[nfbmi-talk] Fw: FOIA Response to Request of 1-20-12 - Date ofLARA ADA Coordinator

joe harcz Comcast joeharcz at comcast.net
Fri Feb 10 19:14:01 CST 2012


I think Scott...
----- Original Message ----- 
From: "Christine _boone" <christine_boone at comcast.net>
To: "NFB of Michigan Internet Mailing List" <nfbmi-talk at nfbnet.org>
Sent: Friday, February 10, 2012 7:35 PM
Subject: Re: [nfbmi-talk] Fw: FOIA Response to Request of 1-20-12 - Date 
ofLARA ADA Coordinator


> What is Mr. Thomas'first name?
>
> Boone Christine Sent from my iPhone
>
> On Feb 10, 2012, at 5:56 PM, "joe harcz Comcast" <joeharcz at comcast.net> 
> wrote:
>
>>
>> ----- Original Message ----- 
>> From: joe harcz Comcast
>> To: Haynes, Carla (LARA)
>> Sent: Friday, February 10, 2012 5:52 PM
>> Subject: Re: FOIA Response to Request of 1-20-12 - Date of LARA ADA 
>> Coordinator
>>
>>
>> Dear Ms. Haynes, et all,
>>
>> Clearly this is a required notice going back to 504 days, and clearly 
>> this goes to the continuing obligation under the Americans with 
>> Disabilities Act of 1990, and its implmenting regulations that makes this 
>> requirement not a FOIA item and not just a tag you are it item but, 
>> rather a living and breathing actuality. Note that today is February 10, 
>> 2012. How long do we people who are blind need to have the actuality of 
>> these laws and implementing regulations adhered to and not to be 
>> continually tossed off and diverted and subsequently hoisted upon the 
>> petards you and other state actors blow up in our faces over and over 
>> again? Petard by the way means "bomb"!
>>
>> You and this agency and this state are documented bomb throwers, 
>> continually violating one law with another and coumpounding the issue by 
>> further throwing more bombs in our directions towards, and blowing up our 
>> individual and collective,  civil rights.
>>
>> Now, Pat Cannon was so-called State ADA coordinator and MCB Director for 
>> a goodly amount of the decade and yet in demonstrable form including this 
>> very posting he violated and continued abject violations of the ADA.
>>
>> Now you say this Thomas was ADA coordinator or rather responsible 
>> designee for the past five years and yet no one has heard of him in this 
>> account or regards, but then you'll say you'll research it. Shoot even 
>> LARA itself didn't exist in the first bloody place until the current 
>> Administration created it in roughly January of 2011. So how in the Sam 
>> Hill could have this individual have been the responsible designee for 
>> the last five years as you reference. I'll denote that Bill Milzarski, 
>> Duncan Wyath and others have in the public record and in their do nothing 
>> capacity have been said DELEG and LARA do nothing ADA coordinators as the 
>> public record denotes which is to say they did nothing to remove physical 
>> or communications barriers to this date let alone eliminate the 
>> discriminatory practices you attest to right here and now! And again 
>> Cannon was State ADA Coordinator, former Chair of the U.S. Access Board 
>> and yet to this very date the very agency he gets paid for, Michigan 
>> Commission for the Blind let alone other state of Michigan agencies 
>> violate routinely as this very message in and of itself attests my and 
>> other's civil rights.
>>
>> All of this is totally illegal, suppersisillious and totally nuts let 
>> alone a gross documentation of massive and intentional violations of 
>> civil rights of all people with disabilities for more than two decades 
>> and indeed prior to that.
>>
>> Sincerely,
>>
>> Paul Joseph Harcz, Jr.
>>
>> cc: NFB MI
>> cc: MCB Commissioners
>> cc: Arwood, Farmer, et al LARA
>> cc: DOJ, \cc:OCR, Ed.
>> cc: several attorneys at law
>>
>>
>>  ----- Original Message ----- 
>>  From: Haynes, Carla (LARA)
>>  To: joe harcz Comcast (joeharcz at comcast.net)
>>  Cc: Cannon, Patrick (LARA) ; Farmer, Mel (LARA) ; Turney, Susan (LARA) ; 
>> Luzenski, Sue (LARA) ; Duell, Elsie (LARA)
>>  Sent: Friday, February 10, 2012 4:56 PM
>>  Subject: FOIA Response to Request of 1-20-12 - Date of LARA ADA 
>> Coordinator
>>
>>
>>  February 10, 2012
>>
>>
>>
>>  Mr. Paul Joseph Harcz, Jr.
>>
>>  E-mail: joeharcz at comcast.net
>>
>>  1365 E. Mt. Morris Rd.
>>
>>  Mt. Morris, MI 48458
>>
>>
>>
>>  Re:  Date which Mr. Thomas became LARA ADA Coordinator
>>
>>
>>
>>  Dear Mr. Harcz, Jr.:
>>
>>
>>
>>  This letter is in response to your January 20, 2012, email request for 
>> copies of public records, received January 23, 2012.  Please be informed 
>> that the Department's Michigan Commission for the Blind (MCB) is 
>> processing this request under the state's Freedom of Information Act 
>> (FOIA), MCL 15.231 et seq.
>>
>>
>>
>>  You have requested information that you described as:  "Could you tell 
>> me the date in which Mr. Thomas became LARA ADA coordinator?"  I have 
>> also attached a copy of the correspondence from which your question was 
>> generated.
>>
>>
>>
>>  Your request is denied as to existing, nonexempt records in the 
>> possession of the Department falling within the scope of your request. 
>> To the best of the Department's knowledge, information or belief no 
>> documents exist under that name or any other name reasonably known to the 
>> Department.  We are unable to find a document stating or announcing Mr. 
>> Thomas' appointment to this position.  In the spirit of cooperation, I 
>> can tell you that Mr. Thomas has performed this duty for more than 5 
>> years.
>>
>>
>>
>>  Under MCL 15.240 of the FOIA you may (1) submit a written appeal 
>> regarding the denial of any portion of your FOIA request to Mr. Steven H. 
>> Hilfinger, Director, Michigan Department of Licensing and Regulatory 
>> Affairs: Attention, Mike Zimmer, Chief Deputy Director, Ottawa Building, 
>> 4th Floor, P.O. Box 30004, Lansing, MI 48909. Your appeal notice must 
>> include the word "appeal" and state the reason(s) for reversal of the 
>> denial(s); or (2) you may seek judicial review in circuit court within 
>> 180 days of the Department's final determination. If you prevail in such 
>> action, the court shall award reasonable attorney fees, costs, and 
>> disbursements. If the court finds the Department's actions to be 
>> arbitrary and capricious, the court, in addition to any actual or 
>> compensatory damages, award punitive damages in the amount of $500.00.
