[NFBMO] FSD Benefits Portal

[linda at coccovizzo.com]

I know I am preaching to the choir here, but We totally should not be, in this day and age, having to have conversations about accessibility with these forms. It is frustrating that there is this portal where we are supposed to be able to take care of these things on our own, but it really isn’t an option to do so. The old fashioned way is finding someone willing to help, and depending upon them to correctly print our information on the paper forms.

 

From: NFBMO <nfbmo-bounces at nfbnet.org> On Behalf Of Jenny Carmack via NFBMO
Sent: Monday, July 15, 2024 4:01 PM
To: NFB of Missouri Mailing List <nfbmo at nfbnet.org>
Cc: Jenny Carmack <jcarmack at nfbmo.org>
Subject: Re: [NFBMO] FSD Benefits Portal

 

I created an account on the portal and  completed Ben's annual review on it, although the accessibility of completing the form was very clunky and I opted to have help because I didn't want to risk filling it out incorrectly.  Anyway after submitting the renewal form, I received an email a few days later that said that there was additional information requested from me and that I could access it through the portal.  Upon logging into the portal there was no additional information. 

 

I called to find out what I needed to complete and the person I spoke with said that they saw nothing I needed to do.  

 

Fast forward a few more weeks and I get an action notice in the mail that Ben would be losing his insurance because I did not complete my renewal form.  Again, I made a phone call and was told that they saw my form, but that no one ever  reviewed it and therefor it was not marked as received.  Fortunately it was all figured out, but I wish I would have just done the annual review the old fashioned way. 

 

Jenny  

 

On Mon, Jul 15, 2024 at 12:31 PM Linda Coccovizzo via NFBMO <nfbmo at nfbnet.org <mailto:nfbmo at nfbnet.org> > wrote:

Hello. I am wondering if anyone has successfully been able to use the FSD benefits portal? Information about reviews there does not seem to be accurate. Is this still not working as it is supposed to? Thanks for any information anyone can provide on this.

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