[Njtechdiv] having trouble completing microphone setup wizard

[Tony Santiago]

Hey Ken,
Are you using software that came with the headset or letting windows install it? If it's software that came with the headset, try to run the setup again, but make sure you have nothing else running except your screen reader and the setup. Also, you may want to disable anti-virus software before setup, as that also may be part of the hang-up. Hope this helps.

Tony Santiago

ts_128 at verizon.net
  ----- Original Message ----- 
  From: ken lawrence 
  To: gui-talk at nfbnet.org 
  Cc: njtechdiv at nfbnet.org 
  Sent: Tuesday, January 29, 2013 1:12 PM
  Subject: [Njtechdiv] having trouble completing microphone setup wizard


  Hi lisgt members, ken here got a headset microphone for christmas.  it works but audio is very low and am thinking it is because of setup.  when I enter on set up a microphone in windows 7 the wizard come up.  the first thing is asking you if you are using a desktop mic or a headset mic.  I take headset then hit next.  it just has instructions of where to put the microphone and where your mouth should be.  then when I hit next what ever is trying to install can’t.  the progress bar fluctuates.  it maybe will go as high as 7 or 8 percent but always falls back.  I have doublecheck to make sure the connection is both tight and in the right jack.  with NVDA you can hear the beep tones bouncing around not rising steadily.  is there something I’ve overlooked the microphone works the installation is incomplete.  anyone with ideas on this one?      


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