>>
>>
>>
>>  Sincerely,
>>
>>
>>
>>  Carla Miller Haynes, FOIA Coordinator
>>
>>  Michigan Commission for the Blind
>>
>>
>>
>>
>>
>>  Attachment:
>>
>>  1.           Email of 1/20/2012 received 1/23/2012
>>
>>
>>
>>  cc:     Patrick Cannon
>>
>>            Mel Farmer
>>
>>            Susan Turney
>>
>>            Elsie Duell
>>
>>
>>
>>  From: joe harcz Comcast <joeharcz at comcast.net>
>>
>>  Sent: Friday, January 20, 2012 10:46 AM
>>
>>  To:   Haynes, Carla (LARA)
>>
>>  Subject:    Re: Response to FOIA Request of 1-8-12
>>
>>
>>
>>  Hi Carla,
>>
>>
>>  Could you tell me the date in which Mr. Thomas became LARA ADA 
>> coordinator?
>>
>>
>>  Thanks,
>>
>>
>>  Joe
>>
>>  ----- Original Message ----- 
>>
>>  From: Haynes, Carla (LARA)
>>
>>  To: joe harcz Comcast (joeharcz at comcast.net)
>>
>>  Cc: Cannon, Patrick (LARA) ; Farmer, Mel (LARA) ; Turney, Susan (LARA) ; 
>> Duell, Elsie (LARA) ;
>>
>>  Luzenski, Sue (LARA)
>>
>>  Sent: Friday, January 20, 2012 9:45 AM
>>
>>  Subject: Response to FOIA Request of 1-8-12
>>
>>
>>
>>  January 20, 2012
>>
>>
>>
>>  Mr. Paul Joseph Harcz, Jr.
>>
>>  E-mail: joeharcz at comcast.net
>>
>>  1365 E. Mt. Morris Rd.
>>
>>  Mt. Morris, MI 48458
>>
>>
>>
>>  Re:  Draft Minutes & Audio Recording(s) of December 20, 2011 Meetings,
>>
>>  et al
>>
>>
>>
>>  Dear Mr. Harcz, Jr.:
>>
>>
>>
>>  This letter is in response to your January 8, 2012, email request for 
>> copies
>>
>>  of public records, received on January 9, 2012 in this office.  Please 
>> be
>>
>>  informed that the Department's Michigan Commission for the Blind (MCB)
>>
>>  is processing this request under the state's Freedom of Information Act
>>
>>  (FOIA), MCL 15.231 et seq.
>>
>>
>>
>>  You have requested information as described in your email, a copy of
>>
>>  which is below.
>>
>>
>>
>>  Your request is granted as to existing, nonexempt records in the
>>
>>  possession of this department responsive to your request.
>>
>>
>>
>>  The draft minutes of the December 8 & 9, 2011, MCB Commission Board
>>
>>  Meeting were previously sent to you via email on January 13, 2012.  The
>>
>>  draft minutes for the Michigan Commission for the Blind Commission
>>
>>  Meeting of December 20, 2011, are below and attached to this email.
>>
>>
>>
>>  Your request for a copy of Mr. Patrick Cannon's annual evaluation along
>>
>>  with the Commissioner's "scoring" of same and the letter sent to Mr.
>>
>>  Arwood in those regards (and copied to Governor Snyder) was also sent to
>>
>>  you in the same email on January 13, 2011.
>>
>>
>>
>>  Your request for an email sent by Mr. Patrick Cannon to Mr. Larry Posont
>>
>>  which you describe as:  "blaming him for your continued violations of 
>> the
>>
>>  ADA, Section 504 and the Michigan Open Meetings Act in this regards"
>>
>>  does not exist to the best of the Department's knowledge, information or
>>
>>  belief under your description.  I have attached an email Mr. Cannon sent 
>> to
>>
>>  Mr. Posont in regards to MCB Board Correspondence and Commission
>>
>>  minutes.  This email is attached and below.
>>
>>
>>
>>  Your request for the name and address of the Michigan Department of
>>
>>  Licensing and Regulatory Affairs "ADA" coordinator and an accessible
>>
>>  copy of LARA's required grievance procedure is granted.  Attached and
>>
>>  below is the State of Michigan, Department of Licensing and Regulatory
>>
>>  Affairs, Notice of Compliance with Title II of the Americans with 
>> Disabilities
>>
>>  Act.  Mr. David Thomas is the LARA ADA Title II Coordinator and his
>>
>>  contact information is contained in this notice along with a complaint 
>> form.
>>
>>
>>
>>  You can also access this information on the web at
>>
>>  www.michigan.gov/lara, then go to the bottom of the page and click on
>>
>>  Filing a Complaint Under the Americans with Disabilities Act (ADA).
>>
>>
>>
>>  We will not charge for the cost of this FOIA but this does not prohibit 
>> us
>>
>>  from charging you or any other requestor for other requests.
>>
>>
>>
>>  Sincerely,
>>
>>
>>
>>  Carla Miller Haynes, FOIA Coordinator
>>
>>  Michigan Commission for the Blind
>>
>>
>>
>>  Attachments:
>>
>>  1.      Email of 1-8-12
>>
>>  2.      Draft Minutes of December 20, 2011 MCB Comm. Board Meeting
>>
>>  3.      Email of 1-6-12 from P. Cannon to L. Posont
>>
>>  4.      SOM DLARA Notice of Compliance with Title II of the ADA
>>
>>
>>
>>  cc:     Patrick Cannon
>>
>>            Mel Farmer
>>
>>            Susan Turney
>>
>>            Elsie Duell
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>  From: joe harcz Comcast [mailto:joeharcz at comcast.net]
>>
>>  Sent: Sunday, January 08, 2012 2:51 PM
>>
>>  To: Cannon, Patrick (LARA)
>>
>>  Cc: Larry Posont MCB Comm.; lydia Schuck MCB Comm.; John Scott
>>
>>  MCB Comm.; nfbmi-
>>
>>  talk at nfbnet.org; Arwood, Steve (LARA); Robin Jones; Craig McManus
>>
>>  RSA; Elmer Cerano MPAS;
>>
>>  Richard Bernstein Esq
>>
>>  Subject: reiterated ada oma and related request info
>>
>>
>>
>>  ADA Request Once Again for Complete Draft Meeting Minutes and More
>>
>>
>>
>>  Paul Joseph Harcz, Jr.
>>
>>  1365 E. Mt. Morris Rd.
