[nfbmi-talk] Restaurant ordered service dog to lobby

[joe harcz Comcast]

I agree and did report it to MPAS.

Again I agree and just wish for those bloodsuckers to earn their living and 
do their job.

And that is on the public record.

Joe
----- Original Message ----- 
From: "Fred wurtzel" <f.wurtzel at comcast.net>
To: "'NFB of Michigan Internet Mailing List'" <nfbmi-talk at nfbnet.org>
Sent: Wednesday, November 09, 2011 12:19 PM
Subject: Re: [nfbmi-talk] Restaurant ordered service dog to lobby


> Hey Joe,
>
> You may as well report it to the restaurant owner as MPAS.  At least the
> owner can do something, MPAS is a bunch of people sucking its nourishment
> from the public dole and returning nothing for it.  I think in nature we
> call this a parasite.
>
> Warm Regards,
>
> Fred
>
> -----Original Message-----
> From: nfbmi-talk-bounces at nfbnet.org [mailto:nfbmi-talk-bounces at nfbnet.org]
> On Behalf Of Larry D. Keeler
> Sent: Wednesday, November 09, 2011 12:13 PM
> To: NFB of Michigan Internet Mailing List
> Subject: Re: [nfbmi-talk] Restaurant ordered service dog to lobby
>
> Joe, I posted on Nagdu that the manager should be jailed with a guard 
> named
> Bubba with a vicious guide dog who sheds and bites!  And when the dog is
> tired of harrassing him them Bubba  can use his nice and flexible white 
> cane
> on him!
> ----- Original Message -----
> From: "joe harcz Comcast" <joeharcz at comcast.net>
> To: "NFB of Michigan Internet Mailing List" <nfbmi-talk at nfbnet.org>
> Sent: Wednesday, November 09, 2011 11:27 AM
> Subject: Re: [nfbmi-talk] Restaurant ordered service dog to lobby
>
>
>> This is insane and MPAS has this post being in the public domain and
>> the restaurant can and should be sued right back to the dark ages.
>>
>> Thanks for the post.
>>
>> Peace with Justice,
>>
>> Joe
>> ----- Original Message -----
>> From: <trising at sbcglobal.net>
>> To: "NFBofMichigan List" <nfbmi-talk at nfbnet.org>
>> Sent: Wednesday, November 09, 2011 10:11 AM
>> Subject: [nfbmi-talk] Restaurant ordered service dog to lobby
>>
>>
>>> Restaurant ordered service dog to lobby Frank Eckl goes everywhere
>>> with Spruce
>>> Updated: Monday, 07 Nov 2011, 8:29 PM EST Published : Monday, 07 Nov
>>> 2011, 5:33 PM EST
>>>
>>> By Leon Hendrix
>>> CASCADE TOWNSHIP, Mich. (WOOD) - Frank Eckl and his family -- 
>>> including his service dog -- went to dinner Saturday night at Don
>>> Julio's restaurant in Cascade Township. But the manager said the dog
>>> had to stay in the lobby.
>>>
>>> Eckl told 24 Hour News 8 he takes the dog with him wherever he goes.
>>> He uses the dog because of a disability he has that causes occasional
>>> seizures. When he's alone, it's his service dog Spruce that calls for
>>> help and helps him get up if he's fallen to the ground.
>>>
>>> He said he's never had a problem bringing Spruce with him since the
>>> law allows it.
>>>
>>> But the manager at Don Julio's wouldn't allow the dog in the dining 
>>> area.
>>>
>>> "She [the manager] said we were more than welcome to stay, but
>>> patrons in the restaurant and the manager didn't want dog hair in the
> restaurant,"
>>> he said. "I was shocked that we were asked to have the dog leave and
>>> we could stay."
>>>
>>> The manager-on-duty admitted they insisted the dog stay in the
>>> entrance way to the restaurant, and that she would make the same request
> it again.
>>> She said patrons at the restaurant complained about the dog and that
>>> some opted to leave because of sanitation concerns.
>>>
>>> "I asked for him to bring the dog out to the main entrance to the 
>>> lobby,"
>
>>> the manager said. She refused to provide her name to 24 Hour News 8.
>>> "I didn't ask for him to take his dog back home, to take his dog to
>>> the car or leave him outside in the middle of the parking lot at all."
>>>
>>> Eckl and his family simply left the restaurant and went to the IHOP
>>> restaurant next door, where they were welcomed with Spruce.
>>>
>>> Others that use service dogs have been asked to comply by the same
>>> rules without complaint, the manager at Don Julio's said.
>>>
