[nfbmi-talk] Uber drops driver who refused guide dog.

[joe harcz Comcast]

Sounds like the appropriate action in this case and thanks for the post 
Terry.

For some reason I had a difficult time accessing the story.

Best,

Joe
----- Original Message ----- 
From: "Terry D. Eagle via nfbmi-talk" <nfbmi-talk at nfbnet.org>
To: "'NFB of Michigan Internet Mailing List'" <nfbmi-talk at nfbnet.org>
Sent: Friday, November 21, 2014 3:00 PM
Subject: [nfbmi-talk] Uber drops driver who refused guide dog.


> Uber drops driver who refused guide dog
>
>
>
>  A woman who is blind with a light coloured lab as her guide dog normally
>
> uses taxis, but has recently been trying Uber. She has a very small amount
>
> of residual vision.
>
>
>
> On Tuesday night, she arranged for an Uber pickup. A car pulled up to the
>
> curb in front of her, she put her hand on the door handle, and the driver
>
> suddenly revved the engine and pulled away, she thinks because he saw her
>
> guide dog. She got an Uber message about 10 seconds later that her pickup
>
> had been cancelled, so she feels confident it was the same driver.
>
>
>
> Uber responded to a television news reporter that it had immediately
>
> dropped the "driver partner" from their app after the incident, stating
>
> "The Uber app is built to expand access to transportation options for all,
>
> including users with visual impairments and other disabilities. It is
>
> Uber's policy that any driver partner that refuses to transport a service
>
> animal will be deactivated from the Uber platform, which has
>
> been done in this case."
>
>
>
> Link to news story on the incident:
>
>
>
> http://www.nbcnewyork.com/news/local/Uber-Driver-Leaves-Blind-Woman-Seei
>
> ng-Eye-Dog-283267471.html
>
> http://www.nbcnewyork.com/news/local/Uber-Driver-Leaves-Blind-Woman-Seeing-E
>
> ye-Dog-283267471.html
>
>
>
>
>
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