>>
>>  Mt. Morris, MI 48458
>>
>>  joeharcz at comcast.net
>>
>>
>>
>>  To: Patrick D. Cannon
>>
>>  Director, Michigan Commission for the Blind
>>
>>  (Via e-mail)
>>
>>
>>
>>
>>
>>  Dear Mr. Cannon,
>>
>>
>>
>>  Once again I am requesting the required "draft meeting minutes" of MCB's
>>
>>  December 8, 9, and 20, 2011 board meetings with all information related 
>> to
>>
>>  them including your annual evaluation, the commissioners "scoring" of
>>
>>  same, the letters sent to Governor Snyder, Mr. Hilfinger, and Mr. Arwood
>>
>>  in those regards, and the e-mail you sent to Commissioner Posont blaming
>>
>>  him for your continued violations of the ADA, Section 504 and the
>>
>>  Michigan Open Meetings Act in this regards. Simply the OMA as you've
>>
>>  been apprised over and over again requires that this information is made
>>
>>  available to the public (and in fact commissioners) within eight working
>>
>>  days. This is not ambiguous. Moreover, as you know because I've
>>
>>  apprised you and you were the do nothing State of Michigan ADA
>>
>>  coordinator for years you, Mr. Cannon have a corollary responsibility to
>>
>>  make those required documents available in accessible format to blind
>>
>>  requesters without a surcharge and in a timely manner. As you also know
>>
>>  a failure to even respond to a request for accommodations is a violation 
>> in
>>
>>  and of itself and you've failed on that account too over and over again 
>> on
>>
>>  this request alone.
>>
>>
>>
>>  Thus again I'm requesting you remit this information forthwith as either
>>
>>  Word attachments and/or plain text enclosures to my e-mail address 
>> listed
>>
>>  above.
>>
>>
>>
>>  I also request once again that this information is posted in html format 
>> on
>>
>>  MCB's own web site and that this information is routinely posted on the
>>
>>  MCB 20/20 list serve just as you, personally do other information when 
>> it
>>
>>  suits your fancy.
>>
>>
>>
>>  If you need some technical assistance in this regards I'd be delighted 
>> to
>>
>>  comply. But I won't do the service to you or your scofflaw entity 
>> without
>>
>>  charging  you for the services renderred. And I darn well won't pay for 
>> this
>>
>>  information or anything else that you and the agency are required to 
>> post
>>
>>  affirmatively in a variety of accessible formats let alone upon request 
>> (re:
>>
>>  Tyler v. Manhatten for affirmative obligations of Title II entities).
>>
>>
>>
>>  Moreover, I'm requesting the name, address and other contact information
>>
>>  for the required Michigan Department of Licensing and Regulatory Affairs
>>
>>  "ADA" coordinator and an accessible copy of LARA's required grievance
>>
>>  procedure.
>>
>>
>>
>>  Warmest Regards,
>>
>>
>>
>>  Paul Joseph Harcz, Jr.
>>
>>
>>
>>  Cc: MCB Commissioners
>>
>>  Cc: Arwood, S., LARA
>>
>>  Cc: RSA
>>
>>  Cc: Great Lakes ADA "TAC"
>>
>>  Cc: Elmer Cerano, NISH, MPAS
>>
>>  Cc: Richard Bernstein, Esq.
>>
>>  Cc: NFB MI
>>
>>
>>
>>
>>
>>
>>
>>  DRAFT
>>
>>
>>
>>  MICHIGAN COMMISSION FOR THE BLIND
>>
>>  SPECIAL COMMISSION MEETING
>>
>>
>>
>>  201 N. Washington Square
>>
>>  Victor Center Building
>>
>>  2nd Floor Conference Room
>>
>>  Lansing, MI
>>
>>  December 20, 2011
>>
>>  11:00 a.m. - 12:00 p.m.
>>
>>  VIA Conference Call
>>
>>
>>
>>
>>
>>  MINUTES
>>
>>
>>
>>
>>
>>  COMMISSIONERS PRESENT VIA TELEPHONE
>>
>>  Mr. Larry Posont                             Ms. Lydia Schuck
>>
>>  Mr. John Scott
>>
>>
>>
>>  COMMISSIONERS ABSENT
>>
>>  None (2 Commissioner vacancies currently exist)
>>
>>
>>
>>  MICHIGAN COMMISSION FOR THE BLIND STAFF PRESENT
>>
>>  Mr. Pat Cannon                               Ms. Sue Luzenski
>>
>>
>>
>>  GUESTS/ATTENDEES
>>
>>  Mr. Mike DeRose
>>
>>
>>
>>  GUESTS/ATTENDEES VIA TELEPHONE
>>
>>  Mr. Joe Sibley                                 Mr. Joe Harcz
>>
>>  Mr. Joe Sontag                               Mr. Fred Wurtzel
>>
>>
>>
>>  CALL TO ORDER, ROLL CALL AND DETERMINATION OF QUORUM
>>
>>     Commissioner Larry Posont called the special meeting to order at 
>> 11:02
>>
>>  a.m. Roll call was taken and a quorum was present.
>>
>>
>>
>>
>>
>>
>>
>>  Discussion of 2012 Performance Objectives for Agency Director
>>
>>
>>
>>            Commissioner Schuck explained that she was trying to focus on
>>
>>  S.M.A.R.T. objectives:  specific, measurable, achievable, realistic and 
>> time
>>
>>  oriented.
>>
>>
>>
>>  Objective 1
>>
>>
>>
>>            There was discussion about what information will be received 
>> by
>>
>>  Commissioners as the way the objective is stated is
>>
>>  vague.  Commissioners stated they wanted to receive what was going to
>>
>>  be sent before it was sent not after.
>>
>>
>>
>>  Objective 1:
>>
>>
>>
>>  The Rehabilitation Services Administration (RSA) conducted its 
>> monitoring
>>
>>  review of the Commission in 2009 and submitted its final report to MCB
>>
>>  November 5, 2010.  The final RSA report included eight findings which
>>
>>  require corrective actions by the agency and MCB staff will continue to
>>
>>  work with RSA's designated liaison on a regular basis for technical
>>
>>  assistance in the development of these actions and monitor
>>
>>  progress.  RSA approved MCB's Corrective Action Plan (CAP), December
>>
>>  19, 2011, and has requested that MCB report quarterly progress on the
>>
>>  completion of corrective actions and specific steps taken to address
>>
>>  compliance findings, including the submission of any revised policies,
>>
>>  procedures, or implementing documents.
