[NFBMI-Talk] FW: [the-facts-machine] Talking Thermostats.com out of business

[Martha Moore]

Very unfortunate

Martha Moore, MPA, DTM


 

    On Thursday, September 12, 2019, 02:10:47 PM EDT, Fred Wurtzel via NFBMI-Talk <nfbmi-talk at nfbnet.org> wrote:  
 
 Hello,

Mary and I had one of these for many years.  We recently replaced it with a
Nest which is compatible with the iPhone and Alexa.  The Talking Thermostat
is a good product and I am sorry to see the company go out of business.  I
thought others may wish to be aware of this change.

Warmest Regards,

Fred

-----Original Message-----
From: the-facts-machine-bounce at freelists.org
[mailto:the-facts-machine-bounce at freelists.org] On Behalf Of Marcia Moses
Sent: Thursday, September 12, 2019 1:24 PM
To: the-facts-machine at freelists.org
Subject: [the-facts-machine] Talking Thermostats.com out of business

This is too bad.  This came from another list.    

-----Original Message-----
From: Theconduit <theconduit-bounces at vipconduit.com> On Behalf Of Terry
Borden
Sent: Thursday, September 12, 2019 12:56 AM
To: General chat list. <theconduit at vipconduit.com>
Subject: [The Conduit] Talking Thermostats.com out of business

Many of you have this product, please see note below from Harry Cohen.
  
    Talking Thermostats.com
  
    Dear friends of the Blind and Visually Impaired Community,
  
    My name is Harry Cohen and my company, Talking Thermostats.com has
    supplied many of you with talking thermostats and excellent customer
    service over the past sixteen years.  I am writing to inform you that as
    of this date we will be exiting the talking thermostat business and
    closing our company.
  
    This was a difficult decision to make.  We were helped with this
decision
    by the manufacturer, BuyMax Alliance who is also our supplier of the VIP
    talking thermostat.  Because of poor inventory control by our supplier,
    their stock of talking thermostats was depleted in January of this year.
    In addition, our supplier changed to a new electronic assembly vendor in
    China. Both of these issues by our supplier have caused very long lead
    times resulting in a stock out condition of thermostats not only for our
    company but also for our competitors.  All the VIP talking thermostats
    come from the same factory in China.
  
    We have not had thermostats to ship since February.  BuyMax Alliance
told
    us we would have thermostats in April.  Then they changed the delivery
to
    the end of July.  It is now the third week of August and still no
    thermostats. During these six plus months, we still offered customer and
    technical support even though there was no income being generated.
    Without income, we can no longer afford to pay rent, keep the lights on
    and keep the phones active.  Therefore, we are closing up shop.
  
    With the closure of our business, product questions and warranty issues
    now revert back to BuyMax Alliance, the VIP 3000 manufacturer /
supplier.
    BuyMax Alliance can be reached at 866-936-6622.
  
    Over the past sixteen years this business has given me the opportunity
to
    establish relationships with the blind and visually impaired community
of
    the United States and provide another means to help people with visual
    impairments live more independently.  Thank you for this opportunity.
  
    Sincerely,
  
    Harry Cohen
  




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