[NFBMI-Talk] FW: [the-facts-machine] Talking Thermostats.com out of business
f.wurtzel at att.net
Thu Sep 12 18:09:18 UTC 2019
Mary and I had one of these for many years. We recently replaced it with a
Nest which is compatible with the iPhone and Alexa. The Talking Thermostat
is a good product and I am sorry to see the company go out of business. I
thought others may wish to be aware of this change.
From: the-facts-machine-bounce at freelists.org
[mailto:the-facts-machine-bounce at freelists.org] On Behalf Of Marcia Moses
Sent: Thursday, September 12, 2019 1:24 PM
To: the-facts-machine at freelists.org
Subject: [the-facts-machine] Talking Thermostats.com out of business
This is too bad. This came from another list.
From: Theconduit <theconduit-bounces at vipconduit.com> On Behalf Of Terry
Sent: Thursday, September 12, 2019 12:56 AM
To: General chat list. <theconduit at vipconduit.com>
Subject: [The Conduit] Talking Thermostats.com out of business
Many of you have this product, please see note below from Harry Cohen.
Dear friends of the Blind and Visually Impaired Community,
My name is Harry Cohen and my company, Talking Thermostats.com has
supplied many of you with talking thermostats and excellent customer
service over the past sixteen years. I am writing to inform you that as
of this date we will be exiting the talking thermostat business and
closing our company.
This was a difficult decision to make. We were helped with this
by the manufacturer, BuyMax Alliance who is also our supplier of the VIP
talking thermostat. Because of poor inventory control by our supplier,
their stock of talking thermostats was depleted in January of this year.
In addition, our supplier changed to a new electronic assembly vendor in
China. Both of these issues by our supplier have caused very long lead
times resulting in a stock out condition of thermostats not only for our
company but also for our competitors. All the VIP talking thermostats
come from the same factory in China.
We have not had thermostats to ship since February. BuyMax Alliance
us we would have thermostats in April. Then they changed the delivery
the end of July. It is now the third week of August and still no
thermostats. During these six plus months, we still offered customer and
technical support even though there was no income being generated.
Without income, we can no longer afford to pay rent, keep the lights on
and keep the phones active. Therefore, we are closing up shop.
With the closure of our business, product questions and warranty issues
now revert back to BuyMax Alliance, the VIP 3000 manufacturer /
BuyMax Alliance can be reached at 866-936-6622.
Over the past sixteen years this business has given me the opportunity
establish relationships with the blind and visually impaired community
the United States and provide another means to help people with visual
impairments live more independently. Thank you for this opportunity.
More information about the NFBMI-Talk