>>
>>
>>
>>  RSA has requested that MCB's first quarterly progress report be 
>> submitted
>>
>>  by April 15, 2012, with subsequent reports due July 15, 2012, October 
>> 15,
>>
>>  2012 and January 15, 2013, etc. until the CAP activities resolve the
>>
>>  findings identified.  Accordingly, the agency director will also provide
>>
>>  quarterly updates to commissioners on interactions with RSA when the
>>
>>  information is sent to RSA on the 15th of April, July and October, 2012, 
>> and
>>
>>  post these reports on the MCB website.
>>
>>
>>
>>  Objective 2
>>
>>
>>
>>  Director Cannon stated that he is willing to explore the feasibility of
>>
>>  gathering of this data and clarified the role of the Consumer 
>> Involvement
>>
>>  Council (CIC).  Objective 2 was not finalized and Commissioner Schuck
>>
>>  asked that this objective be revisited at a later date so the Director 
>> can
>>
>>  have an answer to exploring the feasibility of gathering this data.  Mr. 
>> Mike
>>
>>  DeRose clarified that all parties are agreeing on Objective 2 but 
>> changes
>>
>>  will be made at the end of January when a list is created of what data 
>> can
>>
>>  be gathered.  Director Cannon stated that the purpose of performance
>>
>>  objectives is to identify outcomes and expectations that the Director 
>> will be
>>
>>  held accountable for, the intention is not to micromanage the Agency.
>>
>>
>>
>>  Objective 2:
>>
>>
>>
>>  State Plan
>>
>>  In accordance with the Rehabilitation Act:
>>
>>  4.3 Consultations regarding the administration of the State Plan. 
>> (Section
>>
>>  101(a) (16) (B) of the Rehabilitation Act; 34 CFR 361.21)
>>
>>  The designated state agency takes into account, in connection with
>>
>>  matters of general policy arising in the administration of the plan and 
>> its
>>
>>  supplement, the views of:
>>
>>  (a) individuals and groups of individuals who are recipients of 
>> vocational
>>
>>  rehabilitation
>>
>>
>>
>>  In order to begin to create a system that promotes consumer involvement
>>
>>  and transparency of operations, MCB shall create some regular reports to
>>
>>  consumers.  By the end of January the Commissioners will be presented
>>
>>  with a list of data that the Agency can provide on an ongoing regular
>>
>>  basis.  The reports shall be clear and easy to understand Commissioners
>>
>>  request these:  intakes/month/ytd, placements/month/ytd and % of goal 
>> for
>>
>>  year, beginning and ending balances for rehab, training center, and BEP
>>
>>  with % spent/ytd.  Each report shall report cost /successful closure and
>>
>>  cost/unsuccessful closure.  Each report shall be provided to the
>>
>>  Commission Board in an accessible format and posted on the MCB web
>>
>>  page in a conspicuous place.  These reports shall be a beginning for a
>>
>>  more robust reporting system which will be enhanced in future Fiscal
>>
>>  years.
>>
>>
>>
>>  There was a discussion between Commissioners and Director Cannon
>>
>>  about the removal of a written objective regarding in-service trainings 
>> for
>>
>>  Commissioners.  All parties agreed to not include in-service training as 
>> an
>>
>>  objective but know that if topics arise and there is training needed or
>>
>>  requested this can be done.
>>
>>
>>
>>  Objective 3
>>
>>
>>
>>  Director Cannon stated that staff training is an administrative 
>> responsibility
>>
>>  which the Director has to answer to the Department and
>>
>>  RSA.  Commissioners said that staff training design may rise to level of
>>
>>  policy making.
>>
>>
>>
>>  Objective 3:
>>
>>
>>
>>  a)  Continue the work of the agency's committee to review and improve
>>
>>  staff training, particularly training of new agency staff.  The 
>> committee, led
>>
>>  by the agency's training coordinator, is balanced with a mix of 
>> relatively
>>
>>  new staff, longer-serving staff, both sighted and blind, managers, as 
>> well
>>
>>  as representation from the MCB Consumer Involvement Council (CIC), the
>>
>>  Michigan Council of the Blind and Visually Impaired (MCBVI) and the
>>
>>  National Federation of the Blind (NFB) of Michigan.  The committee's 
>> work
>>
>>  includes a focus on enhancing the understanding of blindness and issues
>>
>>  facing blind persons, which is intended to assist staff in serving 
>> clients
>>
>>  most effectively.
>>
>>  -      Compile and analyze the results of the December, 2011 survey of
>>
>>  new staff members since April, 2010, to identify unmet needs for
>>
>>  training and orientation of new staff and draw upon these
>>
>>  suggestions to improve the procedures.
>>
>>  -      Review and analyze recommendations from Commissioners ad hoc
>>
>>  committee on training and draw upon these suggestions to improve
>>
>>  the procedures.
>>
>>  -      Distribute new survey to new staff hired in 2012 at the beginning 
>> of
>>
>>  employment, then again in three or four months, to help ascertain
>>
>>  improvement achieved and apply PDSA principles to continuously
>>
>>  improve the training and orientation process.
>>
>>
>>
>>  b)  The Director will develop an enhanced and expanded training 
>> protocol.
>>
>>
>>
>>  The progress on this initiative will be reported to Commissioners 
>> quarterly.
>>
>>
>>
>>  Objective 4
>>
>>  Discussion by all parties included agreement on the wording of this
>>
>>  objective and scheduling a future report by Susan Turney on the progress
>>
>>  of this objective.
>>
>>
>>
>>  Objective 4:
>>
>>
>>
>>  The Director shall oversee the development of an indexing system for all
>>
>>  Commission Board agendas, motions, policies and minutes to allow board
>>
>>  records to be searched by topic, date or keyword.  The search tool, 
>> index
>>
>>  and all content will be searchable and accessible through the
>>
>>  Commission's website and via the telephone.  Completion of this project
>>
>>  will be a performance objective and is expected to be complete by
>>
>>  9/30/2012.
>>
>>
>>
>>  Working with the MCB Image and Identity Team and the agency's
>>
>>  Communications and Outreach Coordinator, explore ways to expand and
>>
>>  improve the MCB Website to make it more accessible and user-friendly,
>>
>>  and increase the amount and frequency of programmatic, administrative
>>
>>  and budgetary information.  The Image and Identity Team, comprised of
>>
>>  agency staff, consumers and stakeholders, will provide advice and
>>
>>  guidance to the agency webmaster at meetings in March and June, 2012,
>>
>>  and following implementation of accepted, manageable and prudent
>>
>>  proposals, the agency will report progress to Commissioners in September
>>
>>  and December, 2012.
>>
>>
>>
>>            There was a discussion about scheduling a future date to 
>> finish the
>>
>>  objective discussion and how many objectives are acceptable from human
>>
>>  resource standpoint.
