[Nfbwv-talk] Rosen Credit Card Breach

[Smyth, Charlene R]

Most of you have probably seen this by now but I am sending it to our list just in case:

From: Cathy Jackson via State-affiliate-leadership-list <state-affiliate-leadership-list at nfbnet.org<mailto:state-affiliate-leadership-list at nfbnet.org>>
Date: March 16, 2016 at 4:37:29 PM EDT
To: state-affiliate-leadership-list at nfbnet.org<mailto:state-affiliate-leadership-list at nfbnet.org>
Cc: Cathy Jackson <cathyj1949 at gmail.com<mailto:cathyj1949 at gmail.com>>
Subject: [State-affiliate-leadership-list] Fwd: [Nfbk] Rosen Credit Card Breach May Affect Attendees of Recent NFB Conventions
Reply-To: State Affiliate Leadership List <state-affiliate-leadership-list at nfbnet.org<mailto:state-affiliate-leadership-list at nfbnet.org>>
Hello All,
I was wondering if any of you had seen this info about a credit card breach at the Rosen Properties?
Cathy Jackson

Sent from my iPhone

Begin forwarded message:
From: "Gatton, Tonia \(OFB-LV\) via Nfbk" <nfbk at nfbnet.org<mailto:nfbk at nfbnet.org>>
Date: March 16, 2016 at 10:01:38 AM EDT
To: NFB of Kentucky Internet Mailing List <nfbk at nfbnet.org<mailto:nfbk at nfbnet.org>>, "NFB of Kentucky, Technology Assistance Division" <nfbktad at nfbnet.org<mailto:nfbktad at nfbnet.org>>
Cc: "Gatton, Tonia \(OFB-LV\)" <Tonia.Gatton at ky.gov<mailto:Tonia.Gatton at ky.gov>>
Subject: [Nfbk] Rosen Credit Card Breach May Affect Attendees of Recent NFB Conventions
Reply-To: NFB of Kentucky Internet Mailing List <nfbk at nfbnet.org<mailto:nfbk at nfbnet.org>>
Saw this on blind bargains but have not seen it posted on any of the NFB lists yet; so thought I'd share here.

Rosen Credit Card Breach May Affect Attendees of Recent NFB Conventions
Rosen Hotels and Resorts, which has been hosting the
National Federation of the Blind Convention
for the past 3 years, has reported a major security breach that has compromised guest's credit card information. In its rather lengthy
statement,
Rosen Hotels and Resorts said that they began receiving complaints in early February from guests who claimed there were unauthorized charges on their
credit cards after staying in one of the company's hotels. The chain's statement went on to say: "Findings from the investigation show that an unauthorized
person installed malware in RH&R s payment card network that searched for data read from the magnetic stripe of payment cards as it was routed through
the affected systems. In some instances the malware identified payment card data that included cardholder name, card number, expiration date, and internal
verification code. In other instances the malware only found payment card data that did not include cardholder name. No other customer information was
involved. Cards used at RH&R between September 2, 2014 and February 18, 2016 may have been affected.
This may affect payments that were accepted in person, including those made during the 2015 NFB convention, but not credit card information given over
the phone. The company says that customers should immediately report any unauthorized use of their cards to the credit card issuer. While Rosen Hotels
and Resorts will not refund fraudulent charges, they are offering free credit reports to effected customers. If you think you were impacted by this breach,
and need further assistance, the company has also set up a help line which you can reach by calling 855-907-3214.


Tonia Gatton
Assistive Technology Specialist
Kentucky career Center
KY Office for the Blind
Charles W. McDowell Center
8412 Westport Road
Louisville, KY 40242
(502) 429-4460 ext. 268
(502) 429-7101
tonia.gatton at ky.gov<mailto:tonia.gatton at ky.gov>


From: "Berggren, John via State-affiliate-leadership-list" <state-affiliate-leadership-list at nfbnet.org<mailto:state-affiliate-leadership-list at nfbnet.org>>
Date: March 18, 2016 at 4:13:20 PM EDT
To: "state-affiliate-leadership-list at nfbnet.org<mailto:state-affiliate-leadership-list at nfbnet.org>" <state-affiliate-leadership-list at nfbnet.org<mailto:state-affiliate-leadership-list at nfbnet.org>>
Cc: "Berggren, John" <jberggren at nfb.org<mailto:jberggren at nfb.org>>, NCB Staff <NCBStaff at nfb.org<mailto:NCBStaff at nfb.org>>
Subject: [State-affiliate-leadership-list] security news about NFB's 2015 convention
Reply-To: State Affiliate Leadership List <state-affiliate-leadership-list at nfbnet.org<mailto:state-affiliate-leadership-list at nfbnet.org>>
Dear Colleagues:

We recently received information that will be of interest to members of the National Federation of the Blind and our sponsors and friends who attended the 2015 national convention in Orlando. As you may have heard, Rosen Hotels & Resorts, Inc. (RH&R) recently learned of a security incident that may involve the payment card information of some of our guests. Cards used at RH&R between September 2, 2014 to February 18, 2016 may have been affected.

Together with their third party cyber security expert, they have removed the malware and continue to work tirelessly to contain and address the incident. Additional, enhanced security measures have been implemented to help prevent this from happening again. If you have any questions about the incident, additional information can be found on the RH&R, Inc. website at www.rosenhotels.com/protectingourguests<http://www.rosenhotels.com/protectingourguests> or by calling 855-907-3214, Monday through Friday, 8:00 a.m. - 8:00 p.m. ET.

We believe that the Rosen Hotels has swiftly taken steps to secure their network. We have no reason to believe that this problem will negatively impact those planning to make reservations for our upcoming 2016 convention at the Rosen Shingle Creek. If you have any concerns while making plans to be with us in Orlando, we encourage you to speak to the team at the Rosen Hotels as indicated above. Please keep us in the loop about any problems you experience.

Warm regards,
John


John Berggren
Chairman, Convention Organization and Activities
National Federation of the Blind
200 East Wells Street
     at Jernigan Place
Baltimore, MD 21230

P : 410-659-9314 x2329<tel:410-659-9314;2329>
F : 410-685-5653<tel:410-685-5653>
E : jberggren at nfb.org<mailto:jberggren at nfb.org>

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