[Njtechdiv] question about wireless headsets.

[Andy]

First off, you might try a different cable.  I'm not sure what the cable looks like, so I can't really offer you any suggestions on precisely which you should try.  Can you describe it a bit in terms of what either end feels like?  If the end going into the headset has 2 "dots" on it, then it's MicroUSB.

It might also be the battery itself.  Since you've had it for a few years, this does tend to happen to rechargeable batteries.  My iPhone 6, for instance, is experiencing a similar problem.

You could look online or call the company to see if you can replace the battery yourself; if not, you might have to send it in for a battery replacement.



> On Oct 27, 2018, at 3:54 AM, ken lawrence via Njtechdiv <njtechdiv at nfbnet.org> wrote:
> 
> Hi list, ken here.  Have a Plantronics headset that is very very good.  Have had it for a few years now and it’s the best headset I’ve ever had.  Now for some reason it’s not charging. I have plugged it into the computer and into a phone charger with no success. Have let it sit for long periods to rest and it still isn’t charging. Can I replace the cord that charges it without having to replace the whole thing. The headset works fine if charged.  So am pretty sure it’s not the headset. It’s a small cord with two plugs on it one can go into a port on a computer to charge it and one can go into the headset itself. The little memory stick is recognized by the computer, when it is pluged in the speaker mute as it saying Okay you’ve got the headset ready for use.  Any thoughts?  
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