[NJTechDiv] Looking for some advice

Sun Nov 3 15:03:11 UTC 2019

Hi Trish.
I am having an odd problem with Jaws and my new Windows 10 laptop, too.  I
have Jaws set to start automatically, but it doesn't.  I have to start
Narrator, then go to the desktop and start Jaws and turn off Narrator.  It
hasn't disappeared Jaws completely, but it's not working as it should.  
I'm going to call Jaws support next time I'm home when they're open, and I'd
be interested to hear any results you get, too.
Tracy

-----Original Message-----
From: NJTechDiv [mailto:njtechdiv-bounces at nfbnet.org] On Behalf Of Patricia
Ebel via NJTechDiv
Sent: Thursday, October 31, 2019 6:36 PM
To: 'New Jersey Technology Division List'
Cc: Patricia Ebel
Subject: Re: [NJTechDiv] Looking for some advice

Well I have narrator running and it looks like my jaws 2019 has just
disappeared, any suggestions?

-----Original Message-----
From: NJTechDiv <njtechdiv-bounces at nfbnet.org> On Behalf Of Jane Degenshein
via NJTechDiv
Sent: Wednesday, October 30, 2019 11:24 AM
To: New Jersey Technology Division List <njtechdiv at nfbnet.org>
Cc: Jane Degenshein <jdegen16 at comcast.net>
Subject: Re: [NJTechDiv] Looking for some advice

thanks as I tyeped it incorrectly

-----Original Message-----
From: Mario Brusco via NJTechDiv
Sent: Wednesday, October 30, 2019 10:32 AM
To: Jane Degenshein via NJTechDiv
Cc: Mario Brusco
Subject: Re: [NJTechDiv] Looking for some advice

that should be 800-936-5900.

On 10/30/2019 10:23 AM, Jane Degenshein via NJTechDiv wrote:
> That may very well be
> Here is that number 1 800 936 3900
> Let us know how you make out
> *From:* NFBNJ Webmaster via NJTechDiv <mailto:njtechdiv at nfbnet.org>
> *Sent:* Wednesday, October 30, 2019 10:20 AM
> *To:* 'New Jersey Technology Division List' 
> <mailto:njtechdiv at nfbnet.org>
> *Cc:* NFBNJ Webmaster <mailto:webmaster at nfbnj.org>
> *Subject:* Re: [NJTechDiv] Looking for some advice
>
> Give the Microsoft Accessibility Help Desk a call.
>
> This sounds like a Microsoft issue than an issue with the access 
> technology.
>
> *From:*NJTechDiv [mailto:njtechdiv-bounces at nfbnet.org] *On Behalf Of 
> *Patricia Ebel via NJTechDiv
> *Sent:* Tuesday, October 29, 2019 9:58 PM
> *To:* New Jersey Technology Division List <njtechdiv at nfbnet.org>
> *Cc:* Patricia Ebel <patriciaebel0302 at comcast.net>
> *Subject:* Re: [NJTechDiv] Looking for some advice
>
> Thank you Eileen, I checked the mute button and I checked the volume 
> everything is on I do hear the dings on occasion so I deathly know 
> that the speakers are working. Narrator is a Knogo
>
> Sent from my iPhone
>
>
>
>     On Oct 29, 2019, at 9:14 PM, Eileen Scrivani via NJTechDiv
>     <njtechdiv at nfbnet.org <mailto:njtechdiv at nfbnet.org>> wrote:
>
>     ?
>
>     Trish,
>
>     Can you have some one check what the volume settings are? I have
>     had, on my desktop, on occasion the volume gets set down to 0. Can
>     you try running Narrator on the laptop? The sound runs through the
>     system card unlike Jaws or NVDA which goes out through the speakers.
>
>     Eileen
>
>     *From:*Patricia Ebel via NJTechDiv
>
>     *Sent:*Tuesday, October 29, 2019 7:54 PM
>
>     *To:*njtechdiv at nfbnet.org <mailto:njtechdiv at nfbnet.org>
>
>     *Cc:*Patricia Ebel
>
>     *Subject:*[NJTechDiv] Looking for some advice
>
>     hi, I recently installed office 365 on my personal laptop. It really
>     has not been working proficiently and now my jaws Will not turn on
>     no matter what I do, I am at a total loss, I do know the computer is
>     on, I can see it and the windows do change if I Altaba but there's
>     no way I can get the jaws on even went into the context menu and
>     nothing happened, any advice would be appreciated
>     Trisha
>
>     Sent from my iPhone
>
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