[Njtechdiv] FW: IMPORTANT! Please be aware of this Apple IOS scam

[Kevin]

This is a great story and I will certainly be talking about this on my 
show today at:

http://kclive.gbj4.us



On 11/17/2016 7:22 AM, Patricia Ebel via Njtechdiv wrote:
>
> *From:*Sheila Rousey [mailto:sheila.rousey59 at gmail.com]
> *Sent:* Wednesday, November 16, 2016 11:00 PM
> *To:* Peggy Ivie; Jeannie; Beth Corley; Patricia Ebel; Eli Rousey; 
> Neil; Bill Graham; Judy Presley; Terrell Jones; Liz Bowen Davis
> *Subject:* IMPORTANT! Please be aware of this Apple IOS scam
>
> I received this message from a dear friend and wanted to share it with 
> you since you use apple devices too.
>
> Warning about Apple Scam for "Blocked access to Apple Server, while in 
> SAFARI"
>
> Below is a message from my adopted Sister concerning her sister 
> experiencing issues with a proven scam involving Apple.
>
> I include the experience and solution.
>
> “Hello,
>
> My sister called me about an error message that she received while 
> using SAFARI on her iPad.  There was a pop up message that said "Apple 
> Blocked, Error code 9007, Your access to the Apple server is blocked. 
> Your iPad is at risk for crashing.  Call our Apple support at 
> 877-630-4810"
>
> She could not close this pop up message or do anything in SAFARI.  She 
> was able to close the app.  She called that 877 number and got a menu 
> of choices such as: "for Mac support press #1, for SAFARI support 
> press #2".
>
> She pressed the number #2 and a "Apple technician" said she needed 
> their assistance to clear out this issue and they wanted $49 and 
> wanted her credit card number.  She questioned them about this and the 
> responses were vague.  When she asked how they were going to "clear up 
> the issue, they said that all she had to do was to "shut down her iPad 
> and they would fix the problem on their side".
>
> I worked with her to go to Settings, General, and to reset.  I told 
> her to tap on the reset network settings.  This did not clear out the 
> pop up in Safari, and she had to re-enter her Wi-FI pass word.
>
> I told her to call the Apple Care number of 800-275-2273. She called 
> them and they told her that this was a sophisticated scam.  All she 
> had to do was to go in to Settings, SAFARI, and scroll down to "clear 
> history and website Data".  She did this and the pop up was gone when 
> she opened up SAFARI.  Apple said that they have seen this coming up 
> and the scammers want the victims credit card information.
>
> The real Apple technician also told her that she should have "Block 
> Pop Ups" turned on under Settings, SAFARI, as well.
>
> This pop up message appeared on her iPad in SAFARI, after she had 
> visited a Wal-Mart Survey site.  The Apple technician suggested that 
> she may not want to go to Survey sites such as that one.”
>
> Be careful during the shopping season.
>
> Sheila
>
>
>
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