[nfbmi-talk] Restaurant ordered service dog to lobby

Wed Nov 9 17:19:20 UTC 2011

Hey Joe,

You may as well report it to the restaurant owner as MPAS.  At least the
owner can do something, MPAS is a bunch of people sucking its nourishment
from the public dole and returning nothing for it.  I think in nature we
call this a parasite.

Warm Regards,

Fred

-----Original Message-----
From: nfbmi-talk-bounces at nfbnet.org [mailto:nfbmi-talk-bounces at nfbnet.org]
On Behalf Of Larry D. Keeler
Sent: Wednesday, November 09, 2011 12:13 PM
To: NFB of Michigan Internet Mailing List
Subject: Re: [nfbmi-talk] Restaurant ordered service dog to lobby

Joe, I posted on Nagdu that the manager should be jailed with a guard named
Bubba with a vicious guide dog who sheds and bites!  And when the dog is
tired of harrassing him them Bubba  can use his nice and flexible white cane
on him!
----- Original Message -----
From: "joe harcz Comcast" <joeharcz at comcast.net>
To: "NFB of Michigan Internet Mailing List" <nfbmi-talk at nfbnet.org>
Sent: Wednesday, November 09, 2011 11:27 AM
Subject: Re: [nfbmi-talk] Restaurant ordered service dog to lobby

> This is insane and MPAS has this post being in the public domain and 
> the restaurant can and should be sued right back to the dark ages.
>
> Thanks for the post.
>
> Peace with Justice,
>
> Joe
> ----- Original Message -----
> From: <trising at sbcglobal.net>
> To: "NFBofMichigan List" <nfbmi-talk at nfbnet.org>
> Sent: Wednesday, November 09, 2011 10:11 AM
> Subject: [nfbmi-talk] Restaurant ordered service dog to lobby
>
>
>> Restaurant ordered service dog to lobby Frank Eckl goes everywhere 
>> with Spruce
>> Updated: Monday, 07 Nov 2011, 8:29 PM EST Published : Monday, 07 Nov 
>> 2011, 5:33 PM EST
>>
>> By Leon Hendrix
>> CASCADE TOWNSHIP, Mich. (WOOD) - Frank Eckl and his family -- 
>> including his service dog -- went to dinner Saturday night at Don 
>> Julio's restaurant in Cascade Township. But the manager said the dog 
>> had to stay in the lobby.
>>
>> Eckl told 24 Hour News 8 he takes the dog with him wherever he goes. 
>> He uses the dog because of a disability he has that causes occasional 
>> seizures. When he's alone, it's his service dog Spruce that calls for 
>> help and helps him get up if he's fallen to the ground.
>>
>> He said he's never had a problem bringing Spruce with him since the 
>> law allows it.
>>
>> But the manager at Don Julio's wouldn't allow the dog in the dining area.
>>
>> "She [the manager] said we were more than welcome to stay, but 
>> patrons in the restaurant and the manager didn't want dog hair in the
restaurant,"
>> he said. "I was shocked that we were asked to have the dog leave and 
>> we could stay."
>>
>> The manager-on-duty admitted they insisted the dog stay in the 
>> entrance way to the restaurant, and that she would make the same request
it again.
>> She said patrons at the restaurant complained about the dog and that 
>> some opted to leave because of sanitation concerns.
>>
>> "I asked for him to bring the dog out to the main entrance to the lobby,"