>>> "I can't keep every customer happy," she said, adding that she was
>>> aware that Spruce was a service dog but didn't realize it was Eckl
>>> who used him.
>>>
>>> "I knew it was not for him. He didn't tell me the service dog was for
>>> him... He wasn't clear to me either."
>>>
>>> Jocelyn Dettloff, a representative for the Disability Advocates of
>>> Kent County, said the violation is more serious than unhappy customers.
>>>
>>> "That's insane!" Dettloff said. "I mean, who would say that you have
>>> to leave your cane or your mobility device at the door. People who
>>> rely on service animals -- it's the exact same thing."
>>>
>>> But Dettloff says there is a problem with the laws prohibiting
>>> discrimination against the disabled because they are rarely enforced.
>>> The most someone like Eckl can do, she said, is file a complaint that
>>> could take more than a year to get attention. Even then, she said,
>>> there is no punishment for establishments that break the law.
>>>
>>> Eckl could file a civil lawsuit as well, Dettloff said, but he would
>>> not likely be awarded damages.
>>>
>>> "The law definitely needs some sort of stricter enforcement," she said.
>>> "There is no strict enforcement like the health department or the
>>> fire department."
>>>
>>> Eckl says he isn't seeking monetary damages and doesn't really want
>>> anything from Don Julio's, other than an apology and training for its
>>> staff.
>>>
>>> "I'm not out for malice here," he said, adding that he wouldn't go
>>> back to the establishment again.
>>>
>>> The manager at Don Julio's said she stands by her actions and would
>>> do the same thing again if Eckl returned.
>>>
>>> "I have to," she said. "I can't have any kind of animal be around food.
>>> It's kinda hard having most of my customers leave out on me because
>>> of one customer."
>>>
>>> --
>>>
>>> Eckl wrote a letter about his experience and sent it to area media
>>> and groups that advocate for the disabled:
>>>
>>> To whom it may concern,
>>>
>>> This past Saturday, November 4th, 2011, at 6pm, my family and I
>>> wanted to eat at you establishment. This included my wife Karen, and
>>> my daughter Lydia (who happens to have Special Needs.) My Service
>>> Dog, Spruce, was with me. Spruce was wearing her jacket that displays
>>> "SERVICE DOG." I have her for medical needs and she regularly assists me
> in my daily life.
>>>
>>> We entered your restaurant, were seated in the back where no one else
>>> was seated. The gentleman that seated us even turned on lights for
>>> us. We were given menus and served water. It was at this time that a
>>> waitress addressed us and stated: "You can stay but your dog must
>>> wait outside." I explained the public law which states that I can
>>> have my Service Dog with me. We were then told that the manager had
> complaints about "dog hair"
>>> and that a dog was disruptive to the other patrons. When I said that
>>> Spruce stays and helps me, we were asked to take Spruce out. We then
>>> left. Upon calling authorities, the police stated this was a "civil
>>> matter" and to seek council.
>>>
>>> I am an Honorably Discharged (10 yr) USAF veteran, who served his
>>> country in both war and peace-time. It's hard to belief that
>>> discrimination such as this exists today. My disability is due to of
>>> my service. The real issue is no one with a disability should be told
>>> they can't have their assistance with them and then have to leave an
> establishment.
>>>
>>> I find myself with the opportunity to help educate your organization
>>> with
>>>
>>> the Law and others by making this incident public. I choose not to
>>> seek council, but rather inform you and other organizations of this
>>> incident in hopes that this type of discrimination will not take place
> again.
>>>
>>> From the ADA: Service animals are animals that are individually
>>> trained to perform tasks for people with disabilities such as guiding
>>> people who are blind, alerting people who are deaf, pulling
>>> wheelchairs, alerting and protecting a person who is having a seizure, 
>>> or
> performing "other"
