[nfbwatlk] Fwd: [Wcb-l] Equal access to Safeway home delivery/website shopping??

Lauren Merryfield lauren1 at catliness.com
Wed Oct 5 23:44:39 CDT 2011


Hi,
I have had trouble after filling out all of the info and then I get an odd 
page and my info doesn't make it through.  I called them and they supposedly 
reported it but it hasn't been fixed yet.
Thanks
Lauren
advice from my cats: "meow when you feel like it."
"There are two means of refuge from the miseries of life: music and cats." ~
Albert Schweitzer
My new book, "there's more than one way to love a cat," is available at 
amazon.com
Visit us at catliness.com
----- Original Message ----- 
From: "Mike Freeman" <k7uij at panix.com>
To: "NFB of Washington Talk Mailing List" <nfbwatlk at nfbnet.org>
Sent: Wednesday, October 05, 2011 11:26 AM
Subject: [nfbwatlk] Fwd: [Wcb-l] Equal access to Safeway home 
delivery/website shopping??


>
>
>
>
> Begin forwarded message:
>
>> From: "Adreon, Mark (DSB)" <mark.adreon at dsb.wa.gov>
>> Date: October 5, 2011 9:35:46 PDT
>> To: <wcb-l at wcbinfo.org>
>> Subject: [Wcb-l] Equal access to Safeway home delivery/web site 
>> shopping??
>>
>
>> Re-sending this as I'm unclear if it made it to the list serve.  I 
>> apologize if this is a repeat...smile
>> *******************************
>> Hi All
>>
>> For anyone using the Safeway on line shopping web site and using the 
>> accessible version of their home delivery service.
>>
>> While the web site appears to be very usable and is easy to navigate, and 
>> works very well....there are some critical missing elements that people 
>> using the inaccessible version (or the version most on line shoppers are 
>> using) enjoy.
>>
>> One that I would like to encourage some conversation and perhaps action 
>> is the following:
>> On the public site ...a user can click on a link called more info 
>> (located beside each listed product)
>> on this link the user would find:
>> 1.  Any Safeway purchase options including price using Safeway card and 
>> if there is a sale/coupon etc.- on this product
>> 2.  The list stating the nutritional information
>> 3.  A list of all the ingredients including % of sodium, fat etc. 
>> calories
>> 4.  Cooking directions both microwave and stove
>> 5.  Other product information on the product producer and other recipes 
>> etc.
>>
>> When I click on this link from the public site ...it was all very 
>> readable.
>>
>> This more info link is not available on the accessible version and 
>> therefore all the interesting and important information I  mentioned 
>> above is also not available to blind and low vision shoppers.  Doesn't 
>> seem right to me.
>>
>>
>> The action Safeway should take is to simply add this link "for mor info" 
>> to their table list beside each product for access users.
>>
>> You can certainly see the advantage of being able to read the labels of 
>> products as well as easy access to cooking directions and recipes.
>>
>> Calling Safeway and asking for this link and information to be part of 
>> the accessible version of their web site ...seems very reasonable.
>>
>> The advantage to them is that more blind and low vision customers will 
>> want to use their site as it makes the entire product accessible.
>> From their web site /contact us page:
>>
>> In the U.S. Retail Store or Corporate offerings, call us toll-free: 
>> 1-877-723-3929
>>
>> or
>> Safeway offers its customers with disabilities an equal opportunity to 
>> use all Safeway services. If you are a disabled customer encountering 
>> issues with any of our services please contact us at 1-877-723-3929.
>>
>> Food for thought.
>>
>> Mark
>>
>> Mark Adreon
>>
>> Program and Employment Specialist
>>
>>
>>
>> 3411 South Alaska St.
>>
>> Seattle, WA   98118
>>
>> 206.906.5502
>>
>> mark.adreon at dsb.wa.gov Check our web site at :       www.dsb.wa.gov
>>
>>
>>
>>
>> _______________________________________________
>> Wcb-l mailing list
>> Wcb-l at wcbinfo.org
>> http://wcbinfo.org/mailman/listinfo/wcb-l_wcbinfo.org
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