[nfbmi-talk] Fw: request customer satisfaction info referenced

[joe harcz Comcast]

----- Original Message ----- 
From: joe harcz Comcast 
To: Marlene Malloy 
Sent: Wednesday, August 20, 2014 1:32 PM
Subject: Re: request customer satisfaction info referenced


What kind of secret government operation are you running Ms. Malloy?

These are public documents made available to you and the public body which is supposed to ensure consumer rights and consumer access to the very VR system; as well as accountability about how that system is run.

This response and others are in direct violation of your mandate as well as the Rehabilitation Act itself.

Sincerely,

Paul Joseph Harcz, Jr.

  ----- Original Message ----- 
  From: Marlene Malloy 
  To: joe harcz Comcast 
  Cc: Shori Teeple ; BRIAN SABOURIN ; trina edmondson mcrs dac ; Michael Poyma VA MCRS ; nfbmi-talk at nfbnet.org ; Christyne.Cavataio at ed.gov ; Sarah Gravetti ; Tracy Brown 
  Sent: Wednesday, August 20, 2014 12:38 PM
  Subject: RE: request customer satisfaction info referenced


  Mr. Harcz – the documents you have referenced were only provided to voting MCRS members at a training session prior to the Business Meeting.  As I have indicated in previous correspondence, when documents are provided to the Council by either DSU, until we learn that they are final and made available to the public, we are not in a position to share them.  Requests for their documents must be made directly to BSBP or MRS.  





  Marlene S. Malloy

  Executive Director

  Michigan Council for Rehabilitation Services

  3490 Belle Chase Way, Suite 110

  Lansing, MI 48911



  517/887.9370, extension 1

  517/887.9369 - Fax

  877/335.9370 - Toll Free



  marlene at mcrs13.org 

  www.mcrs13.org



  Confidentiality Notice - This message, including any attachments, is intended solely for the use of the named recipient(s) and may contain confidential and/or privileged information.  Any unauthorized use, disclosure, or distribution of this communication is expressly prohibited.  If you are not the intended recipient, please notify the sender and destroy any and all copies of the original message. The Michigan Council for Rehabilitation Services accepts no liability for any damage caused by any virus transmitted by this e-mail. Thank you.









  From: joe harcz Comcast [mailto:joeharcz at comcast.net] 
  Sent: Tuesday, August 19, 2014 11:15 AM
  To: Marlene Malloy MCRS Dir.
  Cc: Shori Teeple MCRS; BRIAN SABOURIN; trina edmondson mcrs dac; Michael Poyma VA MCRS; nfbmi-talk at nfbnet.org; Christyne.Cavataio at ed.gov; Sarah Gravetti; Tracy Brown
  Subject: request customer satisfaction info referenced



  August 19 2014 MCRS Request Consumer Satisfaction Surveys



  Paul Joseph Harcz, Jr.

  1365 E. Mt. Morris Rd.

  Mt. Morris, MI 48458

  joeharcz at comcast.net

  810-516-5262



  To: Marlene Malloy

  Executive Director

  Mich. Council Rehabilitation Services (MCRS)

  (Via e-mail)



  Dear Ms. Malloy,



  I draw your attention to the following that I downloaded from the MCRS web site last week though the referenced documents were not on the site:











  “MEMORANDUM






  TO:                  Members of the Michigan Council for Rehabilitation Services



                          cc:  Others (i.e. Partners, Designated State Unit Staff)






  FROM:             Marlene S. Malloy, Executive Director






  DATE:              July 30, 2014






  RE:                   August 8th Business Meeting Packet & Work Team Meeting Agenda



                          9:00 - 10:15 a.m.: MCRS Work Team Meetings (in-person)



                          10:30 a.m. - 3:30 p.m.:  MCRS Business Meeting









  The day will begin with in-person meetings for the MCRS Work Teams, with a focus on reviewing, analyzing and reaching consensus about the BSBP and MRS Customer Satisfaction Survey Reports.  






  The Business Meeting will take place on Friday, August 8th, 2014 from 10:30 a.m. to 3:30 p.m.






  Both events will take place at the MCRS Office, which is located at 3490 Belle Chase Way, Suite 110, Lansing, MI  48911.  






  Teleconference Call-in Information:



  Dial-in #:  866-749-7360



  Conference Code:  6245633423#






  I would encourage each of you to take the time to review the enclosed materials prior to the Business Meeting.  Becoming familiar with each of the topic areas should prepare you to be an active participant the day of the meeting. The right side pocket of this folder includes the corresponding document(s) to each Agenda item.  All Action Items for this meeting are noted on the agenda as well as the applicable document.






  If there is anything else that the MCRS Staff can do to facilitate a productive meeting experience, please do not hesitate to contact us.  I am looking forward to working with each of you!  






  Thank you.



  “







  Thus I am requesting all of the MRS and BSBP “consumer satisfaction surveys and materials” referenced in accessible format for as you know I am blind.



  Please simply send me this information as either/or plain text attachments or enclosures to my e-mail address listed above.



  Thank you in advance as always for your prompt and accessible response.



  Sincerely,



  Paul Joseph Harcz, Jr.



  Cc: NFB MI

  Cc: RSA

  Cc: CAP/MPAS