[NJTechDiv] Looking for some advice

Mario Brusco mrb620 at hotmail.com
Wed Oct 30 14:32:20 UTC 2019


that should be 800-936-5900.

On 10/30/2019 10:23 AM, Jane Degenshein via NJTechDiv wrote:
> That may very well be
> Here is that number 1 800 936 3900
> Let us know how you make out
> *From:* NFBNJ Webmaster via NJTechDiv <mailto:njtechdiv at nfbnet.org>
> *Sent:* Wednesday, October 30, 2019 10:20 AM
> *To:* 'New Jersey Technology Division List' <mailto:njtechdiv at nfbnet.org>
> *Cc:* NFBNJ Webmaster <mailto:webmaster at nfbnj.org>
> *Subject:* Re: [NJTechDiv] Looking for some advice
> 
> Give the Microsoft Accessibility Help Desk a call.
> 
> This sounds like a Microsoft issue than an issue with the access technology.
> 
> *From:*NJTechDiv [mailto:njtechdiv-bounces at nfbnet.org] *On Behalf Of 
> *Patricia Ebel via NJTechDiv
> *Sent:* Tuesday, October 29, 2019 9:58 PM
> *To:* New Jersey Technology Division List <njtechdiv at nfbnet.org>
> *Cc:* Patricia Ebel <patriciaebel0302 at comcast.net>
> *Subject:* Re: [NJTechDiv] Looking for some advice
> 
> Thank you Eileen, I checked the mute button and I checked the volume 
> everything is on I do hear the dings on occasion so I deathly know that 
> the speakers are working. Narrator is a Knogo
> 
> Sent from my iPhone
> 
> 
> 
>     On Oct 29, 2019, at 9:14 PM, Eileen Scrivani via NJTechDiv
>     <njtechdiv at nfbnet.org <mailto:njtechdiv at nfbnet.org>> wrote:
> 
>     
> 
>     Trish,
> 
>     Can you have some one check what the volume settings are? I have
>     had, on my desktop, on occasion the volume gets set down to 0. Can
>     you try running Narrator on the laptop? The sound runs through the
>     system card unlike Jaws or NVDA which goes out through the speakers.
> 
>     Eileen
> 
>     *From:*Patricia Ebel via NJTechDiv
> 
>     *Sent:*Tuesday, October 29, 2019 7:54 PM
> 
>     *To:*njtechdiv at nfbnet.org <mailto:njtechdiv at nfbnet.org>
> 
>     *Cc:*Patricia Ebel
> 
>     *Subject:*[NJTechDiv] Looking for some advice
> 
>     hi, I recently installed office 365 on my personal laptop. It really
>     has not been working proficiently and now my jaws Will not turn on
>     no matter what I do, I am at a total loss, I do know the computer is
>     on, I can see it and the windows do change if I Altaba but there’s
>     no way I can get the jaws on even went into the context menu and
>     nothing happened, any advice would be appreciated
>     Trisha
> 
>     Sent from my iPhone
> 
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