[Nfbmo] City Utilities Transit Issues

[Horchem Gary]

We have received a response back from the city council they are
requesting City Utilities to answer the following five questions:

1. Why did you make the route changes?
2A Why didn't you hold a public hearing or have public comment?
2B Why didn't you want the passengers to know about the route changes
before the happened?
3. Why didn't you have the rout maps and schedules ready before the
route changes took effect?
4. Why did the routes change 3 to 4 times after the route changes took
effect?
5. Why are Access Express passengers having a difficult time scheduling
rides 5 to 7 days in advance? We understand 2 to 4 days is hit or miss
but not being able to schedule a ride 5 to 7 days is ridiculous.

>>> "horchemg at gary-springfield-mo.net"
<horchemg at gary-springfield-mo.net> 02/12/13 11:43 AM >>>
Greetings Erin Magoon and I went to the city council meeting last night
to discuss the recent route changes. CU held no public hearings we still
have no updated schedules and worst of all the new transit director
Sheila Schmidt told the bus drivers not to tell the passengers about the
changes and after the changes took affect they changes they change the
schedules three more since January 7th. Also we talked about Access
Express the new ADA/Access Express supervisor who has only worked first
as a driver has only been with CU for one year keeps screwing up the
manifest people are arriving late to there destitons if you come from
out of town and quifliy for paratransit you won't qualify here. We will
see if our trip to the meeting last might will help. If you want to talk
th Sheila Schmidt about you my call her at 417-831-8784.

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