[Njtechdiv] Unable To Read .DOC & Emails?

[Janie Degenshein]

Eileen
Perhaps you can check his settings by using
insert v while in his email or doc area
it brings up quick settings
Are you familiar with this area?

From: Eileen Scrivani via Njtechdiv
Sent: Wednesday, March 01, 2017 2:42 PM
To: New Jersey Technology Division List
Cc: Eileen Scrivani
Subject: [Njtechdiv] Unable To Read .DOC & Emails?

Hi All,

I have been cleaning up my husband’s computer, getting through a ton of 
email messages as well as Word documents. The problem is that when I open 
and try to read using Jaws that both email messages do not read, nor do .Doc 
or .Docs files.  Does anyone have thoughts on what could cause this problem? 
I don’t want to just delete these items in case there is anything of 
importance that I should be keeping.

If I forward to my email address and read on my computer I am able to read 
the messages, but it is a pain to do the extra unnecessary forwarding of 
messages.

Thanks in advance.

Eileen


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