>> the manager said. She refused to provide her name to 24 Hour News 8. 
>> "I didn't ask for him to take his dog back home, to take his dog to 
>> the car or leave him outside in the middle of the parking lot at all."
>>
>> Eckl and his family simply left the restaurant and went to the IHOP 
>> restaurant next door, where they were welcomed with Spruce.
>>
>> Others that use service dogs have been asked to comply by the same 
>> rules without complaint, the manager at Don Julio's said.
>>
>> "I can't keep every customer happy," she said, adding that she was 
>> aware that Spruce was a service dog but didn't realize it was Eckl 
>> who used him.
>>
>> "I knew it was not for him. He didn't tell me the service dog was for 
>> him... He wasn't clear to me either."
>>
>> Jocelyn Dettloff, a representative for the Disability Advocates of 
>> Kent County, said the violation is more serious than unhappy customers.
>>
>> "That's insane!" Dettloff said. "I mean, who would say that you have 
>> to leave your cane or your mobility device at the door. People who 
>> rely on service animals -- it's the exact same thing."
>>
>> But Dettloff says there is a problem with the laws prohibiting 
>> discrimination against the disabled because they are rarely enforced. 
>> The most someone like Eckl can do, she said, is file a complaint that 
>> could take more than a year to get attention. Even then, she said, 
>> there is no punishment for establishments that break the law.
>>
>> Eckl could file a civil lawsuit as well, Dettloff said, but he would 
>> not likely be awarded damages.
>>
>> "The law definitely needs some sort of stricter enforcement," she said. 
>> "There is no strict enforcement like the health department or the 
>> fire department."
>>
>> Eckl says he isn't seeking monetary damages and doesn't really want 
>> anything from Don Julio's, other than an apology and training for its 
>> staff.
>>
>> "I'm not out for malice here," he said, adding that he wouldn't go 
>> back to the establishment again.
>>
>> The manager at Don Julio's said she stands by her actions and would 
>> do the same thing again if Eckl returned.
>>
>> "I have to," she said. "I can't have any kind of animal be around food. 
>> It's kinda hard having most of my customers leave out on me because 
>> of one customer."
>>
>> --
>>
>> Eckl wrote a letter about his experience and sent it to area media 
>> and groups that advocate for the disabled:
>>
>> To whom it may concern,
>>
>> This past Saturday, November 4th, 2011, at 6pm, my family and I 
>> wanted to eat at you establishment. This included my wife Karen, and 
>> my daughter Lydia (who happens to have Special Needs.) My Service 
>> Dog, Spruce, was with me. Spruce was wearing her jacket that displays 
>> "SERVICE DOG." I have her for medical needs and she regularly assists me
in my daily life.
>>
>> We entered your restaurant, were seated in the back where no one else 
>> was seated. The gentleman that seated us even turned on lights for 
>> us. We were given menus and served water. It was at this time that a 
>> waitress addressed us and stated: "You can stay but your dog must 
>> wait outside." I explained the public law which states that I can 
>> have my Service Dog with me. We were then told that the manager had
complaints about "dog hair"
>> and that a dog was disruptive to the other patrons. When I said that 
>> Spruce stays and helps me, we were asked to take Spruce out. We then 
>> left. Upon calling authorities, the police stated this was a "civil 
>> matter" and to seek council.
>>
>> I am an Honorably Discharged (10 yr) USAF veteran, who served his 
>> country in both war and peace-time. It's hard to belief that 
>> discrimination such as this exists today. My disability is due to of 
>> my service. The real issue is no one with a disability should be told 
>> they can't have their assistance with them and then have to leave an
establishment.
>>
>> I find myself with the opportunity to help educate your organization 
>> with
>>
>> the Law and others by making this incident public. I choose not to 
>> seek council, but rather inform you and other organizations of this 
>> incident in hopes that this type of discrimination will not take place
again.
>>
>> From the ADA: Service animals are animals that are individually 
>> trained to perform tasks for people with disabilities such as guiding 
>> people who are blind, alerting people who are deaf, pulling 
>> wheelchairs, alerting and protecting a person who is having a seizure, or
performing "other"
>> special tasks. Service animals are working animals, not pets.
>>
>> Under the Americans with Disabilities Act (ADA), businesses and 
>> organizations that serve the public must allow people with 
>> disabilities to bring their service animals into all areas of the 
>> facility where customers are normally allowed to go. This federal law 
