[Njtechdiv] Victory in my printer battle!

Fri Oct 5 19:51:49 UTC 2018

Great news my friend

From: Tracy Carcione via Njtechdiv
Sent: Friday, October 05, 2018 11:40 AM
To: 'New Jersey Technology Division List'
Cc: Tracy Carcione
Subject: [Njtechdiv] Victory in my printer battle!

I used all your good advice with my other old Index, and I got it to work! 
Yay!!!  Now I can finally print out all the music I’ve been wanting to print 
for at least a year.

Thanks!

Tracy

From: Njtechdiv [mailto:njtechdiv-bounces at nfbnet.org] On Behalf Of Eileen 
Scrivani via Njtechdiv
Sent: Thursday, October 04, 2018 4:57 PM
To: New Jersey Technology Division List
Cc: Eileen Scrivani
Subject: Re: [Njtechdiv] Consultant wanted

Tracy,

Glad to help and save you some money.

You lucked out ... my embossor is an Index Basic 4. Its pretty simple. Maybe 
rather than trying to describe in writing how to load paper, it to you, call 
me and its easier to talk you through it over the phone. I have a diabetics 
conference call tonight and I just got in a few minutes ago, so perhaps 
sometime tomorrow we can touch base. Are you around at 1:00 PM?

I actually live near you in Oradell. My number is (201) 261-2281.

From: Tracy Carcione via Njtechdiv

Sent: Thursday, October 4, 2018 3:07 PM

To: 'New Jersey Technology Division List'

Cc: Tracy Carcione

Subject: Re: [Njtechdiv] Consultant wanted

Eileen, you’re brilliant!

It worked, except the paper won’t feed.

Does anyone know the Index 4 well, and can describe the paper loading 
process?  It should be clear, but, once it goes into the printer, it 
disappears and gets stuck somewhere.

I’m not sure if I need to send the thing off for repair, or I’m just doing 
it wrong.

Tracy

From: Njtechdiv [mailto:njtechdiv-bounces at nfbnet.org] On Behalf Of Eileen 
Scrivani via Njtechdiv
Sent: Thursday, October 04, 2018 1:45 PM
To: New Jersey Technology Division List
Cc: Eileen Scrivani
Subject: Re: [Njtechdiv] Consultant wanted

Hmm, it may not like the hub and want an actual port on the PC. However, if 
its been working all along with being connected to the hub then maybe/maybe 
not. In any case, it doesn’t hurt to try switching your ports if you haven’t 
already. What about switching the USB to a different port on the hub 
assuming the hub has multi connections? The noise just says the PC is 
recognizing it not any thing about the embossor. Is the embossor powering up 
as usual or is something not working as normal?

Sometimes if something goes wrong with my ssystem and a print job does not 
actually print/emboss it could be there are multiple jobs in the print 
Queue. If you go to the control pannel and I think its under printers, look 
for the printer queue or print jobs. If you see the names of the files you’ve 
tried embossing there then delete them from the queue. You might have to 
switch from PC cursor to Jaws cursor (top right key on numeric keypad) and 
back to PC cursor (middle key on far right of numeric keypad)  to find the 
file name(s). I don’t do it a lot so kinda forget exactly what has to get 
done. If in Jaws cursor, make sure you’'r on the first letter of the file 
name before pressing delete. Those queued jobs can hang the embossor. I’d 
check to try and find exactly where it is because I’m the type who has to 
hunt around to find what I’m looking for, but I need to get ready to go out 
in a little while. I’ll check in later today to see what you found.

Also, if it is any file in the print queue that hung it up, then if it were 
me, after deleting them out of the print queue I’d restart my computer just 
to make it all nice again.

Good luck.

Eileen

From: Tracy Carcione via Njtechdiv

Sent: Thursday, October 4, 2018 12:57 PM

To: 'New Jersey Technology Division List'

Cc: Tracy Carcione

Subject: Re: [Njtechdiv] Consultant wanted

Hi Eileen.

Oldish, but still working, so far as I can tell.  The USB cable isn’t long 
enough to reach my PC, so I plugged it into a hub.  The PCmade the noise it 
makes when a USB device is plugged in, but my printing didn’t happen, or 
even try to happen.

Tracy

From: Njtechdiv [mailto:njtechdiv-bounces at nfbnet.org] On Behalf Of Eileen 
Scrivani via Njtechdiv
Sent: Thursday, October 04, 2018 12:07 PM
To: New Jersey Technology Division List
Cc: Eileen Scrivani
Subject: Re: [Njtechdiv] Consultant wanted

Tracy,

What kind of braille printer is it? Some embossors are very particular about 
the port they are plugged into on your computer. So, if by any chance you’ve 
disconnected it from one port on your computer and then plugged it back in 
but on a different port that could be the issue. How old is it?

Eileen

From: Tracy Carcione via Njtechdiv

Sent: Thursday, October 4, 2018 10:19 AM

To: 'New Jersey Technology Division List'

Cc: Tracy Carcione

Subject: [Njtechdiv] Consultant wanted

I want someone to come to my house and figure out why I can’t make my 
braille printer work.  I’m happy to pay whatever the going rate is.  I just 
don’t know how to find the person I want.

Any ideas, or better yet, someone who can do the job?

I live in Teaneck, Bergen County.

Tracy

--------------------------------------------------------------------------------

_______________________________________________
Njtechdiv mailing list
Njtechdiv at nfbnet.org
http://nfbnet.org/mailman/listinfo/njtechdiv_nfbnet.org
To unsubscribe, change your list options or get your account info for 
Njtechdiv:
http://nfbnet.org/mailman/options/njtechdiv_nfbnet.org/etscrivani%40verizon.net

--------------------------------------------------------------------------------

_______________________________________________
Njtechdiv mailing list
Njtechdiv at nfbnet.org
http://nfbnet.org/mailman/listinfo/njtechdiv_nfbnet.org
To unsubscribe, change your list options or get your account info for 
Njtechdiv:
http://nfbnet.org/mailman/options/njtechdiv_nfbnet.org/etscrivani%40verizon.net

--------------------------------------------------------------------------------

_______________________________________________
Njtechdiv mailing list
Njtechdiv at nfbnet.org
http://nfbnet.org/mailman/listinfo/njtechdiv_nfbnet.org
To unsubscribe, change your list options or get your account info for 
Njtechdiv:
http://nfbnet.org/mailman/options/njtechdiv_nfbnet.org/etscrivani%40verizon.net

--------------------------------------------------------------------------------
_______________________________________________
Njtechdiv mailing list
Njtechdiv at nfbnet.org
http://nfbnet.org/mailman/listinfo/njtechdiv_nfbnet.org
To unsubscribe, change your list options or get your account info for 
Njtechdiv:
http://nfbnet.org/mailman/options/njtechdiv_nfbnet.org/jdegen16%40comcast.net
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://nfbnet.org/pipermail/njtechdiv_nfbnet.org/attachments/20181005/2f29d612/attachment.html>