removed.

  The link is:
  http://www.ada.gov/hsurvey.htm


  I am requesting that surveys are remitted to me once conducted.

  As per our recent telephone conversation vis a vis interim measures I am awaiting the written policy you suggested regarding placing any blind customer only on floors that are accessible.

  Of, course I wish for that letter in accessible format. Simple e-mail will suffice.

  Again I wish to thank Courtney and other staff for fine work and for refunding my room on the spot.

  But, as stated in our recent telephone call this Hotel is woefully out of compliance with the ADA, and is often used illegally by the way by many federally funded and state organizations for events including the Michigan Commission for the Blind, the Statewide Independent Living Council, and Michigan Rehabilitation Services to name just a few.

  By law they should not be contracting with the Raddison.

  The bottom line is that your Hotel will loose valuable business which I think no one wishes for.

  Sincerely,

  Paul Joseph Harcz, Jr.

  cc: US DOJ
  cc: Great Lakes Technical Assistence Center


    ----- Original Message ----- 
    From: Gus Pine 
    To: joeharcz at comcast.net 
    Sent: Saturday, June 18, 2011 1:45 PM
    Subject: Radisson complaint


    Mr. Harcz,

    On behalf of our team, I would like to apologize for your recent experience at our hotel.  I will be forwarding your comments regarding ADA compliance to the appropriate personnel within our company.  I will ensure that you receive proper follow up regarding this issue as soon as possible.

     

    Thank you,

    Gus

     

    Gus Pine

    General Manager

    Radisson Hotel Lansing at the Capitol

     

    Hotel: (517) 482-0188

    Direct line: 517.267.3446

    Fax: 517.487.6646

    E-mail: gus.pine at radlansing.com

    Web: www.radisson.com/lansingmi

     



     
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