[NFBSea] FW: Transit Alert  Metro will continue to operate its Emergency Snow Network on Tuesday, 12/28

[jacobstruiksma at gmail.com]

Passing on for your information.

Transit Alert  Metro will continue to operate its Emergency Snow Network on
Tuesday, 12/28

 

	
King County Metro will continue to operate the Emergency Snow Network
Tuesday, December 28, 2021. Riders should visit the Emergency Snow Network
webpage
<https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDAsInVy
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/s/9192615/br/123744965277-l>  to view details about routes in operation and
to identify their options. Please note that most routes in the ESN are
operating on their snow routing.

Access Paratransit currently provides only lifesaving and emergency trips
depending on conditions and availability. On Monday, Access moved to the ESN
to mirror bus service. Access' main objective under the ESN is to provide
life-sustaining medical transportation. During this time, customers who are
not certified to use Access that need to connect to life-sustaining medical
services can call 206-205-5000 to request services between the hours of 8
a.m. and 5 p.m. Access will also be working closely with bus service to help
support customers who are stranded due to breakdowns or weather conditions.

On-demand services: Via to Transit in south Seattle and south King County,
and Ride Pingo to Transit in Kent are temporarily not operating due to road
conditions.

Masks are required on all public transportation.

CUSTOMER SERVICE

The Call Center is open from 6 a.m. to 8 p.m. December 27-December 30 for
trip planning and Lost & Found calls, and from 8 a.m. to 5 p.m. for ORCA,
fare questions and customer comments. The Pass Sales Office and Lost & Found
will operate shortened hours Tuesday to Thursday, 10 a.m. to 4 p.m. each
day.

Note: For Lost & Found, customers can call Metro Customer Service at
206-553-3000. In-person service is by appointment only, so please call
first.

We want to encourage riders to stay safe and take advantage of online and
phone tools.

*	To enroll in reduced fare programs:
*	Visit the Reduced Fare portal to apply for ORCA LIFT, Subsidized
Annual Pass, Senior and Disabled Regional Reduced Fare Permit (RRFP), and
ORCA Youth cards from home at reducedfare.kingcounty.gov
<https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDEsInVy
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qPGsESTnrs5vRyX6BGJeDE7I/s/9192615/br/123744965277-l> .
*	Call Public Health's CHAP line for help with ORCA LIFT and/or
Subsidized Annual Pass applications and renewals at (800) 756-5437.

To load value on ORCA cards, customers can purchase passes or add value to
their ORCA e-purse online through the ORCA website
<https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDIsInVy
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dHRwczovL29yY2FjYXJkLmNvbS8ifQ.PIS8AWZtFGAuI4xOhas8zHcy-NCvu2RaM2OBwp9-N2g/s
/9192615/br/123744965277-l> , through the call center, or at an ORCA Retail
Outlet
<https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDMsInVy
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2bX2s0/s/9192615/br/123744965277-l> .

TIPS AND TRICKS FOR RIDERS

*	During this period of adverse weather, we encourage people to avoid
traveling if possible.
*	Riders who intend to use Metro's services Tuesday, Dec. 28, should
visit the Emergency Snow Network webpage
<https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDQsInVy
aSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMTEyMjguNTA5MTc2MDEiLCJ1cmwiOiJo
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/s/9192615/br/123744965277-l>  to view details about routes in operation and
to identify their options.
*	Posted timetables on Metro's Schedules and Maps page are a good
point of reference for the 60 ESN routes operating, but unforeseen road and
weather conditions may result in delays or unplanned reroutes.
*	Customers should be aware that Puget Sound Trip Planner and
third-party apps will not reflect ESN service and will not be accurate for
planning itineraries on ESN days. However, once riders know which ESN route
they want to use, other Puget Sound Trip Planner features, such as maps, bus
stop locations, and timetables for ESN routes, are valid. Puget Sound Trip
Planner and other apps are still accurate for planning trips or getting
schedules for regular service days.

TOOLS TO HELP RIDERS PLAN WINTER TRIPS

*	Visit
<https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDUsInVy
aSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMTEyMjguNTA5MTc2MDEiLCJ1cmwiOiJo
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/s/9192615/br/123744965277-l> MetroWinter.com for information on how to
travel during snow and other difficult weather. If snow routes are
implemented, riders can click on the regional map to access status updates
on their routes.
*	Transit Alerts: Riders should sign up or update route subscriptions
to receive Transit Alerts
<https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDYsInVy
aSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMTEyMjguNTA5MTc2MDEiLCJ1cmwiOiJo
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92615/br/123744965277-l>  via text and email for their bus routes. Routes
can change quickly depending on snow accumulations.
*	Real-time updates show whether a bus trip is operating when it's due
to depart or if it's been canceled. 

*	Text for Departures allows riders to text their bus stop number to
62550 and receive the next bus trips headed their way or a cancellation
notice. Riders can save 62550 in their phones in advance. Metro's real-time
departure information can become less accurate during a storm and rough road
conditions.
*	"Next departures" is available on both the Puget Sound Trip Planner
webpage
<https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDcsInVy
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nyh_1qcx1DjaqoEmjqBSwQRCeOl7k99MVvvDimBcQvI/s/9192615/br/123744965277-l>
and the Puget Sound Trip Planner App
<https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDgsInVy
aSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMTEyMjguNTA5MTc2MDEiLCJ1cmwiOiJo
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s/9192615/br/123744965277-l> . Riders can check these sites to see whether
their trip is reporting its position and estimated arrival time.

*	Follow @kcmetrobus
<https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDksInVy
aSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMTEyMjguNTA5MTc2MDEiLCJ1cmwiOiJo
dHRwczovL3R3aXR0ZXIuY29tL2tjbWV0cm9idXMifQ.m_nm7kWXaKB0LTKGGnEOjJgvExufw8phk
cppTUNseeE/s/9192615/br/123744965277-l>  on Twitter to see the latest travel
tips and service information.

Relevant Links 

*	MetroWinter.com  
*	Snow route service advisories
<https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMTEsInVy
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*	twitter.com/kcmetrobus
*	Emergency Snow Network webpage
<https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMTMsInVy
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/s/9192615/br/123744965277-l> 

Thank you for riding and using Metro's services.

 
<https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMTQsInVy
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<https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMTUsInVy
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www.kingcounty.gov/metro
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wxfMVenLqkc/s/9192615/br/123744965277-l> 

 
<https://links.govdelivery.com/track?enid=ZWFzPTEmYnVsbGV0aW5yZWNpcGllbnRpZD
0xMjM3NDQ5NjUyNzctbCZzdWJzY3JpYmVyaWQ9OTE5MjYxNSZtc2lkPSZhdWlkPSZtYWlsaW5naW
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AxJmRhdGFiYXNlaWQ9MTAwMSZ0eX> 

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