[Njtechdiv] SSA website changes access

[Mario]

Changes to Social Security Website Lock Some Seniors Out
http://time.com/money/4434100/social-security-website-two-factor-authentication/

Karen Damato
Aug. 1, 2016 Updated: Aug. 2, 2016 11:16 AM ET

The Social Security Administration has tightened security on its 
website. And that added protection is likely to keep some seniors from 
being able to access their Social Security accounts online.

The agency is now requiring people to use a security code sent by text 
message to a cellphone, in addition to a user name and password, to log 
into a “my Social Security” account...

Such “multi factor authentication” is widely used by financial 
institutions and other organizations to limit unauthorized access...

Social Security notes on its website that it added the requirement to 
protect users and comply with an executive order requiring federal 
agencies to beef up online security...

At Social Security, spokeswoman Roxanne Williamson said,“We understand 
that not everyone has a cellphone or cell service. This is our first 
step in adding security, and we expect future enhancements will provide 
other options.”


not on the web article: If you don't have a cell phone, you can call the 
SSA at 800-772-1213 and obtain the information you are requesting from a 
human agent.