[nfbmi-talk] from fy 2014 state plan supplement

[joe harcz Comcast]

We all know this is an outright lie:

CFR 361.18.

 

Personnel to Address Individual Communication Needs

Describe how the designated state unit has personnel or obtains the services of other individuals who are able to communicate in the native language of applicants or eligible individuals who have limited English speaking ability or in appropriate modes of communication with applicants or eligible individuals.

All consumers of BSBP are entitled to receive materials in their preferred format whenever possible. Typical options include large print, Braille, CD, email, or audiotape. The agency continues to put all brochures and other documents, i.e., State Plan, Annual Report, etc. on the agency’s website. This makes all materials readily available to anyone with access to a computer.

At this time, there is one person in the Consumer Services Division who works statewide with consumers who are deaf and blind. She is able to communicate in sign language. One of the top priorities in coming months is to fill a vacant counselor position in the Deaf/Blind unit. The agency also makes arrangements as needed for other language interpreters or translators. This occasionally occurs in the Detroit area because of the large Arabic population.