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Peckham
Admin - Clerical
3510 Capital City Blvd
Lansing
Michigan
48906
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Administrative Assistant Job Description

Position Title:              Administrative Assistant (Services) #1385

Position Type:              Full Time

Department:               Administration

Reports To:                  Senior Vice President of Human Services

FLSA Status:                 Non Exempt

Benefit Status: Full

Location:                     Lansing

Prepared By:               SVP of HS & HR

Prepared Date:           9/5/2012

Approved By:               HR

Approved Date:           9/5/2012

SUMMARY

The Administrative Support position is to be the direct assistant to the Senior Vice President of Human Services. The duties include: providing the SVP
of HS and the service planning team with administrative support, providing assistance to internal Service departments and community stakeholders, generating
reports, managing deadlines, records management and other essential administrative support duties as assigned.

DUTIES AND RESPONSIBILITIES include the following.

List of 18 items
1. Assists Senior Vice President of Human Services in daily schedule, communications and planning - Daily
2. Receives and responds appropriately to people who are contacting SVP of HS - Daily
3. Manage Service SharePoint sites and documents – Daily
4. Effectively manage schedules and deadlines, support and anticipate business needs of SVP of HS – Daily
5. Efficiently manage and have a good working knowledge of computer files using Microsoft programs (Microsoft Word, Excel, Publisher, PowerPoint, Visio
and other office programs), email and other electronic communication, reporting tools and information – Daily
6. Prepare monthly service report and annual program outcome summary report – as scheduled
7. Provide excellent customer service demonstrating professional, pleasant, respectful, and caring style – Daily
8. Assist in managing outcome measurement system by scheduling quarterly review, organizing data, generating outcome reports and maintaining program statistics
–Quarterly
9. Assist Senior VP of Human Services and the service planning team in managing and documenting planning activities and tracking progress - Daily
10. Create , format, produce and edit correspondence and other written materials as requested - Daily
11. Assist with or manage special projects and escalated issues as assigned by the Senior Vice President of Human Services – As needed
12. Maintain corporate records for CARF, NISH, Courts, DOL and others - As needed
13. Prepare meeting agenda and maintain minutes for various Service meetings – As needed
14. Access Client Information Management System (CIMS) to research/extract data - As needed
15. Manage/maintain business equipment in Administration area – As needed
16. Coordinate meetings and trainings with Services staff across all locations – As needed
17. Assist with the planning and implementation of special events – As needed
18. Utilize a team work approach for all projects -Daily
list end

19.  Promotes Peckham’s mission, values and services to all customers and stakeholders

20.  Assists in maintaining organization-wide quality standards - Daily
List of 3 items
1. Maintains safe and clean work environment - Daily
2. Assists in the training of people with disabilities - As needed
3. Other duties as assigned - Daily
list end

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

COMMENTS

This position requires passing and maintaining security background checks.  Must have access to reliable transportation.  Must maintain an unrestricted
Michigan driver’s license and possess a clear driving record (as per approval by company insurance policy) to drive a company vehicle.  Person needs to
have the ability to ask questions and voice concern in relation to work and work environment. Excellent computer skills needed to maintain and update systems
in a timely manner.  Excellent customer service qualities required.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative
of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions. The physical demands of this position may be reasonably accommodated for individuals with disabilities on a case by case basis.

EDUCATION and/or EXPERIENCE

Bachelor’s degree preferred.  Combination of education and/or several years experience required.

LANGUAGE SKILLS

Ability to read and interpret general business periodicals, professional journals, technical procedures, government regulations, and operating and maintenance
instructions. Ability to write reports and business correspondence.  Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.  Ability to compute rate, ratio
and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving
several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands of this position
may be reasonably accommodated for individuals with disabilities on a case by case basis.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to sit.  The employee
is occasionally required to stand, walk, and reach with hands and arms.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision
abilities required by this job include close vision and distance vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this
job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The physical demands of this position
may be reasonably accommodated for individuals with disabilities on a case by case basis.

While performing the duties of this job the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne
particles. The noise level in the work environment is usually moderate.

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive
list of all responsibilities, duties and skills required for the position.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will
be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal
and State Laws.

Peckham, Inc. is an equal opportunity/affirmative action employer and is operated in accordance with a policy which does not permit discrimination because
of race, color, sex, age, handicap, national origin, or any other artificial characteristic.