[NFBNJ] NFB's rideshare testing program

[joe ruffalo]

Greetings to all!
Please read and share the following message.
We need your assistance to continue to make a difference!
See below.

We care. We share. We grow. We make a difference
Joe Ruffalo, President
National Federation of the Blind of New Jersey
973 743 0075
nfbnj1 at verizon.net
www.nfbnj.org
Raising Expectations To Live The Life You Want
Your old car keys can be keys to literacy for the blind.
Donate your unwanted vehicle to us by clicking
www.carshelpingtheblind.org
or call 855 659 9314

****


Please consider using the following social media messaging this month to 
reach potential testers via Twitter, Facebook, and your affiliate's 
listserv.

*        An Uber or Lyft denial is no April Fool's joke. If you're denied 
transportation because of your service animal, let the NFB know: 
https://nfb.org/rideshare-test.

*        Spring into action today! Ride Uber or Lyft with your service 
animal and then fill out our survey: https://nfb.org/rideshare-test.

*        If you use Uber or Lyft with a service animal, tell us about your 
experience: https://nfb.org/rideshare-test .

Thank you, again, for your help with the NFB's rideshare testing program. 
Please note that we've posted at https://nfb.org/rideshare tips on how to 
reduce ambiguity when interacting with a Lyft or Uber driver or 
investigator. We want to prevent drivers saying that they didn't know your 
animal was a service animal. The tips are as follows:

  1.  Help the driver know it is not a pet. Tell your driver, via text, 
phone call, or in person, that you are traveling with your service animal.
  2.  Tell Uber or Lyft that your driver knew it was a service animal. When 
you complain, let them know that you told the driver about your service 
animal. If the incident was witnessed by another person, tell the rideshare 
company, and if possible provide contact information for the witness.
  3.  Report non-service denial discrimination. If you experience forms of 
discrimination related to your service animal other than being denied a 
ride, please report these to Uber or Lyft and to NFB or our legal team.

Thanks,
Valerie

Valerie Yingling
Legal Program Coordinator
200 East Wells Street, Baltimore, MD 21230
(410) 659-9314, extension 2440 | vyingling at nfb.org<mailto:vyingling at nfb.org>


[National Federation of the Blind]<https://nfb.org/>

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