[NJAGDU] An Easter guide dog refusal

[richardfox1 at comcast.net]

Hello all,



I requested an Uber ride with my wife to go from Union Beach, NJ to
Bloomfield, NJ. I was accompanied by my guide dog, Flash. The first driver,
on seeing the dog, kept the passenger door locked, saying, "Sorry, I don't
take animals." After I informed him that this dog was a service dog, he
said, "I don't care what he is, I don't take animals." He left and ordered
another driver for us.



The second driver, in arrogant and professorial tones, told us that we
should have ordered an Uber Pet ride. "I use another car for Uber pet
rides," he said, "and it doesn't have black weather seats like this one
does." He left, canceling the ride, leaving me to request a new one. The
third driver accommodated us nicely, but I believe he did it only because he
likes dogs. He didn't appear to know anything about service dogs. 



We had a nice Easter until then.



Rick Fox  

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://nfbnet.org/pipermail/njagdu_nfbnet.org/attachments/20220417/71ff078c/attachment.html>