>>
>>
>>
>>  PUBLIC COMMENT
>>
>>
>>
>>            Mr. Joe Sontag:  This is Joe Sontag and believe it or not I'm 
>> not
>>
>>  going to say anything pointed about BEP this time.  I just to say this 
>> time,
>>
>>  once again I just want to express how happy I am with the way this
>>
>>  Commission Board is functioning that we have a Board that is taking
>>
>>  charge sitting firm on the idea of being of service to blind people in 
>> the
>>
>>  State of Michigan and not just certain blind people and their friends or 
>> a
>>
>>  specific organization.  And secondly, I just wanted to say that I very 
>> much
>>
>>  look forward to the day when we can stop having arguments about
>>
>>  information.  We've been hearing for years about the level of 
>> transparency
>>
>>  in this organization and how it's the best in the country when it comes 
>> to
>>
>>  transparency and almost anything else that gets discussed for that
>>
>>  matter.  Frankly we have a long way to go and I believe very strongly 
>> that
>>
>>  we get passed the point where we argue about information and how
>>
>>  frequently it can be produced, how frequently it should be produced, who
>>
>>  should get it, who shouldn't get it, we're going to be much farther 
>> ahead.  I
>>
>>  can recall a time when as a kid just learning how these things worked I
>>
>>  could get anything I wanted that was legal to release to the public, 
>> just for
>>
>>  the asking.  Just pick up a phone, go to the appropriate person and get
>>
>>  it.  Now, now everythings, even information that I, as a participant in 
>> an
>>
>>  agency program should be entitled to by law, as a given in an accessible
>>
>>  format, I have to go through Freedom of Information Act or have to argue
>>
>>  with people about whether it is or isn't an FOI request and so forth. 
>> We
>>
>>  need to get passed that ladies and gentlemen.  And finally, I just want 
>> to
>>
>>  say that in regard to the number of objectives I understand that the 
>> more
>>
>>  you tack on the more difficult it can be to comply or to meet the
>>
>>  objectives.  I also understand that there are serious needs that have 
>> been
>>
>>  out there that have existed for a very long time that are only now 
>> beginning
>>
>>  to be seriously addressed. I say more important than the absolute number
>>
>>  of objectives is the dedication of the people on both sides of the table 
>> in
>>
>>  terms of meeting those objectives and serving, the people there charged
>>
>>  with serving rather than the absolute number.  Thank you very much.
>>
>>
>>
>>       Mr. Joe Harcz: yes I'm going to echo a little bit of that, but you 
>> know I
>>
>>  would.  Look, on that Objective number 2 I believe    it was, since I 
>> don't
>>
>>  have it in front of me, these are already requirements under the Rehab
>>
>>  Act.  To supply information related to the State Plan in a timely and
>>
>>  accessible format to Commissioners and Consumers, members of the
>>
>>  public.  It's Pro Forma.  We're going to have a new State Plan
>>
>>  update.  That fiscal year's in July, you know.  This information that's 
>> being
>>
>>  requested should, by law, be standard.  This doesn't go to an internal 
>> civil
>>
>>  service objective, that's a requirement of the Rehab Act.  The other 
>> thing is
>>
>>  when we have battles and somebody has to ask on a monthly basis for
>>
>>  things like draft meeting minutes that are required by law, rather than 
>> just
>>
>>  having them posted to a website that we already have and posted to the
>>
>>  MCB 2020 Listserve that's indicative of the problem.  When we, we don't
>>
>>  have a lot of the consumer packet information, consumer or
>>
>>  commissioners don't get information in a timely manner to act on their 
>> due
>>
>>  diligence and that's been documented over and over and over again.  We
>>
>>  do not follow the basics of the Americans with Disabilities Act or 
>> Section
>>
>>  504 in these regards.  I get better information from other entities, 
>> from
>>
>>  private entities, in a more timely, more accessible manner.  And 
>> generally I
>>
>>  just ask for simple email.  The final thing on the communications issue
>>
>>  continually telephony is broken down in whole or in part.  That happened
>>
>>  at the last Commissioners meeting and that happened the year before, you
>>
>>  can ask Ms. Pilarski about that.  During the evaluation process there 
>> was
>>
>>  music coming through, there was 18 minutes of missing information and
>>
>>  that's an ongoing problem and an ongoing problem with effective
>>
>>  communications and access.  The final thing and it goes back to
>>
>>  information nobody knows, nobody knows where the money is being spent
>>
>>  and we get excuses left and right.  The Director is responsible, the 
>> agency
>>
>>  is responsible for administering federal funds and making those
>>
>>  expenditures available to the public, let alone to Commissioners.  You
>>
>>  guys shouldn't be having to ask for that, there's nothing financially 
>> related
>>
>>  since June and that's up on the website and by the way that's not in a
>>
>>  Word file and that's not in HTML, that's in Excel files.
>>
>>
>>
>>       Mr. Fred Wurtzel:  My first comment has to do with, well actually 
>> all
>>
>>  my comments have to do with the general attitude of the Director.  The
>>
>>  Director is, at every turn, resisting providing information to consumers 
>> and
>>
>>  to the Commission Board and doing all he can to thwart and undermine
>>
>>  the actions of the Commission Board to do its job to set good policy for 
>> the
>>
>>  Michigan Commission for the Blind.  It's a consumer driven organization
>>
>>  and he keeps continually resisting providing information.  I think what 
>> both
>>
>>  the Joe's said is absolutely correct and I just find it amazing that a 
>> person
>>
>>  is being, their performance ratings and objectives are there and they're
>>
>>  being so belligerent in front of the people who are supposed to be 
>> setting
>>
>>  their performance standards and their performance objectives.  I find it
>>
>>  insulting to Commissioners, I find it insulting to consumers the way 
>> that the
>>
>>  Director is behaving so belligerently on behalf of the agency.  I find 
>> it to be
>>
>>  absolutely, amazingly incredible that the Director of the Agency does 
>> not
>>
>>  even know what information is available.  He doesn't even know if he can
>>
>>  tell you how many intakes were made last month or how many people
>>
>>  were closed last month.  Closures are what the agency is about.  That is
>>
>>  the only reason that there is money given to the Michigan Commission for
>>
>>  the Blind.  Might I remind you its over $20,000,000, I'm telling you $20
>>
>>  million with six 0's, and the Commissioner, the Director doesn't not 
>> even
>>
>>  know how to tell you how many closures there were in a given month.  The
>>
>>  very job the agency is in business to do.  I find this to be absolutely
>>
>>  dereliction of duties misfeasance and nonfeasance.  It's amazing and 
>> it's
>>
>>  beyond the pale of what I can consider to be acceptable performance on
>>
>>  behalf of someone getting paid over $100,000 a year to manage a $20
>>
>>  million dollar budget.  It's incredible.  There seems to be a 
>> misconception
>>
>>  here about the Commissioners being in a position of recommending
>>
>>  things.  Commissioners don't recommend things, the Commission is an
>>
>>  advisory board, the Commission is a policy setting board.  I understand
>>
>>  about chain of command but there's no reason that the Commission board
>>
>>  cannot tell the Director the kind of programs it wants and how the kinds 
>> of
>>
>>  outcomes it wants and the Directors job is to go forth and do those
>>
>>  things.  I don't think that Pat's continual attempt to undermine the 
>> authority
>>
>>  of the Commission Board should be accepted or condoned or allowed to
>>
>>  continue.  Thank you.
