[NJTechDiv] Fitbit won't sync to iPhone

[Lois Frankel]

The one I use is called BLE Scanner, by Bluepixel Technologies LLP. 
www.bluepixeltech.com (this is from the "about us" screen of my app.) It 
appears that they have an ios version of the app at the following url: 
https://itunes.apple.com/in/app/ble-scanner-4-0/id1221763603

I don't know how accessible the app is, since I'm sighted.

I'm glad you got your Fitbit to sync. Mine syncs when it feels like it, 
but it seems to feel like it more often if I use the BLE Scanner.

Lois

On 11/4/2020 8:26 AM, Tracy Carcione wrote:
>
> Hi Lois.
>
> Do you have any recommendations for Bluetooth scanning apps?
>
> A list member from the Electronics-Talk list helped me solve my 
> problem. It required deleting and re-adding my Fitbit, which was a 
> pain because the process isn’t very accessible, but I got it done and 
> now I’m back in business.
>
> Tracy
>
> *From:*NJTechDiv [mailto:njtechdiv-bounces at nfbnet.org] *On Behalf Of 
> *Lois Frankel via NJTechDiv
> *Sent:* Wednesday, November 04, 2020 3:10 AM
> *To:* Tracy Carcione via NJTechDiv
> *Cc:* Lois Frankel
> *Subject:* Re: [NJTechDiv] Fitbit won't sync to iPhone
>
> I have an Android phone and often have syncing problems with my 
> fitbit. I suspect the problem is the bluetooth connection. What seems 
> to help is if I run a bluetooth scanning app. Even if that app doesn't 
> seem to see my fitbit, after I run it, the fitbit is much more likely 
> to sync. I have no idea why this works, but guess that somehow the 
> bluetooth needs a "kick."
>
>
> On 11/3/2020 9:00 AM, Tracy Carcione via NJTechDiv wrote:
>
>     Does anyone have knowledge of the ins and outs of a Fitbit?  Mine
>     won’t sync with my iPhone.  I have tried all the advice I find
>     through Google, and none of it has solved the problem.  The Fitbit
>     is working fine; it just won’t sync. I wish I could talk to
>     someone at Fitbit, but I don’t find any customer service number.
>
>     If anyone can help, please contact me offlist at
>     Carcione at access.net <mailto:Carcione at access.net>.
>
>     Sure hope someone can help, or send me to someone who can.
>
>     Tracy
>
>
>
>
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