[nfbwatlk] NFB Cane-Related Airlines Incident
Julie Warrington
jdwtlc at frontier.com
Wed Mar 25 17:50:07 UTC 2015
I traveled on Alaska Saturday to Arizona, and they did not have a problem
with my cane along the wall beside the seat. I trabeld back on alaska on
Tuesday and put my cane in the same place, and they asked to have it to be
stowed in the front closet.
I didn't have a problem with them taking it, they assured me I would have
it in hand when I needed to get off. no incident occured.
I didn't ask for anyone's name but she had already introduced herself.
sorry to hear you had this experience.
Julie
----- Original Message -----
From: "Oswal via nfbwatlk" <nfbwatlk at nfbnet.org>
To: "'Marci Carpenter via nfbwatlk'" <nfbwatlk at nfbnet.org>
Sent: Monday, March 23, 2015 8:31 PM
Subject: [nfbwatlk] NFB Cane-Related Airlines Incident
> Hi Marci, just wanted you to know that I was asked to leave the Alaska
> Airlines flight 667 from Dallas to Seattle this evening because of the
> NFB
> cane
>
> I had stored away the cane by the window seat but before the plane
> would
> take off, one of the crew member, Byron, asked me to hand over the cane
> for
> safety reasons.
>
> I gave him the cane but asked for his name. He gave me his name but it
> bothered him and he brought a second staff member to speak to me. I told
> him
> that I have already given the cane. He told me that I had asked for
> their
> names; therefore, they are going to take me off the plane. I assume that
> they were looking for an apology from me for having asked their names.
>
> After I got off the plane with my two younger boys, Byron followed me
> to
> the gate and told me that he would like to resolve the issue. I told him
> that I want to get home this evening but now I can't because he has
> taken
> me off the last flight of the day to Seattle.
>
> He told me that he could book me on the American Airlines flight next
> morning. I told him that I can take care of it myself.
>
> I did later get seats on the morning American Airlines flight for
> tomorrow, and we are staying at Wyndham overnight.
>
> Talk to you more when I get in tomorrow,
>
> Sushil
>
>
>
>
>
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