>>
>>
>>
>>       Mr. Joe Sibley:  Here again, this is my view and I don't, as I said 
>> at
>>
>>  the last Commission meeting I don't necessarily agree, I know all three 
>> of
>>
>>  you Board members and I know it was not your intention in the
>>
>>  performance evaluation of the Director to make it look like a "gotcha"
>>
>>  scenario, but I did want to make the case that I am hearing back 
>> publicly
>>
>>  both from people in my organization and not in my organization that 
>> there's
>>
>>  still a concept that the longstanding problem with the NFB members of
>>
>>  Michigan and the antagonistic view toward the Director that this is an
>>
>>  opportunity.  I don't think that's the case, I believe you guys actually
>>
>>  evaluated everything carefully but I just wanted to say that, this 
>> public
>>
>>  comment, that I am hearing back on that, that would be the case.  I do 
>> still
>>
>>  kind of disagree with your evaluation of the Director, I think the marks 
>> were
>>
>>  a little harsh.  I think there are very positive things in the 
>> Director's
>>
>>  performance that need to be evaluated as well as the problems in the
>>
>>  Agency.  I don't see him as an antagonistic person, I don't agree with
>>
>>  everything he does, and the way he does everything, of course not, but 
>> I,
>>
>>  and I think I'm in the minority on this call right now, but I want to 
>> say that I
>>
>>  do believe the performance evaluation of the Director was below, from my
>>
>>  viewpoint, of what he actually deserves.  I still think we need to focus 
>> on
>>
>>  having a less antagonistic view from all consumers and all agency
>>
>>  staff.  This goes to staff and to consumers and to clients have less
>>
>>  antagonistic us against them view and we need to really focus on how we
>>
>>  can reach a middle ground, reach compromise.  I mean, our United States
>>
>>  Congress is not doing a very good job of that I think we have an
>>
>>  opportunity to work together, make compromises and find out what's the
>>
>>  best objectives.   What's the best way to do things within budget, 
>> within
>>
>>  staff realistic available, what can they reasonably accomplish and also
>>
>>  accomplish in the goals that we need to accomplish.  We really need to
>>
>>  focus on working better together and trying to develop a less 
>> antagonistic
>>
>>  view as we try to solve the problems with this agency.  There are
>>
>>  problems, yes absolutely, we need to address them, but I say again, as I
>>
>>  keep hammering again and again, we need to talk to talk to each other 
>> and
>>
>>  we need to be less antagonistic.  Thank you very much.
>>
>>
>>
>>       Commissioners and the Director set a next date to meet to discuss
>>
>>  the rest of the objectives on Tuesday, January 10, 2012 at 11:00 a.m. 
>> via
>>
>>  the telephone.
>>
>>
>>
>>  SCHUCK MOVED TO ADJOURN THE MEETING; SCOTT
>>
>>  SECONDED.
>>
>>
>>
>>       MOTION PASSED UNANIMOUSLY
>>
>>
>>
>>  The meeting adjourned at 12:14 p.m.
>>
>>
>>
>>
>>
>>  ____________________________      ____________________
>>
>>  Larry Posont                                             Date
>>
>>
>>
>>
>>
>>  From:         Cannon, Patrick (LARA)
>>
>>  Sent: Friday, January 20, 2012 8:35 AM
>>
>>  To:    Haynes, Carla (LARA)
>>
>>  Subject:     FW: Terry Eagle's Board Correspondence
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>  From: Cannon, Patrick (LARA)
>>
>>  Sent: Friday, January 06, 2012 11:09 AM
>>
>>  To: 'Larry Posont'
>>
>>  Cc: 'Lydia Schuck'; 'jscot at sbcglobal.net'; Luzenski, Sue (LARA); Brown,
>>
>>  Melanie (LARA)
>>
>>  Subject: Terry Eagle's Board Correspondence
>>
>>
>>
>>  Hi Larry,
>>
>>
>>
>>  This is a follow-up to Sue Luzenski's request to you for Terry Eagle's
>>
>>  correspondence to the board.  As you'll recall, he appeared on the
>>
>>  December 8 meeting agenda under the heading of "Board
>>
>>  Correspondence" and spoke to commissioners on various topics and
>>
>>  reference his correspondence to the board.  However, we do not have
>>
>>  anything in our files from him and we need you to send his
>>
>>  correspondence to Sue for at least two reasons.  First, we need to
>>
>>  maintain files on such correspondence and, secondly, commissioners
>>
>>  asked that such correspondence be attached to the minutes of the
>>
>>  December Commission meeting.
>>
>>
>>
>>  While the draft minutes of the meeting have been written, we cannot
>>
>>  release them until we have Terry's letter to commissioners.  Please
>>
>>  forward his referenced correspondence to Sue at your earliest
>>
>>  convenience.
>>
>>
>>
>>  Thanks,
>>
>>
>>
>>  Pat
>>
>>
>>
>>
>>
>>  Patrick D. Cannon, State Director
>>
>>  Michigan Commission for the Blind
>>
>>  Department of Licensing and Regulatory Affairs
>>
>>  P.O. Box 30652
>>
>>  Lansing, MI  48909
>>
>>  cannonp at michigan.gov
>>
>>  517-335-4265
>>
>>  Toll Free:  800-292-4200
>>
>>  Fax:  517-335-5140
>>
>>  michigan.gov/mcb
>>
>>
>>
>>
>>
>>  ?
