[Njagdu] Taxi trouble

[Vincent Chaney Jr.]

Rick,

Excellent resource and a good starting point for Tracy's situation. This
link would be good for all to retain for any future situations...

Vinny
Vincent G Chaney Jr
732-251-8650
President, NFBNJ New Jersey Association of Guide Dog Users
President, NFBNJ Diabetes Division
Vice President, NFBNJ Technology Division
Webmaster: nfbnj.org http://www.nfbnj.org

-----Original Message-----
From: Njagdu [mailto:njagdu-bounces at nfbnet.org] On Behalf Of Rick Fox
Sent: Saturday, March 16, 2013 10:51 PM
To: 'Tracy Carcione'; 'New Jersey Association of Guide Dog Users'
Subject: Re: [Njagdu] Taxi trouble

Hi Tracy,

As you know, I'm not a lawyer, but here's what my Internet research
revealed. File a complaint with NJ Division on Civil Rights, part of the
Office of the Attorney General. This entity is charged with enforcing NJ's
antidiscrimination laws, including discrimination in public accommodations.
See
http://www.nj.gov/oag/dcr/index.html
Rick Fox
-----Original Message-----
From: Njagdu [mailto:njagdu-bounces at nfbnet.org] On Behalf Of Tracy Carcione
Sent: Saturday, March 16, 2013 10:25 AM
To: New Jersey Association of Guide Dog Users
Subject: [Njagdu] Taxi trouble

My husband and I have been using the same car service for about 20 years,
through a few changes of management, and they've been great, but lately
we've been having problems with them.  The dispatcher seems to have decided
that it's fine to let drivers refuse to pick us up because they're
"allergic."  Yeah, I bet.  So they tell us it will be the usual 20 minutes,
and then it turns out to be an hour while he finds someone who's willing to
come, and we miss our appointments.
So who do I file a complaint with?  I know exactly who in New York City, but
I haven't had to make a complaint since I moved to Bergen County.
Tracy