[NJTechDiv] closing of Talking Thermostats

[Mario Brusco]

would be great if someone would continue the quality and support that 
Harry used to provide, rather letting the current manufacturer gradually 
diminish the existence of this useful device.

-------- Original Message --------
From: Mary Jo Partyka via NJTechDiv [mailto:njtechdiv at nfbnet.org]
To: New Jersey Technology Division List <njtechdiv at nfbnet.org>
Cc: Mary Jo Partyka <choirnfb at gmail.com>
Date: Tuesday, August 27, 2019, 11:29 AM
Subject: [NJTechDiv] closing of Talking Thermostats

Hi, Eileen,

I think we got our talking thermostat from idevices.


Mary Jo Partyka
choirnfb at gmail.com <mailto:choirnfb at gmail.com>


On Aug 26, 2019, at 2:41 PM, Eileen Scrivani via NJTechDiv
<njtechdiv at nfbnet.org <mailto:njtechdiv at nfbnet.org>> wrote:

Thanks for passing this along. I’m very sorry to hear it. I have 2 of
their talking thermostats in the house that my husband & I got back in
2003 and they’ are both good products.
This announcement makes me wonder what company & brand to turn to when
my existing thermostats stop working! Things made in china make me
worry about quality.
Eileen
*From:* Mario Brusco via NJTechDiv
*Sent:* Monday, August 26, 2019 10:42 AM
*To:* njtechdiv at nfbnet.org
*Cc:* Mario Brusco
*Subject:* [NJTechDiv] closing of Talking Thermostats
From: janet.dickelman--- via ACB-L
To:
leadership at acblists.org <mailto:leadership at acblists.org>,
acb-l at acblists.org <mailto:acb-l at acblists.org>
Sent: August 25, 2019 at 5:08 PM
Subject: ACB-L Talking Thermostats.com Closing

Many of you have this product, please see note below from Harry Cohen.

Janet Dickelman

Talking Thermostats.com

P.O. Box 27145  ●  Golden Valley, MN  55427  ●  Tel  (763) 591-9557  ●
Fax (763) 544-7166

Dear friends of the Blind and Visually Impaired Community,

My name is Harry Cohen and my company, Talking Thermostats.com has
supplied many of you with talking thermostats and excellent customer
service over the past sixteen years.  I am writing to inform you that as
of this date we will be exiting the talking thermostat business and
closing our company.

This was a difficult decision to make.  We were helped with this
decision by the manufacturer, BuyMax Alliance who is also our supplier
of the VIP talking thermostat.  Because of poor inventory control by our
supplier, their stock of talking thermostats was depleted in January of
this year.  In addition, our supplier changed to a new electronic
assembly vendor in China. Both of these issues by our supplier have
caused very long lead times resulting in a stock out condition of
thermostats not only for our company but also for our competitors.  All
the VIP talking thermostats come from the same factory in China.

We have not had thermostats to ship since February.  BuyMax Alliance
told us we would have thermostats in April.  Then they changed the
delivery to the end of July.  It is now the third week of August and
still no thermostats. During these six plus months, we still offered
customer and technical support even though there was no income being
generated.  Without income, we can no longer afford to pay rent, keep
the lights on and keep the phones active.  Therefore, we are closing up
shop.

With the closure of our business, product questions and warranty issues
now revert back to BuyMax Alliance, the VIP 3000 manufacturer /
supplier. BuyMax Alliance can be reached at 866-936-6622.

Over the past sixteen years this business has given me the opportunity
to establish relationships with the blind and visually impaired
community of the United States and provide another means to help people
with visual impairments live more independently.  Thank you for this
opportunity.

Sincerely,

Harry Cohen

Harry at talkingthermostats.com
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