>>
>>  STATE OF MICHIGAN
>>
>>  DEPARTMENT OF LICENSING AND REGULATORY AFFAIRS
>>
>>  NOTICE OF COMPLIANCE WITH
>>
>>  TITLE II OF THE
>>
>>  AMERICANS WITH DISABILITIES ACT
>>
>>
>>
>>
>>
>>  The Michigan Department of Licensing and Regulatory Affairs (LARA) does 
>> not
>>
>>  discriminate on the basis of disability in admission to, access to, or 
>> operations of
>>
>>  its programs, services or activities.   This notice is provided as 
>> required by Title II
>>
>>  of the Americans with Disabilities Act (ADA) of 1990.
>>
>>
>>
>>  Questions, concerns, complaints or requests for additional information 
>> regarding
>>
>>  the ADA may be forwarded to the designated ADA Title II Coordinator.
>>
>>
>>
>>  Title:                               ADA Title II Coordinator
>>
>>  Office Address:               611 West Ottawa, Ottawa Building, 4th 
>> Floor
>>
>>                                        Lansing, MI 48909
>>
>>  Phone Number:               517-241-1449
>>
>>  E-Mail:                            THOMASD5 at Michigan.gov
>>
>>
>>
>>  Day / Hours available:     Normal Business Hours
>>
>>
>>
>>  Individuals who need auxiliary aids for effective communication in 
>> programs and
>>
>>  services of the Department of Licensing and Regulatory Affairs are 
>> invited to
>>
>>  make their needs and preferences known to the ADA Coordinator.
>>
>>
>>
>>  This Notice is available in an alternative format from the Department 
>> ADA
>>
>>  Coordinator.
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>  TITLE II OF THE AMERICANS WITH DISABILITIES ACT
>>
>>  COMPLAINT PROCESS NOTICE
>>
>>
>>
>>
>>
>>  NOTICE REQUIREMENTS
>>
>>
>>
>>        All Title II governmental agencies or entities are required to 
>> post notice informing
>>
>>  the public of its ADA responsibilities.  "A public entity shall make 
>> available to applicants,
>>
>>  participants, beneficiaries, and other interested persons information 
>> regarding the
>>
>>  provisions of this part and its applicability to the services, programs, 
>> or activities of the
>>
>>  public entity, and make such information available to them in such 
>> manner as the head
>>
>>  of the entity finds necessary to apprise such persons of the protections 
>> against
>>
>>  discrimination assured them by the Act and this part" 28 CFR Section 
>> 35.106.
>>
>>
>>
>>  28 CFR Section 35.106 requires a public entity to provide enough 
>> information to
>>
>>  applicants, participants, beneficiaries, and other interested persons to 
>> inform them of
>>
>>  the rights and protections they have under the ADA and this regulation. 
>> Methods of
>>
>>  providing this information include, for example, the printing of the 
>> information in
>>
>>  handbooks, manuals, and pamphlets that are provided to the public to 
>> describe a
>>
>>  public entity's programs and activities; the display of informative 
>> posters in service
>>
>>  centers and other public places; or the broadcast of information by 
>> television or radio.
>>
>>
>>
>>  COMPLAINT PROCESS REQUIREMENTS
>>
>>  In compliance with the ADA, the Department of Licensing and Regulatory 
>> Affairs
>>
>>  (LARA) has designated David K. Thomas as the department ADA Coordinator. 
>> In
>>
>>  addition, Mr. Thomas has been designated as the ADA Title II (access to 
>> programs and
>>
>>  services) Coordinator. The ADA Coordinator will investigate any 
>> complaint it receives
>>
>>  that the department, or an agency or office within the department, is 
>> not following the
>>
>>  ADA, either by not providing services, or by actions that would be 
>> forbidden by the
>>
>>  ADA. The Department will provide the name, office address, and telephone 
>> number of
>>
>>  the designated is ADA Coordinator to any person requesting this 
>> information. LARA
>>
>>  has adopted and hereby publishing a complaint process that outlines fair 
>> and timely
>>
>>  resolution of complaints claiming any action that would be prohibited by 
>> Title II of the
>>
>>  ADA.
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>  TITLE II OF THE AMERICANS WITH DISABILITIES ACT
>>
>>  COMPLAINT PROCEDURES
>>
>>
>>
>>  PROCEDURES
>>
>>
>>
>>  The ADA Complaint procedure is designed to informally resolve conflicts 
>> with
>>
>>  State agencies involving allegations of discrimination in access to 
>> state
>>
>>  government programs, services, and benefits for persons with 
>> disabilities under
>>
>>  Title II of the ADA.
>>
>>
>>
>>  Each state department has named a department/agency ADA Coordinator(s).
>>
>>  The first person you should contact in this procedure is the ADA 
>> Coordinator in
>>
>>  the division or department where you believe a problem has occurred 
>> under Title
>>
>>  II of the ADA. The ADA Coordinator may assign (designate) another person 
>> in
>>
>>  the department to work with you to resolve your complaint.
>>
>>
>>
>>  If you need assistance in filing or writing your complaint, the division 
>> or
>>
>>  department ADA Coordinator or designee will, at your request, help you 
>> locate
>>
>>  an impartial advocate or representative not associated with their 
>> agency. Please
>>
>>  specify any other reasonable accommodation you may require in order to
>>
>>  effectively communicate your complaint. The complaint form must be 
>> filled out
>>
>>  completely and filed with the division or department ADA Coordinator 
>> within 90
>>
>>  calendar days from the date of the alleged discriminatory action or 
>> practice.
>>
>>
>>
>>  Once you have completed the ADA Complaint Form on the next page, follow 
>> the
>>
>>  steps listed after the complaint form for filing your complaint. It is 
>> important for
>>
>>  you to keep copies of your original complaint, notifications or letters 
>> you receive
>>
>>  after meeting with the department/agency, as well as any other 
>> correspondence
>>
>>  or other documentation that is related to your complaint, and bring 
>> those copies
>>
>>  to all meetings, reviews, and appeals related to your complaint.
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>  Title II of the Americans with Disabilities Act COMPLAINT FORM
>>
>>
>>
>>  Instructions: Please fill out this form completely, in black ink or 
>> type. Sign and return to the address on
>>
>>  page 3.
>>
>>  Complainant:
>>
>>
>>
>>
>>
>>  Address:
>>
>>
>>
>>
>>
>>  City, State and Zip Code:
>>
>>
>>
>>
>>
>>  Telephone: Home:
>>
>>     Business:
>>
>>
>>
>>  Person Making the Complaint:
>>
>>  (if other than the complainant)
>>
>>
>>
>>
>>
>>  Address:
>>
>>
>>
>>
>>
>>  City, State, and Zip Code:
>>
>>
>>
>>
>>
>>  Telephone: Home:
>>
>>     Business:
>>
>>
>>
>>  Agency which you believe has discriminated:
>>
>>  Name:
>>
>>
>>
>>
>>
>>  Address:
>>
>>
>>
>>
>>
>>  County:
>>
>>
>>
>>
>>
>>  City:
>>
>>
>>
>>
>>
>>  State and Zip Code:
>>
>>
>>
>>
>>
>>  Telephone Number:
>>
>>
>>
>>
>>
>>  When did the event occur? Date:
>>
>>
>>
>>
>>
>>  Describe the event providing the name(s) where possible for the 
>> individuals who were involved (use
>>
>>  space on page 3 if necessary):
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>  Has the complaint been filed with the Michigan Department of Civil 
>> Rights, US Department of Justice or
>>
>>  any other Federal agency or court?
