[NJTechDiv] closing of Talking Thermostats

[Mary Jo Partyka]

Hi, Eileen,

I think we got our talking thermostat from idevices.


Mary Jo Partyka
choirnfb at gmail.com


> On Aug 26, 2019, at 2:41 PM, Eileen Scrivani via NJTechDiv <njtechdiv at nfbnet.org> wrote:
> 
> Thanks for passing this along. I’m very sorry to hear it. I have 2 of their talking thermostats in the house that my husband & I got back in 2003 and they’ are both good products.
>  
> This announcement makes me wonder what company & brand to turn to when my existing thermostats stop working! Things made in china make me worry about quality.
>  
> Eileen
>  
>  
> From: Mario Brusco via NJTechDiv <>
> Sent: Monday, August 26, 2019 10:42 AM
> To: njtechdiv at nfbnet.org <>
> Cc: Mario Brusco <>
> Subject: [NJTechDiv] closing of Talking Thermostats
>  
> From: janet.dickelman--- via ACB-L
> To:
> leadership at acblists.org,
> acb-l at acblists.org
> Sent: August 25, 2019 at 5:08 PM
> Subject: ACB-L Talking Thermostats.com Closing
> 
> Many of you have this product, please see note below from Harry Cohen.
> 
> Janet Dickelman
> 
> Talking Thermostats.com
> 
> P.O. Box 27145  ●  Golden Valley, MN  55427  ●  Tel  (763) 591-9557  ●  
> Fax (763) 544-7166
> 
> Dear friends of the Blind and Visually Impaired Community,
> 
> My name is Harry Cohen and my company, Talking Thermostats.com has 
> supplied many of you with talking thermostats and excellent customer 
> service over the past sixteen years.  I am writing to inform you that as 
> of this date we will be exiting the talking thermostat business and 
> closing our company.
> 
> This was a difficult decision to make.  We were helped with this 
> decision by the manufacturer, BuyMax Alliance who is also our supplier 
> of the VIP talking thermostat.  Because of poor inventory control by our 
> supplier, their stock of talking thermostats was depleted in January of 
> this year.  In addition, our supplier changed to a new electronic 
> assembly vendor in China. Both of these issues by our supplier have 
> caused very long lead times resulting in a stock out condition of 
> thermostats not only for our company but also for our competitors.  All 
> the VIP talking thermostats come from the same factory in China.
> 
> We have not had thermostats to ship since February.  BuyMax Alliance 
> told us we would have thermostats in April.  Then they changed the 
> delivery to the end of July.  It is now the third week of August and 
> still no thermostats. During these six plus months, we still offered 
> customer and technical support even though there was no income being 
> generated.  Without income, we can no longer afford to pay rent, keep 
> the lights on and keep the phones active.  Therefore, we are closing up 
> shop.
> 
> With the closure of our business, product questions and warranty issues 
> now revert back to BuyMax Alliance, the VIP 3000 manufacturer / 
> supplier. BuyMax Alliance can be reached at 866-936-6622.
> 
> Over the past sixteen years this business has given me the opportunity 
> to establish relationships with the blind and visually impaired 
> community of the United States and provide another means to help people 
> with visual impairments live more independently.  Thank you for this 
> opportunity.
> 
> Sincerely,
> 
> Harry Cohen
> 
> Harry at talkingthermostats.com
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