[NFBV-Announce] Did You Miss the TeleGrocer's Meeting? Here's the Summary!

[Teisha Gillespie]

Hello!

If you weren't able to make the virtual session featuring one of our 2024
sponsors, TeleGrocers, tonight, no worries! We have the TL;DR right here
for you! Coming soon will be the YouTube video for your on-demand listening.

NFBV + Telegrocers - October 29
*VIEW RECORDING - 47 mins (No highlights)*
<https://fathom.video/share/VZpnjmqvjshiEoEjJRD498pqj6V2YyBz>
Meeting Purpose

Introduce Telegrocers, a 2024 NFB Virginia state convention sponsor, and
explain their grocery ordering service for those who struggle with online
ordering.
<https://fathom.video/share/VZpnjmqvjshiEoEjJRD498pqj6V2YyBz?tab=summary&timestamp=626.0>
Key Takeaways

   - Telegrocers takes grocery orders by phone for $10.95-$14.95 fee, using
   various store websites (Giant, Kroger, etc.)
   <https://fathom.video/share/VZpnjmqvjshiEoEjJRD498pqj6V2YyBz?tab=summary&timestamp=686.0>
   - Service available nationwide, using different stores based on location
   <https://fathom.video/share/VZpnjmqvjshiEoEjJRD498pqj6V2YyBz?tab=summary&timestamp=1162.0>
   - Accepts credit/debit cards and EBT for groceries; cash not accepted
   <https://fathom.video/share/VZpnjmqvjshiEoEjJRD498pqj6V2YyBz?tab=summary&timestamp=991.0>
   - Helpful for visually impaired, elderly, or those without computer
   access
   <https://fathom.video/share/VZpnjmqvjshiEoEjJRD498pqj6V2YyBz?tab=summary&timestamp=2297.0>

Topics Telegrocers Background

   - Founded by Bill Socky, quadriplegic for 34 years, after working at
   Peapod
   <https://fathom.video/share/VZpnjmqvjshiEoEjJRD498pqj6V2YyBz?tab=summary&timestamp=689.0>
   - In 19th year of business, employs 9 people
   <https://fathom.video/share/VZpnjmqvjshiEoEjJRD498pqj6V2YyBz?tab=summary&timestamp=750.0>
   - Partners with grocery chains to serve customers who can't use online
   ordering
   <https://fathom.video/share/VZpnjmqvjshiEoEjJRD498pqj6V2YyBz?tab=summary&timestamp=677.0>

Service Details

   - Takes orders by phone Mon-Fri, 9am-4pm ET: 888-902-7467
   <https://fathom.video/share/VZpnjmqvjshiEoEjJRD498pqj6V2YyBz?tab=summary&timestamp=651.0>
   - Reps place orders on store websites (Giant, Kroger, Food Lion, etc.)
   <https://fathom.video/share/VZpnjmqvjshiEoEjJRD498pqj6V2YyBz?tab=summary&timestamp=717.0>
   - Fees: $10.95 (<$100 order), $12.95 ($100-$200), $14.95 ($200-$300)
   - Stores charge separate delivery fee ($3.95-$9.95)
   <https://fathom.video/share/VZpnjmqvjshiEoEjJRD498pqj6V2YyBz?tab=summary&timestamp=1837.0>
   - Some stores have $60 minimum order
   <https://fathom.video/share/VZpnjmqvjshiEoEjJRD498pqj6V2YyBz?tab=summary&timestamp=1962.0>
   - Accommodates loyalty cards, substitution preferences
   <https://fathom.video/share/VZpnjmqvjshiEoEjJRD498pqj6V2YyBz?tab=summary&timestamp=1024.0>

Payment & Delivery

   - Requires credit/debit card on file, even for EBT orders
   <https://fathom.video/share/VZpnjmqvjshiEoEjJRD498pqj6V2YyBz?tab=summary&timestamp=997.0>
   - EBT accepted for groceries, not service fee
   <https://fathom.video/share/VZpnjmqvjshiEoEjJRD498pqj6V2YyBz?tab=summary&timestamp=973.0>
   - Next-day delivery common, same-day sometimes possible
   <https://fathom.video/share/VZpnjmqvjshiEoEjJRD498pqj6V2YyBz?tab=summary&timestamp=899.0>
   - Tipping delivery drivers optional
   <https://fathom.video/share/VZpnjmqvjshiEoEjJRD498pqj6V2YyBz?tab=summary&timestamp=2013.0>

Virginia-Specific Information

   - Giant primarily serves Northern Virginia
   <https://fathom.video/share/VZpnjmqvjshiEoEjJRD498pqj6V2YyBz?tab=summary&timestamp=1175.0>
   - Kroger, Food Lion, Harris Teeter, Martin's available in other areas
   <https://fathom.video/share/VZpnjmqvjshiEoEjJRD498pqj6V2YyBz?tab=summary&timestamp=1594.0>
   - Bill to research availability for specific zip codes (e.g., 23517)
   <https://fathom.video/share/VZpnjmqvjshiEoEjJRD498pqj6V2YyBz?tab=summary&timestamp=1376.0>

Next Steps

   - Interested parties can call 888-902-7467 for zip code/store
   availability
   <https://fathom.video/share/VZpnjmqvjshiEoEjJRD498pqj6V2YyBz?tab=summary&timestamp=1910.0>
   - Bill to research Harris Teeter and Martin's availability
   <https://fathom.video/share/VZpnjmqvjshiEoEjJRD498pqj6V2YyBz?tab=summary&timestamp=2487.0>
   - Teisha to send recording, phone number in follow-up email
   <https://fathom.video/share/VZpnjmqvjshiEoEjJRD498pqj6V2YyBz?tab=summary&timestamp=2685.0>
   - Convention attendees can find Telegrocers info in program
   <https://fathom.video/share/VZpnjmqvjshiEoEjJRD498pqj6V2YyBz?tab=summary&timestamp=2791.0>

Action Items

   - *Email bosses re- customer inquiries about Kroger, Harris Teeter,
   Martin's; instruct staff to research availability* - WATCH (30 secs)
   <https://fathom.video/share/VZpnjmqvjshiEoEjJRD498pqj6V2YyBz?timestamp=2134.9999>
   - *Send follow-up email w/ meeting recording, Bill's contact info
   (888-902-7467), + service details to attendees* - WATCH (30 secs)
   <https://fathom.video/share/VZpnjmqvjshiEoEjJRD498pqj6V2YyBz?timestamp=2590.9999>
   - *Coordinate w/ Lane to upload meeting recording to NFB Virginia
   YouTube channel* - WATCH (30 secs)
   <https://fathom.video/share/VZpnjmqvjshiEoEjJRD498pqj6V2YyBz?timestamp=2674.9999>


-- 
Teisha Gillespie (She/Her/Hers)
Communications Chair, NFB of Virginia
Host of the Not Your Average GOAT Podcast | The show that celebrates all
the shapes, sizes and colors of diversity as well as adversity | Listen and
subscribe on Spotify <https://open.spotify.com/show/6v0eJPeJd1pTMitq7Mj46Q>
or Apple Podcasts
<https://podcasts.apple.com/us/podcast/not-your-average-goat/id1622832417>
Connect with me on LinkedIn <http://linkedin.com/in/teishacollins>
Want to chat DEI or marketing? Book a phone call.
<https://calendly.com/teishagillespie/phone-call>
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