[NFBP-Talk] Fwd: [blind-philly-comp] Employment Opportunity: Client Success Specialist: Uber: Philadelphia, PA

[Jan Lattuca]

---------- Forwarded message ----------
From: David Goldfield <david.goldfield at outlook.com>
Date: Thu, 7 Jan 2021 23:43:41 +0000
Subject: [blind-philly-comp] Employment Opportunity: Client Success
Specialist: Uber: Philadelphia, PA
To: "blind-philly-comp at groups.io" <blind-philly-comp at groups.io>

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Original Source<https://www.linkedin.com/jobs/view/2337504976/?lgTemp=jobs_jymbii_digest&eBP=NotAvailableFromMidTier&lgCta=eml-jymbii-organic-job-card&recommendedFlavor=ACTIVELY_HIRING_COMPANY&refId=%C3%87%C3%B2%C2%93%06%23%26%C3%A62%C2%9B%C2%BC%C2%B0%5B%C3%9B%C2%B1G%09&trackingId=nHz%2FpsdJHN2eeJBRSjMbuQ%3D%3D&midToken=AQE63HtkPM8vXg&midSig=2IaLwfIzv1tpA1&trk=eml-jobs_jymbii_digest-jymbii-19-job_card_new_flow&trkEmail=eml-jobs_jymbii_digest-jymbii-19-job_card_new_flow-null-q98mf~kjnhfrfy~w0-null-jobs~view>


Client Success Specialist, Philadelphia
Uber <https://www.linkedin.com/company/uber-com/life/>  Philadelphia,
PA 13 hours ago  70 applicants
Apply
SaveSave Client Success Specialist, Philadelphia at Uber
About the job
About Uber

At Uber, we ignite opportunity by setting the world in motion. We take
on big problems to help drivers, riders, delivery partners, and eaters
get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to
help build a future where everyone and everything can move
independently. If you have the curiosity, passion, and collaborative
spirit, work with us, and let's move the world forward, together.

Uber is proud to be an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment
without regard to sex, gender identity, sexual orientation, race,
color, religion, national origin, disability, protected Veteran
status, age, or any other characteristic protected by law. We also
consider qualified applicants regardless of criminal histories,
consistent with legal requirements.

If you have a disability or special need that requires accommodation,
please let us know by completing this form.

About The Role

The Client Success Specialist role is a great opportunity to
demonstrate your relationship management and sales skills. This role
focuses on post-sales of Small-to-Medium Sized Business, to work
efficiently and optimally with SMB merchants (not only restaurants) by
deepening the relationship to increase retention as well as grow
revenue and expand service. Client Success Specialists are critical to
retaining our highest value accounts, ensuring new partners are
successful on our platform, and consult partners that have the
potential to grow.

What You'll Do

*         Build processes and standardize best-practices within
merchant success and your territory
*         Partner with our Operations and Sellers on managing the
relationship, issue, and questions of merchants
*         Track merchant KPI and OKR to understand their success,
issues, or opportunities
*         KPI & OKR centric methodology: generate team consciousness
about the need of results measured by important metrics
*         Excel in hands-on vendor management and training of new
merchant features or products
*         Act as an ambassador of Uber Eats' mission, brand, and product
*         Proactively maintain communication channels with prospects
via email, phone, and face-to-face meetings

Basic Qualifications

*         At least 1 year of experience in sales, operations, account
management, or similar functions

Preferred Qualifications

*         Outstanding work ethic and attention to detail
*         Willingness to roll up your sleeves, and get in the weeds
with our highest value partners
*         Excellent communication
*         Strong critical thinking ability
*         Ability to clearly frame a value proposition and ask the
right questions to be able to overcome objections to gain commitment
from your clients
*         Proficiency in Salesforce and Excel

Industry

  *   Computer Software


  *   Consumer Services


  *   Information Technology & Services

Employment Type

Full-time

Job Functions

  *   Other
See more
Pay range unavailable

Salary information is not available at the moment.


David Goldfield,
Blindness Assistive Technology Specialist
WWW.DavidGoldfield.org



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