>>> special tasks. Service animals are working animals, not pets.
>>>
>>> Under the Americans with Disabilities Act (ADA), businesses and
>>> organizations that serve the public must allow people with
>>> disabilities to bring their service animals into all areas of the
>>> facility where customers are normally allowed to go. This federal law
>>> applies to all businesses open to the public, including restaurants,
>>> hotels, taxis and shuttles, grocery and department stores, hospitals
>>> and medical offices, theaters, health clubs, parks, and zoos.
>>>
>>> Michigan Statutes, 1953, Section 750.502c (last amended in 1984 by
>>> Public Act 110)
>>>
>>> Michigan statutory law guarantees a blind person the legal right to
>>> be accompanied by a dog guide in harness in all public accommodations
>>> and educational institutions and on all public conveyances. The dog
>>> guide user can be required to produce identification, such as the
>>> I.D. card furnished by the dog guide school from which the dog was
> obtained.
>>>
>>> Public accommodations include trains, buses, taxis, elevators, boats,
>>> and other common carriers...
>>>
>>> Violation: Any person who interferes with the above enumerated rights
>>> is guilty of a misdemeanor and therefore punishable under Michigan 
>>> law...
>>>
>>> In acknowledgement of this letter, I ask only for a formal apology
>>> and for you to conduct training with your staff on the Laws
>>> concerning customers with Service Dogs. This is the only compensation
>>> I wish to ask of you. This incident was embarrassing and offensive. I
>>> would hope that anyone with a disability who chooses to dine at Don
>>> Julio's would never encounter this intolerance.
>>>
>>> Sincerely,
>>>
>>> Frank J. Eckl
>>>
>>> the Law and others by making this incident public. I choose not to
>>> seek council, but rather inform you and other organizations of this
>>> incident in hopes that this type of discrimination will not take place
> again.
>>>
>>> From the ADA: Service animals are animals that are individually
>>> trained to perform tasks for people with disabilities such as guiding
>>> people who are blind, alerting people who are deaf, pulling
>>> wheelchairs, alerting and protecting a person who is having a seizure, 
>>> or
> performing "other"
>>> special tasks. Service animals are working animals, not pets.
>>>
>>> Under the Americans with Disabilities Act (ADA), businesses and
>>> organizations that serve the public must allow people with
>>> disabilities to bring their service animals into all areas of the
>>> facility where customers are normally allowed to go. This federal law
>>> applies to all businesses open to the public, including restaurants,
>>> hotels, taxis and shuttles, grocery and department stores, hospitals
>>> and medical offices, theaters, health clubs, parks, and zoos.
>>>
>>> Michigan Statutes, 1953, Section 750.502c (last amended in 1984 by
>>> Public Act 110)
>>>
>>> Michigan statutory law guarantees a blind person the legal right to
>>> be accompanied by a dog guide in harness in all public accommodations
>>> and educational institutions and on all public conveyances. The dog
>>> guide user can be required to produce identification, such as the
>>> I.D. card furnished by the dog guide school from which the dog was
> obtained.
>>>
>>> Public accommodations include trains, buses, taxis, elevators, boats,
>>> and other common carriers...
>>>
>>> Violation: Any person who interferes with the above enumerated rights
>>> is guilty of a misdemeanor and therefore punishable under Michigan 
>>> law...
>>>
>>> In acknowledgement of this letter, I ask only for a formal apology
>>> and for you to conduct training with your staff on the Laws
>>> concerning customers with Service Dogs. This is the only compensation
>>> I wish to ask of you. This incident was embarrassing and offensive. I
>>> would hope that anyone with a disability who chooses to dine at Don
>>> Julio's would never encounter this intolerance.
>>>
>>> Sincerely,
>>>
>>> Frank J. Eckl
>>>
>>> --
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>>
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