[NJTechDiv] Looking for some advice

Jane Degenshein jdegen16 at comcast.net
Wed Oct 30 15:23:32 UTC 2019


thanks as I tyeped it incorrectly

-----Original Message----- 
From: Mario Brusco via NJTechDiv
Sent: Wednesday, October 30, 2019 10:32 AM
To: Jane Degenshein via NJTechDiv
Cc: Mario Brusco
Subject: Re: [NJTechDiv] Looking for some advice

that should be 800-936-5900.

On 10/30/2019 10:23 AM, Jane Degenshein via NJTechDiv wrote:
> That may very well be
> Here is that number 1 800 936 3900
> Let us know how you make out
> *From:* NFBNJ Webmaster via NJTechDiv <mailto:njtechdiv at nfbnet.org>
> *Sent:* Wednesday, October 30, 2019 10:20 AM
> *To:* 'New Jersey Technology Division List' <mailto:njtechdiv at nfbnet.org>
> *Cc:* NFBNJ Webmaster <mailto:webmaster at nfbnj.org>
> *Subject:* Re: [NJTechDiv] Looking for some advice
>
> Give the Microsoft Accessibility Help Desk a call.
>
> This sounds like a Microsoft issue than an issue with the access 
> technology.
>
> *From:*NJTechDiv [mailto:njtechdiv-bounces at nfbnet.org] *On Behalf Of
> *Patricia Ebel via NJTechDiv
> *Sent:* Tuesday, October 29, 2019 9:58 PM
> *To:* New Jersey Technology Division List <njtechdiv at nfbnet.org>
> *Cc:* Patricia Ebel <patriciaebel0302 at comcast.net>
> *Subject:* Re: [NJTechDiv] Looking for some advice
>
> Thank you Eileen, I checked the mute button and I checked the volume
> everything is on I do hear the dings on occasion so I deathly know that
> the speakers are working. Narrator is a Knogo
>
> Sent from my iPhone
>
>
>
>     On Oct 29, 2019, at 9:14 PM, Eileen Scrivani via NJTechDiv
>     <njtechdiv at nfbnet.org <mailto:njtechdiv at nfbnet.org>> wrote:
>
>     ?
>
>     Trish,
>
>     Can you have some one check what the volume settings are? I have
>     had, on my desktop, on occasion the volume gets set down to 0. Can
>     you try running Narrator on the laptop? The sound runs through the
>     system card unlike Jaws or NVDA which goes out through the speakers.
>
>     Eileen
>
>     *From:*Patricia Ebel via NJTechDiv
>
>     *Sent:*Tuesday, October 29, 2019 7:54 PM
>
>     *To:*njtechdiv at nfbnet.org <mailto:njtechdiv at nfbnet.org>
>
>     *Cc:*Patricia Ebel
>
>     *Subject:*[NJTechDiv] Looking for some advice
>
>     hi, I recently installed office 365 on my personal laptop. It really
>     has not been working proficiently and now my jaws Will not turn on
>     no matter what I do, I am at a total loss, I do know the computer is
>     on, I can see it and the windows do change if I Altaba but there's
>     no way I can get the jaws on even went into the context menu and
>     nothing happened, any advice would be appreciated
>     Trisha
>
>     Sent from my iPhone
>
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