>> applies to all businesses open to the public, including restaurants, 
>> hotels, taxis and shuttles, grocery and department stores, hospitals 
>> and medical offices, theaters, health clubs, parks, and zoos.
>>
>> Michigan Statutes, 1953, Section 750.502c (last amended in 1984 by 
>> Public Act 110)
>>
>> Michigan statutory law guarantees a blind person the legal right to 
>> be accompanied by a dog guide in harness in all public accommodations 
>> and educational institutions and on all public conveyances. The dog 
>> guide user can be required to produce identification, such as the 
>> I.D. card furnished by the dog guide school from which the dog was
obtained.
>>
>> Public accommodations include trains, buses, taxis, elevators, boats, 
>> and other common carriers...
>>
>> Violation: Any person who interferes with the above enumerated rights 
>> is guilty of a misdemeanor and therefore punishable under Michigan law...
>>
>> In acknowledgement of this letter, I ask only for a formal apology 
>> and for you to conduct training with your staff on the Laws 
>> concerning customers with Service Dogs. This is the only compensation 
>> I wish to ask of you. This incident was embarrassing and offensive. I 
>> would hope that anyone with a disability who chooses to dine at Don 
>> Julio's would never encounter this intolerance.
>>
>> Sincerely,
>>
>> Frank J. Eckl
>>
>> the Law and others by making this incident public. I choose not to 
>> seek council, but rather inform you and other organizations of this 
>> incident in hopes that this type of discrimination will not take place
again.
>>
>> From the ADA: Service animals are animals that are individually 
>> trained to perform tasks for people with disabilities such as guiding 
>> people who are blind, alerting people who are deaf, pulling 
>> wheelchairs, alerting and protecting a person who is having a seizure, or
performing "other"
>> special tasks. Service animals are working animals, not pets.
>>
>> Under the Americans with Disabilities Act (ADA), businesses and 
>> organizations that serve the public must allow people with 
>> disabilities to bring their service animals into all areas of the 
>> facility where customers are normally allowed to go. This federal law 
>> applies to all businesses open to the public, including restaurants, 
>> hotels, taxis and shuttles, grocery and department stores, hospitals 
>> and medical offices, theaters, health clubs, parks, and zoos.
>>
>> Michigan Statutes, 1953, Section 750.502c (last amended in 1984 by 
>> Public Act 110)
>>
>> Michigan statutory law guarantees a blind person the legal right to 
>> be accompanied by a dog guide in harness in all public accommodations 
>> and educational institutions and on all public conveyances. The dog 
>> guide user can be required to produce identification, such as the 
>> I.D. card furnished by the dog guide school from which the dog was
obtained.
>>
>> Public accommodations include trains, buses, taxis, elevators, boats, 
>> and other common carriers...
>>
>> Violation: Any person who interferes with the above enumerated rights 
>> is guilty of a misdemeanor and therefore punishable under Michigan law...
>>
>> In acknowledgement of this letter, I ask only for a formal apology 
>> and for you to conduct training with your staff on the Laws 
>> concerning customers with Service Dogs. This is the only compensation 
>> I wish to ask of you. This incident was embarrassing and offensive. I 
>> would hope that anyone with a disability who chooses to dine at Don 
>> Julio's would never encounter this intolerance.
>>
>> Sincerely,
>>
>> Frank J. Eckl
>>
>> --
>> I am using the free version of SPAMfighter.
>> We are a community of 7 million users fighting spam.
>> SPAMfighter has removed 1400 of my spam emails to date.
>> Get the free SPAMfighter here: http://www.spamfighter.com/len
>>
>> The Professional version does not have this message 
>> _______________________________________________
>> nfbmi-talk mailing list
>> nfbmi-talk at nfbnet.org
>> http://nfbnet.org/mailman/listinfo/nfbmi-talk_nfbnet.org
>> To unsubscribe, change your list options or get your account info for
>> nfbmi-talk:
>> http://nfbnet.org/mailman/options/nfbmi-talk_nfbnet.org/joeharcz%40co
>> mcast.net
>
>
> _______________________________________________
> nfbmi-talk mailing list
> nfbmi-talk at nfbnet.org
> http://nfbnet.org/mailman/listinfo/nfbmi-talk_nfbnet.org
> To unsubscribe, change your list options or get your account info for
> nfbmi-talk:
> http://nfbnet.org/mailman/options/nfbmi-talk_nfbnet.org/lkeeler%40comc
> ast.net

_______________________________________________
nfbmi-talk mailing list
nfbmi-talk at nfbnet.org
http://nfbnet.org/mailman/listinfo/nfbmi-talk_nfbnet.org
To unsubscribe, change your list options or get your account info for
nfbmi-talk:
http://nfbnet.org/mailman/options/nfbmi-talk_nfbnet.org/f.wurtzel%40comcast.
net