[NJTechDiv] Looking for some advice

Fri Nov 1 14:25:52 UTC 2019

Hi again, the thing that confuses me is that when I turn on my laptop Jaws runs and says jaws for windows is ready, then when I’m shutting down it says it again but as I went through everything with the narrator Jaws 2019 was nowhere to be found?

Sent from my iPhone

> On Oct 31, 2019, at 9:59 PM, Andy via NJTechDiv <njtechdiv at nfbnet.org> wrote:
> 
> 
> You can find JAWS 2019 here:
> Click here for JAWS 2019.
> 
> JAWS 2020's page can be found here:
> Click here for JAWS 2020 page.
> 
> 
> 
>> On Oct 31, 2019, at 7:46 PM, Eileen Scrivani via NJTechDiv <njtechdiv at nfbnet.org> wrote:
>> 
>> Trish,
>>  
>> If you know your serial number then just go to the Freedom Scientific web site and download either a demo version which you can then change to a full version of Jaws provided you have your serial number.
>>  
>> Eileen
>>  
>> From: Patricia Ebel via NJTechDiv
>> Sent: Thursday, October 31, 2019 6:35 PM
>> To: 'New Jersey Technology Division List'
>> Cc: Patricia Ebel
>> Subject: Re: [NJTechDiv] Looking for some advice
>>  
>> Well I have narrator running and it looks like my jaws 2019 has just
>> disappeared, any suggestions?
>>  
>> -----Original Message-----
>> From: NJTechDiv <njtechdiv-bounces at nfbnet.org> On Behalf Of Jane Degenshein
>> via NJTechDiv
>> Sent: Wednesday, October 30, 2019 11:24 AM
>> To: New Jersey Technology Division List <njtechdiv at nfbnet.org>
>> Cc: Jane Degenshein <jdegen16 at comcast.net>
>> Subject: Re: [NJTechDiv] Looking for some advice
>> 
>> thanks as I tyeped it incorrectly
>> 
>> -----Original Message-----
>> From: Mario Brusco via NJTechDiv
>> Sent: Wednesday, October 30, 2019 10:32 AM
>> To: Jane Degenshein via NJTechDiv
>> Cc: Mario Brusco
>> Subject: Re: [NJTechDiv] Looking for some advice
>> 
>> that should be 800-936-5900.
>> 
>> On 10/30/2019 10:23 AM, Jane Degenshein via NJTechDiv wrote:
>> > That may very well be
>> > Here is that number 1 800 936 3900
>> > Let us know how you make out
>> > *From:* NFBNJ Webmaster via NJTechDiv <mailto:njtechdiv at nfbnet.org>
>> > *Sent:* Wednesday, October 30, 2019 10:20 AM
>> > *To:* 'New Jersey Technology Division List' 
>> > <mailto:njtechdiv at nfbnet.org>
>> > *Cc:* NFBNJ Webmaster <mailto:webmaster at nfbnj.org>
>> > *Subject:* Re: [NJTechDiv] Looking for some advice
>> >
>> > Give the Microsoft Accessibility Help Desk a call.
>> >
>> > This sounds like a Microsoft issue than an issue with the access 
>> > technology.
>> >
>> > *From:*NJTechDiv [mailto:njtechdiv-bounces at nfbnet.org] *On Behalf Of 
>> > *Patricia Ebel via NJTechDiv
>> > *Sent:* Tuesday, October 29, 2019 9:58 PM
>> > *To:* New Jersey Technology Division List <njtechdiv at nfbnet.org>
>> > *Cc:* Patricia Ebel <patriciaebel0302 at comcast.net>
>> > *Subject:* Re: [NJTechDiv] Looking for some advice
>> >
>> > Thank you Eileen, I checked the mute button and I checked the volume 
>> > everything is on I do hear the dings on occasion so I deathly know 
>> > that the speakers are working. Narrator is a Knogo
>> >
>> > Sent from my iPhone
>> >
>> >
>> >
>> >     On Oct 29, 2019, at 9:14 PM, Eileen Scrivani via NJTechDiv
>> >     <njtechdiv at nfbnet.org <mailto:njtechdiv at nfbnet.org>> wrote:
>> >
>> >     ?
>> >
>> >     Trish,
>> >
>> >     Can you have some one check what the volume settings are? I have
>> >     had, on my desktop, on occasion the volume gets set down to 0. Can
>> >     you try running Narrator on the laptop? The sound runs through the
>> >     system card unlike Jaws or NVDA which goes out through the speakers.
>> >
>> >     Eileen
>> >
>> >     *From:*Patricia Ebel via NJTechDiv
>> >
>> >     *Sent:*Tuesday, October 29, 2019 7:54 PM
>> >
>> >     *To:*njtechdiv at nfbnet.org <mailto:njtechdiv at nfbnet.org>
>> >
>> >     *Cc:*Patricia Ebel
>> >
>> >     *Subject:*[NJTechDiv] Looking for some advice
>> >
>> >     hi, I recently installed office 365 on my personal laptop. It really
>> >     has not been working proficiently and now my jaws Will not turn on
>> >     no matter what I do, I am at a total loss, I do know the computer is
>> >     on, I can see it and the windows do change if I Altaba but there's
>> >     no way I can get the jaws on even went into the context menu and
>> >     nothing happened, any advice would be appreciated
>> >     Trisha
>> >
>> >     Sent from my iPhone
>> >
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