[Njtechdiv] cell phone question.

[ken lawrence]

Hi list my sister bought a replacement phone but it isn’t talking. the verizon sales person says it does. it doesn’t even make the standard verizon sound when it turns on.  so I can’t set up ringtone or anything. the keys are automaticly dialing numbers if pressed. so does that accessibility part need to be turned on, can I do it hear?  not sure if it’s the same phone I had but the buttons are configured the same way.  it is similar to the haven.  
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