>>
>>
>>
>>  Yes______ No______
>>
>>
>>
>>  If yes:
>>
>>
>>
>>  Agency or Court:
>>
>>
>>
>>
>>
>>  Contact Person:
>>
>>
>>
>>
>>
>>  Address:
>>
>>
>>
>>
>>
>>  City, State, and Zip Code:
>>
>>
>>
>>
>>
>>  Telephone Number:
>>
>>
>>
>>
>>
>>
>>
>>  Date Filed:
>>
>>
>>
>>
>>
>>  Do you intend to file with another agency or court?
>>
>>  Yes______ No______
>>
>>
>>
>>  Agency or Court:
>>
>>
>>
>>
>>
>>  Address:
>>
>>
>>
>>
>>
>>  City, State and Zip Code:
>>
>>
>>
>>
>>
>>  Telephone Number:
>>
>>
>>
>>
>>
>>  Additional space for answers:
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>  Signature:         _________________________________________
>>
>>  Date:                ________________________________
>>
>>
>>
>>
>>
>>  Return to:
>>
>>
>>
>>  ADA Title II Coordinator
>>
>>  Department of Licensing and Regulatory Affairs
>>
>>  Office Services Division
>>
>>  611 West Ottawa, Ottawa Building 4th floor
>>
>>  Lansing, MI 48909
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>  STEPS FOR FILING YOUR Title II ADA COMPLAINT
>>
>>
>>
>>  Step 1: Fill Out and Deliver Your Complaint
>>
>>  Hand deliver or mail your complaint to the Department ADA Coordinator of 
>> the state agency
>>
>>  where you believe the discrimination occurred (David K. Thomas for 
>> LARA). If you need
>>
>>  assistance filling out the complaint form, you may request help through 
>> the Department ADA
>>
>>  Coordinator.
>>
>>  a)     If you need a reasonable accommodation, such as an interpreter or 
>> an alternative format, list this
>>
>>  on your complaint form so the Department ADA Coordinator will be able to 
>> communicate
>>
>>  effectively with you at your meeting.
>>
>>  b)   If the agency that you are working with has a different complaint 
>> procedure, please complete that
>>
>>  process before continuing this process.
>>
>>
>>
>>  Step 2: Meet with the Department ADA Coordinator
>>
>>  a)   Within 10 business days after receiving your completed complaint, 
>> the department ADA
>>
>>  coordinator will meet with you personally, or contact you by telephone.
>>
>>  b)   Within 5 business days after this meeting, a copy of your 
>> complaint, and a brief report of the
>>
>>  outcome of your meeting, will be forwarded to the State ADA Coordinator 
>> so that office is aware
>>
>>  a complaint has been filed.
>>
>>
>>
>>  Step 3: Resolution of Your Complaint
>>
>>  a)   If a satisfactory resolution is reached, a written agreement will 
>> be jointly developed and signed
>>
>>  by you, the department ADA Coordinator and the director of the 
>> department/agency where the
>>
>>  complaint was filed. The agreement of resolution will be issued to you 
>> within 10 business days.
>>
>>  The written agreement will include:
>>
>>  1)   A description of the complaint;
>>
>>  2)   A finding of facts from the investigation of the complaint;
>>
>>  3)   A description of how the complaint will be resolved;
>>
>>  4)   When the complaint will be resolved;
>>
>>  5)   An assurance that the department/agency will follow the specific 
>> terms of the agreement.
>>
>>  b)    If the department/agency is unable to resolve the complaint with 
>> you, you will be notified of this non-
>>
>>  resolution within 10 business days.  The notification will include:
>>
>>  1)     A description of the complaint;
>>
>>  2)     A summary of any resolution proposed;
>>
>>  3)     A statement addressing the issues that were not resolved at the 
>> meeting.
>>
>>
>>
>>  Step 4: Request for Review by the Michigan Department of Civil Rights
>>
>>  If a satisfactory resolution is not reached through the 
>> department/agency, you may then request a review
>>
>>  of your complaint (appeal) by the Michigan Department of Civil Rights. 
>> Your request for review must be
>>
>>  made within 10 business days after you receive your notification of 
>> non-resolution. This appeal must
>>
>>  include a copy of your original complaint, as well as documentation from 
>> Step 3 b) failure to resolve your
>>
>>  complaint at the department/agency level.
>>
>>
>>
>>  Your request for review must be filed on the attached form.
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>  REQUEST FOR REVIEW OF DEPARTMENT
>>
>>  ADA COMPLAINT DECISION
>>
>>
>>
>>  Name:
>>
>>
>>
>>
>>
>>  Mailing Address:
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>  Telephone (work)                                       (fax)
>>
>>
>>
>>  State Department/Agency complaint is with:
>>
>>
>>
>>
>>
>>  Detailed Statement of the Reason(s) for Your Request for Review of the
>>
>>  Decision Regarding Your Complaint:
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>  NOTE: You MUST include a copy of your original complaint, as well as
>>
>>  documentation of the results of your meetings with the department/agency
>>
>>  coordinator, in order for this appeal to be considered by Michigan
>>
>>  Department of Civil Rights.
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>  Signature 
>> Date
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>  Carla Miller Haynes
>>
>>  DLARA Michigan Commission for the Blind
>>
>>  201 N. Washington Sq., 2nd Floor
>>
>>  P.O. Box 30652
>>
>>  Lansing, MI  48909
>>
>>  Phone:  517/373-2063
>>
>>  FAX: 517/335-5140
>>
>>
>>  www.michigan.gov/mcb
>>
>>
>>
>>
>>
>>
>>
>>  Carla Miller Haynes
>>
>>  DLARA Michigan Commission for the Blind
>>
>>  201 N. Washington Sq., 2nd Floor
>>
>>  P.O. Box 30652
>>
>>  Lansing, MI  48909
>>
>>  Phone:  517/373-2063
>>
>>  FAX: 517/335-5140
>>
>>
>>
>>  www.michigan.gov/mcb
>> _______________________________________________
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>
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