[NFBNJ] Fwd: Blind Vine with a list of accessible support numbers for several companies

Mon Sep 25 23:29:30 UTC 2023

---------- Forwarded message ---------
From: Debbie Azzarone <dea23 at optonline.net>
Date: Mon, Sep 25, 2023 at 7:25 PM
Subject: Blind Vine with a list of accessible support numbers for several
companies

*ACCESSIBILITY & TECHNOLOGY
<https://ophthalmicedge.org/patient/category/accessibility-technology/>*

Accessibility Support Phone Lines You Should Know

*With a welcomed emphasis on accessibility and inclusion, numerous
companies now offer specialized support services for customers with vision
loss. They are there to help you get the most out of their products and to
ensure your devices are set right to accommodate your needs. This is an
effort we greatly appreciate and are delighted to spread the word.*

Amazon’s Accessibility Customer Service888-283-1678

*Call to speak with an accessibility specialist who can help you buy books
and other products, or get you directly to tech support for Amazon devices
and services including Alexa, Kindle & Fire Tablet. Hands raised
triumphantly for accessible and inclusive smartphones. *

*Audible Support: 888-283-5051.*

Apple Accessibility Support Line877-204-3930

*For users of Apple’s iPhone, iPad, iPod Touch, Apple Watch, or Mac – this
is a gift. It is a special support line reserved for customers with vision,
hearing, motor, and learning impairments. Senior AppleCare specialists are
available 24/7 to help you get your Accessibility Settings right, answer
your questions, and resolve your technical issues. They’ll even teach you a
thing or two.*

AT&T National Center for Citizens with Disabilities (NCCD)866-241-6568

*This is where wireless customers with vision loss get answers to questions
about accessibility features and services available from AT&T.*

Comcast Accessibility866-668-6703

*Direct line to a dedicated team, specially trained to support customers
who rely on accessibility services including voice guidance and video
description.*

Google

*To request a call back, from a Google Disability support specialist,
complete this online form
<https://support.google.com/accessibility/contact/disability_c2c>.*

*Call an accessibility specialist at Google through the BeMyEyes
<https://www.bemyeyes.com/> app on a smartphone or tablet. Click the
‘Specialized Help’ button on the app’s home page, select Google in the
Technical tab.*

*Google Technical Support: 855-971-9121 may (or may not) be able to help
with accessibility questions, depends on the specialist you connect with.*

HP Accessibility Support888-259-5707

*Technical support for customers with accessibility needs, pertaining to HP
(Hewlett Packard) products, available from 6am to 9pm Mountain Time.*

*LinkedIn Disability Answer Desk**Call on Be My Eyes
<https://www.bemyeyes.com/> app*

*Contact an accessibility specialist at the LinkedIn Disability Answer Desk
through the Be My Eyes app, on a smartphone or tablet; click the
Specialized Help button on the apps home page, then select Technical to get
to LinkedIn.*

Microsoft Disability Answer Desk800-936-5900 or the Be My Eyes
<https://www.bemyeyes.com/> app

*The features you need to make your PC ‘vision friendly’ are built right
into Windows – unfortunately, many people don’t know that. Microsoft
recognized this as a significant problem and put in place a support team
specialized in accessibility. So dial them up and get your computer set up
to work for you (not against you). And, to make it even easier on yourself
— allow them remote access to your PC and they can make the adjustments.*

*Peloton*

*The Accessibility Team at Peloton will answer your questions and give you
a call, if you request it by email to: accessibility at onepeloton.com
<accessibility at onepeloton.com>.*

*T-Mobile Accessibility**833-428-1785*

*T-Mobile has an Accessibility Support
<https://www.t-mobile.com/responsibility/consumer-info/accessibility-policy>
web
page. It says, “T-Mobile will provide accessible support for wireless
network service and billing inquiries. Please contact our Accessibility
Customer Care at 1-833-428-1785 if you have any questions or need special
assistance. For additional support, please contact Customer Care.” *

Spectrum Accessibility Support844-762-1301

*Call this support line to learn about and take advantage of Spectrum cable
accessibility accommodations.*

*Spotify**Call on Be My Eyes <https://www.bemyeyes.com/> app*

*Get help from your smartphone or tablet with any questions you may have
about Spotify, the world’s largest music streaming service. Speak to a
trained customer service specialist on BME; go to Specialized Help,
Technical, then Spotify.*

Verizon Center for Customers with Disabilities800-974-6006

*verizon.com/disabilities <http://verizon.com/disabilitites>*

*Free 411 for your home phone and for your mobile phone. Get your bills in
the format of your choice…large print or digital. They can help you with
anything else pertaining to your home phone service.*

Verizon Wireless National Accessibility Center888-262-1999

*It can sometimes be challenging to get information about accessibility
features that make your mobile phone, or tablet, work for you. Questions
about enlarging text, using voice commands effectively, or using the screen
reader, often remain unanswered when posed to your store representative.
That should be the case no more – now there is a customer service and
technical support center dedicated to helping people maximize the
accessibility features built into all of Verizon’s mobile devices. Let them
help you get your device set just right for you, from 8am – 9pm EST, Monday
– Friday.*

*vote.org <http://vote.org/>**Call on Be My Eyes
<https://www.bemyeyes.com/> app*

*Get help, on a smartphone or tablet, registering to vote, checking your
registration status, and requesting a mail-in ballot. On BME, go to
Specialized Help on the home page, then Civic Engagement, then
select vote.org <http://vote.org/>.*

*We will continue adding Accessibility Support services as we discover
them. Please let us know if you know of any before we do, and we’ll share
by posting to this list.*

*This article was originally published April 1, 2017 and most recently
updated on Aug 31, 2022.*

*For comments, questions or feedback, email us <info at oepatients.org>, or
connect on Facebook <https://www.facebook.com/OEPatients> or Twitter
<https://twitter.com/oepatients>. We would love to hear from you!*
*------------------------------*

*About the Author: Dorrie Rush*

*Dorrie Rush is the Chief Content Officer and Visual Accessibility Expert
at Ophthalmic Edge Patients (OE Patients), an online resource, presented by
the Association for Macular Diseases, providing practical information and
empowering advice for living a full and successful life with vision
loss.She is the former Director of the Grunwald Technology Center and
Information Resource Service at Lighthouse International 2001 to 2016.
Dorrie is known to have an eccentric view, which is particularly useful in
compensating for her central vision loss from Stargardt Disease*
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