[nfbwatlk] Fwd: [Wcb-l] Equal access to Safeway home delivery/web site shopping??

[Mike Freeman]

Begin forwarded message:

> From: "Adreon, Mark (DSB)" <mark.adreon at dsb.wa.gov>
> Date: October 5, 2011 9:35:46 PDT
> To: <wcb-l at wcbinfo.org>
> Subject: [Wcb-l] Equal access to Safeway home delivery/web site shopping??
> 

> Re-sending this as I'm unclear if it made it to the list serve.  I apologize if this is a repeat...smile
> *******************************
> Hi All
>  
> For anyone using the Safeway on line shopping web site and using the accessible version of their home delivery service.
>  
> While the web site appears to be very usable and is easy to navigate, and works very well....there are some critical missing elements that people using the inaccessible version (or the version most on line shoppers are using) enjoy.
>  
> One that I would like to encourage some conversation and perhaps action is the following:
> On the public site ...a user can click on a link called more info (located beside each listed product)
> on this link the user would find:
> 1.  Any Safeway purchase options including price using Safeway card and if there is a sale/coupon etc.- on this product 
> 2.  The list stating the nutritional information
> 3.  A list of all the ingredients including % of sodium, fat etc. calories
> 4.  Cooking directions both microwave and stove
> 5.  Other product information on the product producer and other recipes etc.
>  
> When I click on this link from the public site ...it was all very readable. 
>  
> This more info link is not available on the accessible version and therefore all the interesting and important information I  mentioned above is also not available to blind and low vision shoppers.  Doesn't seem right to me.
>  
>  
> The action Safeway should take is to simply add this link "for mor info" to their table list beside each product for access users.
>  
> You can certainly see the advantage of being able to read the labels of products as well as easy access to cooking directions and recipes.
>  
> Calling Safeway and asking for this link and information to be part of the accessible version of their web site ...seems very reasonable. 
>  
> The advantage to them is that more blind and low vision customers will want to use their site as it makes the entire product accessible.
> From their web site /contact us page:
>  
> In the U.S. Retail Store or Corporate offerings, call us toll-free: 1-877-723-3929
>  
> or
> Safeway offers its customers with disabilities an equal opportunity to use all Safeway services. If you are a disabled customer encountering issues with any of our services please contact us at 1-877-723-3929.
>  
> Food for thought.
>  
> Mark
>  
> Mark Adreon
> 
> Program and Employment Specialist
> 
>  
> 
> 3411 South Alaska St.
> 
> Seattle, WA   98118
> 
> 206.906.5502
> 
> mark.adreon at dsb.wa.gov Check our web site at :       www.dsb.wa.gov
> 
>  
> 
>  
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